Smart DNS Proxy Reviews 5,748

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the high standards of service provided and highlight the reliable technology. The service is so consistent that consumers often forget it is running. People also mention that the service works nearly all the time, and any issues are typically resolved quickly. Consumers consistently praise the company's customer service, noting the team's fast response times and genuine care in resolving issues. Reviewers highlight the staff's willingness to clarify details and maintain open communication. The customer support is described as friendly, helpful, knowledgeable, and professional.

Based on these reviews

Rated 5 out of 5 stars

Yet again today, Smart DNS proxy have shown their high standards of customer care when things go wrong. As a customer of five or six years there are obviously times when the system has a blip. Howev... See more

Rated 5 out of 5 stars

Always quick help. I am talking minutes and not even hours. A strong ambition from support person to get all details clarified and willingness to communicate an extra loop of e-mails. So far, after ma... See more

Rated 5 out of 5 stars

I’ve been using Smart DNS Proxy for a while now, and it’s by far one of the best choices I’ve made. It’s very easy to set up on multiple devices and offers a wide range of locations worldwide. What re... See more

Rated 5 out of 5 stars

I've been subscribing to Smart DNS Proxy since their very early days and highly recommend their services. Normally the service is very reliable and when there is a problem they respond by email very... See more

Rated 5 out of 5 stars

I have been using SmartDNS Proxy for several years now, and it has been an outstanding experience. The service is so seamless and consistent that most of the time, I completely forget it’s even ru... See more

Rated 5 out of 5 stars

I've been using SmartDNS for 6 or 7 years now and it is a brilliant service. Works nearly all the time and on the rare occasions some service stops working, customer support is excellent and they'll g... See more

Rated 5 out of 5 stars

I have been using SmartDNS to access channels i want to watch for about 6 years now. Like any web based service you can get occasional issues, but these have always been diagnosed and cleared very qui... See more

Rated 5 out of 5 stars

Works well for US TV in Switzerland! I've used SmartDNSProxy for years in our home in Switzerland, enabling us to seamlessly connect all devices to US-based services while also accessing local service... See more

Rated 5 out of 5 stars

I've been using Smart DNS Proxy for a few years and finally signed up for life due to the ability to stream content from a variety of geoblocked sources from around the world. Support has b... See more

Rated 5 out of 5 stars

Great support and fast fix for my issue I’ve been using Smart DNS Proxy for years and it usually works flawlessly. Recently I had a problem with one specific app (Tubi) on my Apple TV, whi... See more

Rated 5 out of 5 stars

Great service! Smart DNS has been rock-solid and extremely stable. Streaming and browsing work smoothly every time. Their customer support is fantastic too fast, friendly, and super helpful whenever... See more

Rated 5 out of 5 stars

I’ve been using this service provider for over 8 years now. The reassuring thing is being able to reach out the tech team/customer support when any awkward issues appear. They always respond and a... See more

Rated 5 out of 5 stars

Great, speedy and efficient customer service from Ian C, as usual. TP link have changed the interface on their new router/modems making it very difficult to track down where to add the DNS numbers to... See more

Rated 5 out of 5 stars

We have been using Smart DNS Proxy for five years here in Turkiye for accessing UK TV after trying virtually every other (more expensive) vpn provider. The service is brilliant, and the customer ca... See more

Rated 5 out of 5 stars

I've used Smart DNS Proxy for many years now. Firstly; it works! From time to time updates are needed to accommodate changes made by streaming providers. These are generally applied within a day or... See more

Rated 5 out of 5 stars

I usually review bad service, but today I received an email from SmartDNSproxy asking how things are going. There were no incentives or sweeteners, just instructions on how to contact them if there ar... See more

Rated 5 out of 5 stars

Any company can sell a product, but it's when the product doesn't work as it should that you find out how good they really are. I've been using SDP for several years now, following the demise of my... See more

Rated 5 out of 5 stars

What a great technical team smartDNS have. I reported my issue to them, they responded very quickly and fixed my problem frequently keeping me updated with their progress. I have been using Smart DNS... See more

Rated 5 out of 5 stars

I had a problem with my desktop computer, which for some reason couldn't configure SmartDNS Proxy even though my laptop worked OK. The issue was clearly my problem not SmartDNS Proxy's. Not being the... See more

Rated 5 out of 5 stars

As an expat, I have used many VPN/DNS services over the years and have used Smart DNS Proxy for the last eight years or so. I can honestly say, the service is superb. On the odd occasions, I’v... See more

Rated 5 out of 5 stars

I’ve been using Smart DNS Proxy for many years and remain very satisfied with both the excellent service and the very reasonable cost. During this time, I’ve lived in three different European countrie... See more

Rated 5 out of 5 stars

I've used SmartDNSProxy for quite a few years now, it's easy to set up and does exactly what it advertises. I watch UK TV in Spain with no problems. Previously used a VPN but it was no where near as c... See more

Rated 5 out of 5 stars

It works seamlessly esp for Indian channels I use every day. We do see some occasional issues but prompt support from the team able to resolve the issue. I would strongly recommend SmartDNSProxy which... See more

Rated 5 out of 5 stars

I have been using them for many many years now. I think it’s almost 9 years today. Really great product and excellent customer service and the prices are hard to beat. Highly recommend them. The servi... See more

Rated 5 out of 5 stars

Very responsive Help Center - I get email replies within the hour even on weekends! Technical assistance is also great. They were able to provide me OpenVPN configuration files specific for my Ubiq... See more

Rated 5 out of 5 stars

Excellent customer service, quick, efficient, and truly caring about their customers. The product is fantastic; I can watch all my movies and shows without any issues. And if a problem ever comes up,... See more

Rated 5 out of 5 stars

I've been using this Smart DNS service for a while, and I’m really impressed. Whenever I’ve run into any issues, their team has solved them quickly and efficiently. They’re always friendly, cooperativ... See more

Rated 5 out of 5 stars

I have been using the Smart DNS service for years. I would also consider myself an experienced user. About two weeks ago I began to develop problems with my system and was unable to active things like... See more

Rated 5 out of 5 stars

Most tech companies are good at selling themselves but not so good at reaching out to you when something goes awry. SmartDnsProxy is an exception. I have been with them now for a few years and they ha... See more

Rated 5 out of 5 stars

The service works like a charm. If any issues arise, the service team is on top of them almost immediately, keeping you informed throughout the process. Can't recommend SmartDNS enough!

Rated 5 out of 5 stars

Been with Smart DNS now for a few months and in the last few days one of the services I follow stopped working. It seemed like not an easy issue to fix but support stayed with me and today the issue... See more

Rated 5 out of 5 stars

I have been a customer for over 10 years in multiple countries the service is second to none. They are awesome at playing the cat and mouse game with the streaming services. It may go down once in aw... See more

Rated 5 out of 5 stars

I have used Smart DNS for many years. Whenever I have had an issue they respond very quickly and have always provided a solution, normally straight away but sometimes it would longer, not surprising g... See more

Rated 5 out of 5 stars

I have been using Smart DNS for some years and at the start I was a little nervous about it. Their help and support when setting it up was amazing, prompt and knowledgeable and it has continued to b... See more

Rated 5 out of 5 stars

Smart DNS Proxy customer support are always so friendly and helpful at the same time extremely knowledgeable and professional! Their service itself works very efficiently and without ever needing to... See more

Rated 5 out of 5 stars

SmartDNSProxy is first rate. Especially in providing prompt, detailed and reliable tech support when I encounter problems with ornery apps. I’ve worked with three similar services in the past and Smar... See more

Rated 5 out of 5 stars

Unfortunately, the DNS and VPN were not functioning correctly with Apple devices, such as Apple TV and iPhone, causing significant interruptions. Fortunately, your expert team addressed the issue with... See more

Rated 5 out of 5 stars

I’m so happy with Smart DNS Proxy Service. I’m able to stream the content I love from other countries that would normally be unavailable to me. Any questions or issues are quickly answered by the help... See more

Rated 5 out of 5 stars

Have used SmartDNS for years. A great Company, they have issues like all technology Companies but they fix them very timely and customer service is second to non....If you are looking for a VPN compa... See more

Rated 5 out of 5 stars

I highly recommend SmartDNS – they are by far the best VPN provider out there. The support from their team has been nothing short of exceptional. They truly deliver on the commitments made on their... See more

Rated 5 out of 5 stars

SmartDNSProxy has some of the most helpful support I’ve dealt with. They respond quickly, follow up, and make sure everything works as it should. It’s great to use a service where the support team ge... See more

Rated 5 out of 5 stars

Have been using SmartDNS for many years and it almost always works as advertised. When the occasional technical glitch has occurred it is dealt with promptly and professionally. I highly recommend t... See more

Rated 5 out of 5 stars

This is quite a complex area for the digitally challenged among us. The smartDNS system works and is good value for money. I have used their services for several years. Their support is good though I... See more

Rated 5 out of 5 stars

Have been using SmartDnsProxy for many years. It works perfectly and what I like the most is the speed and quality of the response from the customer service/support team. They always solve technical i... See more


Company details

  1. DNS Provider
  2. Internet Service Provider
  3. VPN Service

About Smart DNS Proxy

Written by the company

Smart DNS Proxy provides access to more than 400 global video and music streaming services online! Our Smart DNS service is faster than VPN, simpler to set up and works on almost any device including, PC, Mac, Smart TVs, Media Players, Tablets and mobile phones.

You may sign up to Smart DNS Proxy with a 14-day free trial period and test our network. Most favorite channels like BBC iPlayer, American Netflix, Amazon Prime, Hulu, HBO, Showtime, iTV, Zattoo and 400+ channels are available. Also you can find more information about accessing American Netflix here.

Smart DNS Proxy also provides a global VPN network for Internet traffic encryption and security. This feature is only available to our paid subscribers. Our VPN network is totally different from any competition. Our servers for SmartVPN technology provide you with access to global video and music streaming channels while encrypting and securing your Internet traffic.

We're providing 24/7 live chat and email support for our users. Also, for most technical cases, our engineers are on board to help.


Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

These guys are good. I recommend them!

A good and responsive service that does what I need it to do. Support is quick to respond in the rare case I need it. And resolution of any issues usually follows swiftly. Reasonably priced too. I recommend them.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

I have been using SmartDNS Proxy for almos 7 years…

I have been using SmartDNS Proxy for several years now, and it has been an outstanding experience. The service is so seamless and consistent that most of the time, I completely forget it’s even running in the background.

On the rare occasions when an issue does arise, their support team is top-notch. They resolve problems quickly and, more importantly, they keep me updated throughout the entire process.

I highly recommend this service to anyone looking to bypass absurd regional restrictions and enjoy streaming content from any country without a hitch. It is well worth the investment.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Fast service

I've been subscribing to Smart DNS Proxy since their very early days and highly recommend their services. Normally the service is very reliable and when there is a problem they respond by email very quickly and fix any issues.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

5-star A1 service

Yet again today, Smart DNS proxy have shown their high standards of customer care when things go wrong.
As a customer of five or six years there are obviously times when the system has a blip. However I know that the minute I contact them they are immediately on the case, keep me updated and confirm when its sorted.
A 5-star A1 service at all times.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Always quick help

Always quick help. I am talking minutes and not even hours. A strong ambition from support person to get all details clarified and willingness to communicate an extra loop of e-mails. So far, after many years using Smart DNS Proxy, help has always been there and a fix has been found.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

What a great technical team smartDNS…

What a great technical team smartDNS have. I reported my issue to them, they responded very quickly and fixed my problem frequently keeping me updated with their progress.
I have been using Smart DNS for many years now and highly recommend them.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Fast response

Long term customer here - I had an odd problem with one company. SDNS responded very quickly, fixed the problem immediately, and let me know. Very happy with their service.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Everything works

The service works like a charm. If any issues arise, the service team is on top of them almost immediately, keeping you informed throughout the process. Can't recommend SmartDNS enough!

13 January 2026
Unprompted review
Rated 5 out of 5 stars

I used smartdnsproxy for years

I used smartdnsproxy for years. It's ideal. I want to watch BBC and ITV on my Google TV streamer and it can be little hard to set up but customer service is fantastic and walked me through it.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Reliable Smart DNS with Outstanding Customer Support

I’ve been using Smart DNS Proxy for a while now, and it’s by far one of the best choices I’ve made. It’s very easy to set up on multiple devices and offers a wide range of locations worldwide. What really stands out is their customer service, they respond incredibly fast and genuinely care about resolving your issues, even following up if they can’t fix them immediately. 100% recommended.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend SmaartDnsProxy

I've been using SmartDnsProxy for quite a few years. Whenever I've had a problem they've fixed it incredibly fast. They always respond to my email very quickly. If the problem is on my end, they explain how to fix it and if it's on their end they quickly fix it. I highly recommend SmartDnsProxy. They're amazing!!

12 January 2026
Unprompted review
Rated 5 out of 5 stars

SmartDNS Product Support

Have been using SmartDNS for many years and it almost always works as advertised. When the occasional technical glitch has occurred it is dealt with promptly and professionally. I highly recommend the product.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

great customer service

great customer service! always responsive and resolving issues no matter how complex. While it sometimes takes a while to get services restored, they always manage it!!!

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Have used SmartDNS for years

Have used SmartDNS for years. A great Company, they have issues like all technology Companies but they fix them very timely and customer service is second to non....If you are looking for a VPN company look no further, you will be in the hands of one of the best.

12 January 2026
Unprompted review

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