SteppedIn Reviews 144

Wow! As soon as I purchased I realised I had made an error, so I emailed James and within minutes he had replied saying he had adjusted the order saying it would be sent the following day and u should... See more

Exceptional service! James emailed me after 8 p.m., promised next-day delivery, and absolutely delivered on his word. His conviction and reliability really stood out. Trainers arrived right on time a... See more

Fast delivery of a desirable shoe that was unavailable in my region. Fast communications when i had a query. Item came immaculate and there was no faults or imperfections that any reasonable pe... See more

I was unsure at first as I had not heard of this company before. So pleased I ordered feom them. Great customer service very prompt answering emails . Delivered on time.just before Christmas as promis... See more

I’ve just received my whole set of V1 exciting macaroons labubu’s! At first I was quite sceptical as I know some places do scam but I spoke to James directly and he assured me these were authentic. I... See more

I’d never heard of nor used this website before so was dubious, despite the good reviews. I placed an order for a product I was struggling to get elsewhere and they arrived next day, less than 24 ho... See more

Ordered trainers Sunday, forgot to do next day delivery and was going on holiday on Friday. Emailed James to see if he could get them to me before Friday and he got them despatched asap and received t... See more

James was absolutely fantastic, there was a minor issue with the trainers, straight away he remedied this, sent a replacement pair special delivery as they were for a present. Will definitely use t... See more

I wasn't sure at first in regards to this website as I had not heard if it before. My son wanted these specific trainers that weren't avaliable at the shops any longer. I ordered them. We had to wait... See more

I ordered the UGG Ultra Mini from Stepped In UK and I’m really happy with my purchase. The shoes are authentic, arrived quickly, and the quality is amazing. The fit is perfect and they’re super comfor... See more

I was quite worried about this site as never heard of it. But honestly cant fault it. James has been a diamond, took time out of his life to give me a phone call regarding my order. I will continue to... See more

I’m always wary purchasing from an online company, new to me. I checked where I could, and the reviews on Trustpilot were very comforting. Without going over the top, my experience of the firm, and, i... See more

Great customer service, very responsive and professional. Delivery was on time and the product is exactly what I expected. I LOVE MY NEW UGG BOOTS 🫶🏼 Would highly recommend this company to anyone... See more

I had a quick response to my query which got resolved and even offered advice on going up a size to Yeezys as they usually fit a bit small if you go true to size. I definitely recommend this store to... See more

I recently purchased the Nike Air Max Plus Tuned 1 Premium 'Bred' from SteppedIn, and I'm thoroughly impressed. The ordering process was seamless, and the shoes were delivered within a few days. Their... See more

Thank you to James and the team for the asic gel 1130 restful teal told me he would ship them out the next day and he did make sure you don’t regret ordering from this company

Unfortunately a waste of time. Ordered Hoka Bondi 9 and no update on delivery so I sent a message asking where my trainers were and I got back a refund notice. Hoka gone from website and apparently t... See more

Requested an update by email and got one within minutes. Made a request to change the order (just to speed up delivery) and that was sorted. Friendly, professional and simple - good service.

Couldn't find the P-6000 White Sail Vast Grey anywhere in size 7.5. Come across SteppedIn UK - done some research and ordered them. Came today 29th May. Unreal service and so happy with the trainer. W... See more

Great customer service and speedy delivery. I had not heard of Stepped In before so was a bit unsure, but they had the trainers I wanted when all other High street shops had sold out. Will definitely... See more

Over the mooon with my trainers! By far freshest set I’ve had from anywhere, literally can’t fault them at alll! Customer service was brilliant aswell wouldn’t get that anywhere else! Happy days!

just wanna say a huge thank you for getting the P-6000 anthrecites over to me in absolutely no time at all. Been looking for this shoe for a while now but was deadstock until I came across your websit... See more

Baught a pair of trainers for my son for school, hadn’t realised they were something rare and ordered. Was advised they were shipping internationally and unfortunately had to cancel the order due to m... See more

Unreal service! Had to exchange my order for a bigger size! James helped me instantly to sort this as soon as possible as I had to go holiday! Amazing service and great products!

Absolutely amazing customer service, super friendly and efficient and even super speedier delivery which was amazing as this was a last minute birthday request from my daughter!! Would thoroughly reco... See more

My shoes were delivered within two days of ordering, when they were sold out nearly everywhere else. Great service from James.

Excellent seller,trainers are very nice lovely fit no complaints will definitely be ordering more keep up the good work!

James was massively helpful for me, I explained I am going on a trip via his email and o needed these urgently, he was happy to help and sorted my express shipping. It was refreshing to actually h... See more

This man is a legend very helpful and answers any questions you have extremely fast I’ve had 5 or 6 pairs of him and always good 10/10 in every way

Trainers were a little more expensive than some sights but I can’t fault the company, asked advice about size fittings and had a prompt reply, arrived well packaged and speedy delivery and more import... See more

I couldn’t source the trainers from anywhere else so was really happy to find them at Stepped In for a birthday present for my grandson. They arrived 2 days later. Great service, will use again.

fantastic customer service, James got back to me within hours, and my order was delivered two days later. absolutely amazing.

Great service was wanting them for holiday arrived in time was worried at first but James assured that they would come in time and was always responding will make sure to order in future

Asked J to send trainers asap Sent and arrived the following day. P6000 is a great shoe great fit and got to where them for my event Well done SteppedIn Keep stepping! Will buy from you again so... See more

James has been excellent I had to swap some Uggs after Xmas he was so helpful. Will be coming back

James was absolutely helpful with my order when I emailed about the dispatch time he immediately took care of everything yesterday morning I received my sneakers and I was so excited 🔥👟🔥👟

5 star! They did take a week to dispatch my item but once dispatched I received them the next day via Royal Mail 24 hour tracked! Thank you!

Great service and super helpful team! Defo recommend these guys 👊

Received trainers in perfect condition, would defo use website again, emailed james about delivery and he responded straight away brilliant customer service

Ordered the shoes Sunday, they was at my door by the Wednesday. Quality service 😎👌

After speaking with customer service i was assured it was a miss-understanding all respect has been restored will definitely order from these guys again as customer service beats anything for me.

Very easy to use website, excellent service, good selection of top quality products, fast delivery.

Fast delivery, really happy with my new trainers!

Excellent service - arrived next day - will be using again!

James provided exceptional service, and I received my order the following day without any issues.

Customer service 10/10! Emailed and had a reply in 3 seconds! Love it! Thank you James! Bob

Excellent service. Constant interaction from order to delivery to after service. Great business. Thank you