The Vault Uk Reviews 165

What an amazing Compnay to deal with - I had lost my email conformation and didn’t know how to track my delivery: they were right in the case to help me and to my surprise actually came home to my del... See more

I found Ugg slippers for a great price and ordered them for my granddaughter’s birthday. However, after I ordered them she told me that she actually wanted a different colour. Despite it being the wee... See more

The shoes are lovely, genuine Ugg’s and the cheapest I found online. I ordered two pair for my granddaughters Christmas presents and they arrived from Australia in 6 days. The company provided trackin... See more

Just received my 3rd pair of ugg boots. I have ordered the black, sand and now the chestnut ones as I wont purchase uggs from anywhere else as this company is amazing not only price but the customer s... See more

The tazz II uggs in sand colour were really durable and 100% Authentic so incredible comfy and soft inside really recommend them to anyone thinking of getting uggs came in 7 day which was amazing serv... See more

Paid for my Nike P6000’s pewter greys on the Thursday night and asked if they could be delivered for Saturday as I’m flying out later today(Sunday). Really didn’t expect them to turn up in time due to... See more

Ordered my Uggs Tazz 11 on 4th dec After placing ordered realised they were coming from Australia This did make me apprehensive and probably wouldn’t of ordered from The Vault U.K had I known I... See more

Genuine products at a good price, but the returns process is ridiculous. Despite "UK" being in the title, you have to pay for shipping/tracking yourself and then they take 10% off your refund for thei... See more

Ordered twice in last month from this company and have to say despite the items coming from Australia they arrived quickly. Really great prices on Uggs for Xmas presents for my daughter so I ended u... See more

Extremely fast delivery, that came from Australia!! great Ugg boots . Customer service was excellent, be aware or returns policy though but was resolved after speaking to customer services. Will order... See more

The customer service from Gabriel was fantastic and answered any of my questions or concerns. I’m from the Uk and called the main number on their website which he answered and when the call cut off du... See more

Absolutely amazing service, instant replies from the company owner, managed to get my order to the UK from AUS in 3 working days! Can’t rate these guys highly enough will 100% be ordering again! They... See more

Bought Ugg Tazz shoes for my daughter’s birthday. Searched online after she send me an initial link and saw them on the Vault UK website cheaper than elswhere. It was clear on the website that delive... See more

I have never had so bad experience whith this craap company I did make a order online over £100 pound and I have to return my parcel after 2 days I received they refund me back 20% less I suggest... See more

Buying from the vault was a smooth hassle free process from start to finish. They even changed my order before it was processed because I ordered the wrong colour. As for the uggs they are absolutely... See more

Brought UGG boots as a birthday gift. What a great service. 7 days from time I ordered to having them in my hand. Quicker than a UK company. Constant email updates on delivery progress. Excellent prod... See more

I recently place an order with The Vault. I was dubious about placing the order as I’d wasn’t sure about delivery of an expensive item. I can honestly say I was very pleased with the customer service,... See more

What a great company. Great variety of products to choose from and availability of sizes. Price wise this company was very competitive, that's why I went with them. So glad I did I was informed that m... See more

Ordered some Uggs as they were the only shop that had them in stock in my size and at a really good price. I was a bit worried as they were coming from Australia but they were dispatched super quick a... See more

I had ordered the wrong size of Ugg boots and sent an email, less than 24hours later I had a response and everything was sorted. The customer service was fabulous and so very friendly. I wouldn’t hesi... See more

My experience with TheVault was absolutely spot on. From start to finish, being assured they would do everything possible to get my order to me before Christmas was amazing. Well worth a try for new c... See more

This is the best company I have ever dealt with. The customer service experience was amazing. I was a little sceptical as was my first order and got worried when there was a delay in the shipping of m... See more

I ordered some uggs for my grandaughter. They were too big. I sent them back on Wednesday and the smaller size was sent out promptly. Meaning she got them the day before christmas. The whole process f... See more

Absolutely delighted in the mini uggs ultra i ordered from the Vault, they arrived within 10 days to the uk from Australia, I did my research that they may come from OZ so I expected a longer deliv... See more

If anyone is thinking of ordering from this website then dont think just do it. Products are 100% real. Ordered 2 pairs of Ugg boots, second pair was given discount of £30. Customer service is amazing... See more

My Uggs made it all the way to Surrey!!! Perfect, they were everything iv been wanting but couldn’t get my size here. Good delivery time too, First time customer and I’m not mad at allll! Thank you ve... See more

Ordered a pair of classic ugg minis which arrived in good time however as soon as I put them on the ripped along the back. I reached out to the vault and they responded immediately and sent out a new... See more

It always feels risky buying from an online business for the first time, especially when products are coming from overseas, but I had a really smooth experience. I checked out the reviews on h... See more

Just received my first order from this company a pair of Ugg Tazz and i am thrilled they are of perfect quality and considering they were shipped from australia delivery was surprisingly speedy too. W... See more

Ordered two pairs then my daughter decided she wanted a different colour, correspondence excellent and returns process really easy to a uk address. Would 100% use again, genuine Uggs at a great price... See more

These guys are phenomenal at what they do. I ordered a pair of shoes from the uk unaware it was being shipped from Australia. I emailed them regarding me flying away on holiday in 10 days from the ord... See more

I bought a pair of mini Ugg boots from The Vault U.K. as a Christmas gift for my daughter. The boots were a lot cheaper than everywhere else I’d looked, and they took a bit long than expected to arriv... See more

Had a slight issue with a pair of Uggs id bought... issues had been resolved an the customer service has been absolutely amazing,replies have been consistent couldn't fault the company will definitely... See more

So, i had big issues with this company to start with, i may have caused most of it as i ordered boots and they never came, reported as fraud ...ect ect, but you know what..after discussions with them... See more

Great site to buy trainers and uggs. Excellent customer service and prompt delivery beats lots of UK companies for this! Bought 2 pairs of uggs as so pleased with quality and service..

I placed an order for some Jordan 4’s for my boyfriend, white thunder to be exact. After reading the reviews I shared the same concerns and got in touch with the company who provided me with the answe... See more

Had a few issues completely out of The Vault’s control, but guess who sorted it without hesitation! This bunch of legends! Very grateful and happy customer.