While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Consumers have expressed mixed opinions regarding the products they received. Some people appreciate the quality and functionality of items like cosmetic pouches, organizer cubes, winter coats, backpacks, robes, sneakers, shirts, socks, and phone stands, highlighting their design and comfort. However, others report issues with product quality, discrepancies between the product received and its description, and concerns about the materials used. There are inconsistent experiences with delivery services, order accuracy, and the refund process. While some reviewers commend the fast shipping and tracking updates, others report delays, incorrect items, and problems with obtaining refunds. A number of consumers mention difficulties in resolving issues with the company, citing unhelpful customer service and a failure to honor refund requests.

Based on these reviews

Rated 4 out of 5 stars

The cosmetic pouch completely changed how my handbag looks. No more random lip balms rolling around. The zipper runs smoothly and the material wipes clean easily. Honestly, wish I’d switched to this s... See more

Rated 2 out of 5 stars

I ordered a cashmere sweater and waited weeks without dispatch confirmation. Customer service initially advised it had shipped, but after several weeks and further follow-up, I was told it wasn’t in s... See more

Rated 5 out of 5 stars

These organiser cubes made me feel like I suddenly understood my life. Everything finally has its place. They aren’t the thickest material ever, but they survived my overstuffing and even a wash after... See more

Rated 5 out of 5 stars

I ordered the necklace set for a dinner party and honestly didn’t expect much, but it sparkles beautifully under low lighting. The clasp feels a bit delicate, so I handle it gently, but it hasn’t caus... See more

Rated 5 out of 5 stars

The winter coat feels premium but still lightweight. Keeps me warm without feeling bulky. Shipping was faster than expected and the tracking was spot on. I’ve already gotten a few compliments wearing... See more

Rated 5 out of 5 stars

This backpack ended up being my weekday companion. I carry my laptop, charger, a notebook, and somehow it still zips without feeling stuffed. The straps feel cushioned, not those thin ones that dig in... See more

Rated 1 out of 5 stars

Same issue as another reviewer about blood glucode monitor NOT doing the job as described on the website. They tell you that it is YOUR fault that YOU ordered a product from THEIR website that does n... See more

Rated 1 out of 5 stars

Purchased a non invasive blood glucose meter, 99.9% accuracy. They sent me an oximeter that doesn't measure bloody glucose. My order literally states it with the price but I have unit with a complet... See more

Rated 1 out of 5 stars

DO NOT BUY FROM THEM. They sent my items to the wrong address. And then deflected said reponsibility to the local courier of the area. They made me travel to the incorrect address and contact the... See more

Rated 1 out of 5 stars

Scam scam scam I hope these reviews shine a light on a company that are disgusting and ripping of hard working people. I ordered based supplies beef tallow and instead was sent a rip off knock off hom... See more

Rated 5 out of 5 stars

I wasn’t planning on loving this robe as much as I do. It’s light but somehow still super cozy, like hotel level cozy. The fit is relaxed without looking sloppy, which I like. Shipping was quick and I... See more

Rated 1 out of 5 stars

I received my sweater yesterday and im extremely disappointed with the quality. The item is clearly not cashmere, nor does it appear handmade as advertised. In fact, parts of the sweater are already c... See more

Rated 1 out of 5 stars

Terrible, Ordered product, Didn’t arrive. Company gave multiple “tracking” numbers that never worked. Followed up, said out of stock even after confirmed it was sent. Said they would refund, still fol... See more

Rated 5 out of 5 stars

Love how lightweight these sneakers feel! I wore them straight out of the box on a weekend trip and had no issues. The brand seems reliable, and the packaging was neat but not wasteful. Fast delivery... See more

Rated 5 out of 5 stars

I bought a lightweight overcoat for spring and ended up wearing it way more than expected. It gives such a clean, put together look without trying too hard. The lining feels soft on the skin and the s... See more

Rated 1 out of 5 stars

Total con!! The item does not read blood sugar. Company refuses to accept return of the goods for refund and refuses to honor 30 day money back guarantee!!! Do not purchase anything from this company... See more

Rated 1 out of 5 stars

Be very aware that this site has very very poor practices. They took my payment several months ago and have never received my product nor the promised refund despite many emails claiming that they a... See more

Rated 1 out of 5 stars

My story is one of buyer be very very aware. I paid for a product 3 months ago and have had very polite email responses , which I assume are from a AI bot. I have had many excuses and a promised... See more

Rated 5 out of 5 stars

The blue checked shirt arrived neatly folded and fits exactly right. Soft fabric, crisp collar and it irons out quickly. Wore it to a casual dinner and it looked sharp without feeling formal.

Rated 1 out of 5 stars

They would give no specific delivery date of the shoes. They're "on their way" was all they said. When the A$70.00 shoes arrived, they were not made of the materials in the website description. They... See more

Rated 1 out of 5 stars

Apart from taking weeks to arrive, the sizing for the shoes I purchased was very ambiguous, so purchasing what I thought was a men's UK 10 turned out to be a women's US 10, even though there was n... See more

Rated 1 out of 5 stars

They sent me two scam moisturisers at a higher price and they were full of sorbolene and not as advertised DO NOT order from them There customer service is a joke I am disgusted I will be writing... See more

Rated 1 out of 5 stars

NEVER BUY FROM THIS COMPANY!!! I cannot believe that I've fallen for this a second time! You have to be so careful. You purchase something that looks good quality and a decent price from a company ba... See more

Rated 1 out of 5 stars

My order pretty much never arrived. So I pretty much lost my money as the company claims that the delivery was made and has not offered anything else to date. So I would NOT recommend this company and... See more

Rated 4 out of 5 stars

It took a little while to get my order but it was coming from Spain. 🙃 Lisa, however was amazing with her prompt response and assurance that my order was coming and for me not yo worry. I was in pan... See more

Rated 5 out of 5 stars

These joggers became my go to within a day. Super comfy, plenty of pockets, and they actually look decent enough to wear outside. Shipping didn’t take long either.

Rated 5 out of 5 stars

The winter coat feels premium but lightweight at the same time. I’ve gotten compliments already and I only wore it twice. The updates on shipping were spot on and I got it faster than expected. Consid... See more

Rated 5 out of 5 stars

The summer shirt looked simple online but feels much nicer in person. Lightweight with a soft drape, not see through, and the stitching is clean. I wore it tucked into jeans the first day and it didn’... See more

Rated 1 out of 5 stars

I ordered and paid for a jumper that never arrived. When queried, customer service assured me it had been shipped. Couple of weeks went by and still nothing. Queried again and was told they were out... See more

Rated 1 out of 5 stars

Cheap cheap cheap. Stay away from the business. The products don't look anything like the photos displayed on their website. Material/fabric couldn't be worst, the finishing are poorly done. I... See more

Rated 1 out of 5 stars

Purchased the “unbreaka-bear” dog toy, multiple seams split within 5 minutes and I had to wrestle stuffing out of my dog’s mouth. Incredibly poor quality product, not fit for purpose, but they refused... See more

Rated 1 out of 5 stars

Buyer beware!! The company is a sham and is acting in deceptive conduct. I purchased a tote bag Longchamp | Le Pliage Tote Bag - Lightweight and certainly did not get anything like it. They are dece... See more

Rated 5 out of 5 stars

I ordered a ceramic mug set because I’m trying to romanticise my mornings a bit. They’re thick, sturdy and keep my coffee warm longer than my old ones.

Rated 3 out of 5 stars

This handheld steamer is doing overtime in my house. I’ve used it on curtains, a linen dress, even a cotton throw blanket. It’s not as strong as a full size iron for stubborn creases, but for day to d... See more

Rated 1 out of 5 stars

I am very disappointed with this company. I was referred to this site for a specific product and still haven’t received my order. It is now going on 3 months of emails back and forth with no actual... See more

Rated 5 out of 5 stars

These soft knitted socks were supposed to be a treat for myself and they’re even better than imagined. They stay up, don’t get scratchy and keep my feet warm without overheating. I wear them around th... See more

Rated 5 out of 5 stars

The portable phone stand sounded unnecessary when I bought it, but I use it every day now. Perfect for video calls and even watching matches while cooking. Folds flat and feels sturdy.

Rated 5 out of 5 stars

Honestly, I wasn’t sure what to expect, but this bag is way nicer in person than on the site. The stitching feels solid and the strap is comfortable. Shipping was quick, and the tracking updates kept... See more

Rated 1 out of 5 stars

I ordered 15x Longchamp bags from tarhus.com. The item I received did not match authentic Longchamp products, including materials, branding details, tags, and overall quality. I contacted the sell... See more

Rated 5 out of 5 stars

The sandals are honestly adorable. The first time I wore them was on a grocery run and a woman actually stopped me to ask where they were from.

Rated 1 out of 5 stars

I bought an air cooler was advised in photos as being as tall as the couch and as tall as the bed when I received it was like a toy made of plastic and not even as tall as my kitchen chair legs minia... See more

Rated 1 out of 5 stars

So far i have not received my parcel, all im told is it is in transit, and has been for over a week, i was given a tracking number that did not work and have asked for another tracking number, as yet... See more

Rated 5 out of 5 stars

This bathrobe is softer than I imagined;it feels like wrapping up in a cloud. I ordered in my usual size and it fits just right. Shipping was quick, and I got updates right away after purchase. Honest... See more

Rated 1 out of 5 stars

I ordered some trainers. They took about 4 weeks to arrive and then when they did, and didnt fit, Tarhus offered me a 30% refund. Don't order from this company.

Rated 5 out of 5 stars

The faux leather wallet turned out to be a gem. Compact but fits everything and the card slots haven’t stretched out. The colour looks slightly warmer in person, but honestly I prefer it that way. It... See more


3.2

Average

TrustScore 3 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do NOT purchase from this company!!!

I ordered and paid for a jumper that never arrived. When queried, customer service assured me it had been shipped. Couple of weeks went by and still nothing. Queried again and was told they were out of stock and the purchase would be refunded. STILL nothing! Even worse, the jumper is STILL being advertised!!! Beware this company! Do NOT waste your money.

21 September 2025
Unprompted review
Rated 4 out of 5 stars

It took a little while to get my order…

It took a little while to get my order but it was coming from Spain. 🙃
Lisa, however was amazing with her prompt response and assurance that my order was coming and for me not yo worry. I was in panic thinking I’ll never see my order but I jog it ordered another gif my mum. Was grateful to Lisa ☺️

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Soft as a Cloud

This bathrobe is softer than I imagined;it feels like wrapping up in a cloud. I ordered in my usual size and it fits just right. Shipping was quick, and I got updates right away after purchase. Honestly, for the cost, it feels super luxurious.

23 August 2025
Unprompted review
Rated 5 out of 5 stars

Light and Easy Sneakers

Love how lightweight these sneakers feel! I wore them straight out of the box on a weekend trip and had no issues. The brand seems reliable, and the packaging was neat but not wasteful. Fast delivery too, and cheaper than similar styles I checked on other stores.

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Warm Yet Lightweight

The winter coat feels premium but lightweight at the same time. I’ve gotten compliments already and I only wore it twice. The updates on shipping were spot on and I got it faster than expected. Considering the discount, it feels like a steal.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Better Than Expected

Honestly, I wasn’t sure what to expect, but this bag is way nicer in person than on the site. The stitching feels solid and the strap is comfortable. Shipping was quick, and the tracking updates kept me in the loop the whole way. Definitely feels worth more than what I paid.

18 August 2025
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible, Ordered product, Didn’t arrive. Company gave multiple “tracking” numbers that never worked. Followed up, said out of stock even after confirmed it was sent. Said they would refund, still following up! Do not purchase from these scammers.

10 July 2025
Unprompted review
Rated 1 out of 5 stars

I received my sweater yesterday and im…

I received my sweater yesterday and im extremely disappointed with the quality. The item is clearly not cashmere, nor does it appear handmade as advertised. In fact, parts of the sweater are already comping apart. Your website states: "Our Vanja cashmere Sweater is hand-knit form the softest cashmere threads" - this is completely misleading. As someone who is experienced in sewing, crocheting and knitting, I can confidently say this doesn't not reflect the craftsmanship or material described. Do NOT buy this product.

2 July 2025
Unprompted review
Rated 1 out of 5 stars

1 star because I can’t give zero

Purchased the “unbreaka-bear” dog toy, multiple seams split within 5 minutes and I had to wrestle stuffing out of my dog’s mouth. Incredibly poor quality product, not fit for purpose, but they refused to issue a refund, instead offering 50% off another product - why would I waste more money?!

22 January 2025
Unprompted review
Rated 1 out of 5 stars

dog toy for ‘heavy chewers’

I bought a dog toy for ‘heavy chewers’ it lasted about 10 minutes. When I tried to get a refund as it was not fit for purpose I was told they would only send me another or 50% as they don’t take the product back. I argued the point and got 70% but at the end of the day they sell products not fit for purpose. I would not recommend buying from them.

13 January 2025
Unprompted review
Rated 1 out of 5 stars

Scam dropshipping company

Scam dropshipping company. Customer service email doesn’t respond, misrepresentation on the site about who owns it. Avoid at all cost. They have fake Trustpilot reviews on their site.

12 December 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look