Trendyol International Reviews 3,768

They split an order of 3 not very large products into two, which is unexpectedly unpleasant, since I had to deal with couriers twice. Some of the products are of good quality, but others are really co... See more

Horrible and fraudulent platform. It should be named a second hand Yol, instead of Trend. Ordered two pairs of shoes : sneakers arrived with a dirty soles whereas sandals came worn out, torn apart w... See more

THE PRODUCTS ARE GOOD TRANSPORT IS FAST ONE OBSERVATION: THE TRACKING METHOD OF THE PACKAGE IS NOT EFFICIENT. ALL KINDS OF NUMBERS APPEAR: SHIPPING NUMBER, TRACKING NUMBER, TRANSPORT NUMBER B... See more

I’ve ordered several times from Trendyol and, while I don’t expect top quality, the products are as shown. Prices are low, and you can tell the quality matches, but at least it's transparent and... See more

1- Return and refund policy, they didn't disappoint, 2- improvement of the user interface over time, makes shopping easier 3- informations about seller, you can get data of the products, se... See more

I’m a regular online shopper in the UAE and India, and I’ve never had such a frustrating experience. I ordered shoes from Trendyol, but the size was wrong. I requested a return, and three we... See more

I ordered 3 sweaters from Trendynol and none of them look anything like the pictures on the website. The quality is poor, and the sizing is completely wrong — I received mixed and incorrect sizes... See more

I ordered women’s Polo sneakers in white with gold details, but received men’s sneakers with blue details instead. When I tried to return them, Trendyol’s site kept crashing, so I couldn’t even prin... See more

Totally unprofessional! Order placed on 17th Feb with delivery by 21st Feb, not delivered even on 2nd March, Not allowing to cancel, customer care is having no idea what is happening, no one is... See more

Trendyol stole my money. I was supposed to get a refund as coins and never received anything. I sent multiple screenshots showing my full activity and transaction history, yet they keep replying wit... See more

Trendyol has the worst Logistics and Customer Service representation in UAE. They simply give coupon for their mistake and incompetence so that we are compelled to make more purchase from them. By the... See more

Totally unprofessional! and cheating customers.... Order placed on 30th Nov'24 with delivery in Dec'24, not delivered in Dec'24 and even returned the items without informing me. Customer care... See more

2 weeks I cannot change my address. Because their system has no my postal code ( Living in Athens ) . Customer care refuse to change address manually. And giving empty advises. Athens is giant city bu... See more

Better not to buy expensive items, products are low quaity, sellers are liars and trndyol doesn’t give a s***, you will lose money, time, nerves…go to shein, they are 100% more serious and solves your... See more

We ordered a Hair curlor / straitner and paid the amount full in advance but even after 2 months long period, the item didn't come. After several reminders and legal action warning, finally they refu... See more

Purchased items ! Then it shows could not delivered . Contacted the customer service saying contact courier. Courier company says they are not able to deliver and then after unable reach out them . N... See more

My account was frozen after returning multiple items with false advertising (e.g., described as cotton but labeled as polyester). I have pending returns and no refunds even though items have been retu... See more

Delivery is late for 5 days ..I will never use this trendyol again...horrible experience...the agents are useless, the only update I get from them is basically the one visible in my account, nothing... See more

Worst ever brand to avoid and not waste your time and your money to purshase anything from them! My order pending over a month never delivered!! they canceled it and never provided a refund ! they don... See more

Sick and tired of their fake ‘vouchers’. They send a lot of notifications saying you won coupons but when trying to use them, none is ‘valid’. They are sponsoring every influencer but don’t respect th... See more

I’ve reached out to Dubai Consumer Rights because Trendyol doesn’t want to reimburse my returned item that looks like a fake. They said it never reached them but the courier has definitely collected t... See more

I don’t know why a big online store like trendyol use a terrible courier company like imile. I have ordered something on November 18th, today it’s December 3rd. December 2nd was the last deliver... See more

Believe it or not, it’s been over 5 months since I returned 3 packages worth BD 120 (USD 250), and I still haven’t received my refund. I’ve contacted customer service multiple times, and every time th... See more

I refund some items to Trendyol since November 2024 but till now they did not refund my money back. Unfortunately, I contacted them many times by live chat, their only way to contact, but keep tellin... See more

An item was missing from my package but I paid for it ! Plus another article had a faulty zipper, because it was sewn crooked it didn't work !!! I tried to contact Trendyol via e - mail ! I found two... See more

I tried first time but very bad experience. While returning the products there were two packets and Aramex picked both at same time but updated status only for 1. So I got refund only for 1 packet. In... See more

They use Aramex for deliveries in Dubai, and my orders arrived 5 days after the expected delivery date. I even received a perfume instead of the smartwatch I ordered. They also deduct all shipping cha... See more

❌➖EXTREMELY BAD EXPERIENCE – TRENDYOL & SHIPA (Dubai) Order placed on 4 Nov, finally delivered on 17 Nov after endless stress. The Shipa delivery guy was extremely rude and unprofessional—he... See more

⭐ Very Bad Experience I requested a return on time, but no one came to collect the product. After waiting 10 days and complaining, I was repeatedly told to wait. The case was later marked “res... See more

First of all, they are useless in terms of surface quality and customer service. Most of their items are not genuine. They’re even a second copy or or fake I have been waiting for over 10 days for the... See more

I initiated a return request for three items on the same day I received the package. It’s been around 15–20 days, but no one contacted me or came to collect the items. Now, they’ve cancelled the retur... See more

Poor customer service. Poor delivery service. No call centre only online chat support which makes it difficult to communicate with them. I had to follow up with them almost every day for my orde... See more

Worst delivery service, customer service is worst and refund policy is ridiculous as they will give as coupons which forces you to buy from them again. I ordered a pack of CAT Food, has 6 cans i... See more

2 DAYS AGO I MADE AN ACCOUNT ON TRENDYOL FOR THE FIRST TIME AND MADE FEW PURCHASESD AND I CAME HOME FOUND THEY MESSED UP COMPLETELY MY ORDER ,THEY DELIVERED A COMPLETLY WRONG ORDER.THEIR WEBSITE HAS N... See more

I ordered a yoga bra that ended up be a zara strap top without the carton labels 😂 I also in the same order i had 2 yoga leggings in small but they look like xs plus the material is unbearable for... See more

The company is not trustworthy for the following reasons 1- several times I purchased A Nike when I received I discover it’s a bad cheap copy. 2- the quality of most of the product is very low 3-... See more

It is a SCAM, I ordered two shoes, after trying the shoes they were tight, I returned both of them, after a week I received a massage that they received the shoes, BUT they returned the money for on... See more

I buy 18 kd item's this app not good items they used products, i return they accept but they didn't give back my money 🥹🥹 im really sad about that it's fake app don't buy this app again

The delivery experience is terrible. They used to have at least an online assistant that you could talk to a person, now it's just a bot with standard questions. For Greece they use several courier se... See more

Hi,I ordered a cleansing foam ,sebum ,sunscreen and moisturizer but any of them I didn't received,I received a wrong a product,instead of Beauty products they delivered a baby sacks.I don't know who... See more

Total Scam. You order, they confirm delivery. But you never receive the item. Contact customer care. They will keep on asking you the proof of not delivery. How do we show proof if not delivered. Then... See more

"I have not yet received the item I ordered, although the payment was already deducted. I’ve been contacting customer service for the past two months, but there has been no proper response—just the sa... See more

I returned all my items in one single package, but after more than 2 months, Trendyol only refunded me partially. They claimed that not all items were returned, which is absolutely not true. I... See more

Received damaged goods and trendyol sent a returns label. It was collected 11 September and Received by them on 14 September. It had been nearly 60 days and despite chasing them every week I get to... See more

this app sucks everything SUCKS!! my package never delivered and the communication service is so BAD. no delivery updates or even delivery calls to make sure its at the right address. JUST A STUPID EM... See more

Trendyol has no way to contact helpline. All they have is AI based assistant. Even their helpline is comouter operated. If you have any issues with them, you cannot know the progress of complai... See more