Upsie Reviews 1,253

Great experience with Upsie. Claim processing was smooth and options to pay off claims was also smooth. Communication was great.

Easy way to file claims, extremely affordable along with great customer service!

Great customer service skills displayed while filing my labtop claim. Very easy and simple. Taken care of within 48 hours of filing. WOW!! amazing

I had never heard of Upsie. But when it came time to get coverage on some home appliances, they were the best price. Well, I have had them for most of this year. Friday my Maytag dryer stopped working. I immediately put in a claim, not even knowing what to expect. They responded within an hour asking for more information and documentation—which was super easy to upload and provide. I submitted a video of what was going wrong and uploaded the receipt from my purchase. They immediately sent me a list of suggested vendors to come give a diagnostic. The vendor came out Monday afternoon. I submitted the diagnostic summary to Upsie, my claim was approved next day and my claim was paid out Tuesday night via Venmo (PayPal or prepaid visa was also an option). I have never had a better experience with a warranty. I will be adding ALL of my household appliances to Upsie and recommending them to everyone I know.

Its a great option for household appliances. The only down side is processing times. Luckily I never had 100% damage but if I did, I wouldn't have resolution until 2-5 biz days which is not ideal for kitchen.

The process was fast and seamless. The company answered all questions quickly and sent follow up emails when it took me a while to respond. Great experience!

Very simple straight forward claim service. No hassles, and I got my money automatically deposited into my checking account within a matter of days.

Below is a summary of my saga with customer service upon submitting a claim:

• I had an active monthly subscription that began 8/2024.
• My claim was rejected on the grounds that I didn't have an active subscription, despite never receiving a cancellation email and despite the subscription being still reflected as active in my account on the upsie website (screenshots were provided).
• According to the CS reps, my subscription was supposedly cancelled in August 2025, even though it was not initiated by me nor was I notified.
• My claim was rejected since I was unable to provide proof of continued subscription billing for a subscription that was canceled without my notice or consent.
• AKKO’s further investigation cited cancellation of my contract in 2023 as the reason why my contract was no longer active, despite my current contract only being activated. At best this demonstrated sloppy research.
• After summarizing the email chain I'd been subjected to in preparation for leaving a review, my request was escalated and AKKO was finally willing to reinstate my contract provided I pay the missing months to bring the account up to date (a reasonable ask) in order to process my claim. For this, I have added one starvback.

While I'm glad I was able to finally get the issue resolved, it should not have taken this much effort to correct an issue that clearly occurred on their end, and has greatly shaken my confidence in a company that I used to recommend to friends and family.

The plans are affordable for all different types or devices and appliances. The claim process was seamless, just in a week I was able to file and close the claim for my Smart TV. Can't expect anything more from them.

I had a great experience with Upsie. My claim was processed quickly and I received the funds in a matter of hours. The entire process went smooth and the people were very helpful and professional. I would highly recommend them.

I have used Upsie for the first time and was my first time in making a claim. Upsie is like insurance for electronics including computers and mobile phones. It wasn't difficult to follow the instructions in helping me process my claim. They were helpful in making sure I do what needed to be done to get my laptop repaired and back in working order. I am grateful to them for the reimbursement of the repair cost. Everyone was very nice and treated the customer right. I have the experience as September 10th because that was when they honored the reimbursement for the repair costs in regard to my claim. Upsie is insurance for computers, so when my warranty was expired by ASUS, Upsie did provided me the reimbursement which paid for the service I needed to fix my laptop.

Considering how many scams are out there, I can assure you Upsie is NOT one of them.

Wonderful communication, with a smooth transfer of funds, and great instructions along the way.

I highly recommend Upsie for your technology protection!

Honestly that was the quickest and easiest claim process I ever did. Very helpful and quick responses. I’d recommend this to everyone

Zero customer service and impossible to cancel recurring billing via their contact form (there is no interactive cancellation method on the site, just a jotform form to fill in). I have completed the same request form again and again, month after month with no luck from these thieving scum,.

Worst customer service ever not even trying to make a claim just wanted to ask a couple questions no response no help hate to see what happened if I needed to file a claim

By far the worst experience your 3rd party warraty Akko is by far the worst of the worst!! Get maybe Bestbuy warranty is bit higher but wow is the best out there. Upsid is by far worst never doing any business with them and if you considering run… run very fast… dont do it… dont!!

Great helpful customer service on a claim for my LG Dryer. When I first made the claim I was surprised to find that UPSIE was no longer operating and that AKKO took over UPSIE'S business. One could understand my disappointment on hearing that news, but to my surprise may claim was accepted and handled in a pleasant and professional manner with an prompt appointment with a local repair company.

I have file claim 30 days ago and nothing and it took me forever to locate to to file with, seeing upsie has changed hands. I am going cancel. DO NOT USE THIS COMPANY,