We Buy Any Car® USA Reviews 69,690

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their patience, knowledge, and courtesy. Consumers appreciate the team's professionalism and the clear, step-by-step explanations of the car selling process. People highlight the friendly and engaging nature of the representatives, noting their willingness to address questions and concerns thoroughly. The overall service is described as fast, easy, and stress-free, with many reviewers mentioning the convenience and efficiency of the entire transaction. Reviewers are satisfied with the user experience, finding the process straightforward and transparent. Consumers feel the prices offered are fair and that the company is willing to negotiate. The customer service receives high marks, with reviewers appreciating the personal attention and the effort to ensure a smooth and comfortable experience.

Based on these reviews

Rated 5 out of 5 stars

Bernard Young was a gentleman, a patient, knowledgeable, and courteous. Only thing is we were rather disappointed with the company policy of deducting for things that we have fixed and are only of... See more

Rated 5 out of 5 stars

Selling a car can be such a hassle, but the team at We Buy Any Car USA made it actually pleasant. I booked an appointment, they inspected the car while I waited, and the whole transaction was done in... See more

Rated 5 out of 5 stars

Mona was terrific every step, professional courtesy all the way through. Could not be more satisfied I called ask some questions and were answered very courteous. Bring the proper paperwork and what... See more

Rated 5 out of 5 stars

Leon was very friendly & engaging. Explained everything thoroughly since this was our first time selling to We Buy Any Cars. When it came time to talk price, he was willing to negotiate to a certain d... See more

Rated 5 out of 5 stars

Was recommended by a friend, very fast easy process. My rep Alex, was awesome. Took me through the process of selling my vehicle step-by-step. If I did not understand something, he actually stopped &... See more

Rated 4 out of 5 stars

Vonn provided a pleasant experience; came to me to assess/confirm my car's value per online offer. He showed up per his plan w/ me, called when en route to provide an update, and did what he said he w... See more

Rated 5 out of 5 stars

Chris at WBAC Woodbury Minnesota location was great from beginning to end. Easy to communicate with, explained, educated and executed us through the whole process. Received a fair trade in value. This... See more

Rated 5 out of 5 stars

We had a really good experience when we sold my late mother’s car. We were able to come to a mutually acceptable agreement for the sale price of the vehicle. Darius was also very professional, knowled... See more

Company replied

Rated 5 out of 5 stars

Leon the Delray location manager was a pleasure to help support the sale of my vehicle. He was professional and explained each step of the sales process. He advocated in my behalf (with the corpo... See more

Rated 4 out of 5 stars

La atención fue muy buena león sabe hacer su trabajo y es una persona muy atenta.lo única cosa es que no me dieron el precio que me hubiera gustado pero al necesitar el dinero tube que aceptarlo así.... See more

Rated 5 out of 5 stars

We had an older 2001 vehicle that we were not comfortable giving away or selling ourselves because of some needed repairs. We found Webuyanycar.com on the internet and were surprised to find there wa... See more

Rated 5 out of 5 stars

There isn't enough space to write about the great experience I had at the Indian Trail, NC location yesterday. Within 5m I knew I had find the right place. Jerry was such a pleasurable guy and expl... See more

Rated 5 out of 5 stars

Mr. Tommy Lancaster provided outstanding customer service! He was very patient with us as we were trying to sell our car to his company while at the same time, trying to purchase another vehicle from... See more

Rated 5 out of 5 stars

The whole experience with We Buy Any Car was positive. Tommy did a great job of making us feel like our time was important and the whole process moved along relatively quickly. He also answered our qu... See more

Rated 5 out of 5 stars

Tom explained everything and worked with us so that the offer made would work with our goals on the car we were selling. Even went out of his explain things we had questions with that was not direc... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Fast, simple, and completely stress-free! My experience with WeBuyAnyCar.com was outstanding. The entire process was straightforward, quick, and incredibly easy from start to finish. Ev... See more

Rated 5 out of 5 stars

Rhode was extremely helpful in selling my car. He was very transparent and honest with my family and was very personable from the moment we met him. I'm very appreciative he assisted us with the utmos... See more

Rated 5 out of 5 stars

Your inspection process was thorough, Russell was personable, professional, clear in his descriptions of issues and patient with me when I did not have all of my proper paperwork. He further took h... See more

Rated 5 out of 5 stars

Dominic is excellent at what he does, and he's never met a stranger. He makes you feel comfortable from the moment you get there. He was friendly, efficient, and kept explaining what the procedure was... See more

Rated 5 out of 5 stars

I met the branch manager (Rhode) at we buy any car and I must say I was very satisfied with their offer. But, not only that, Mr. Rhode was very professional and quite knowledgeable in his profession.... See more

Rated 4 out of 5 stars

I appreciated all the work to try to get me as high price as possible, but I still felt it was a little undervalued. Also, I was told it would take about 45 minutes to an hour when an actuality the wh... See more

Rated 4 out of 5 stars

Tim Ray was the best representative any company could have! He was professional, knowledgeable and friendly! He explained every process clearly. Reason for four star rating: I thought we were dea... See more

Rated 3 out of 5 stars

The young lady that came from Antioch, Il was very nice, efficient. She saved the day and stopped embarrassing chaotic poor communication and cancelations of past 2 weeks. The final sale price was... See more

Company replied

Rated 4 out of 5 stars

Vanessa it's amazing, very kind person, very professional... the only issue was not with her at all, was the company system and price... they provide me first an initial amount and then something tota... See more

Rated 1 out of 5 stars

The people we dealt with were polite and courteous. No problems there. The problem is the company policies. Was told on initial phone inquiry that the car must be driveable or the value would only... See more

Company replied

Rated 5 out of 5 stars

Our experience was very good. They matched an offer we had from a different dealer, but without all the hassle you get from most car dealerships. Daniel at Herndon was especially courteous and he... See more

Rated 5 out of 5 stars

My experience with We Buy Any Car was excellent for many reasons. First, the person in charge explained the process clearly and was pleasant and friendly. Second, we received a fair offer and the proc... See more

Rated 5 out of 5 stars

This was our first time selling a car at webuyanycar in Indian Trail, and we couldn’t be happier with the experience. Jerry was warm, friendly, and very professional. He answered every question clea... See more

Rated 5 out of 5 stars

Parris was great and everything was generally as advertised. Done in about an hour. As with all used car online valuation services, the actual price after in-person review is lower, but was still mo... See more

Rated 5 out of 5 stars

Michelle was very good at explaining every step of the process and went out of her way to make my mother feel more comfortable with selling her car this way. Would highly recommend working with her an... See more

Rated 5 out of 5 stars

Danny was polite and professional. However, during the paperwork process of selling, the odometer reading was supposed to be left blank and filled in at a later date. There should not be any blanks... See more

Rated 5 out of 5 stars

We were short on time to sell this car, 2020 Volvo XC40.. Tried three other big-name auto buy/sell companies, in addition to local Volvo dealership. Others needed lots more information answered + ph... See more

Rated 5 out of 5 stars

The sale was handled quickly and efficiently. The price that I was offered was consistent with the condition of the vehicle being sold which I believed was a fair deal. The people that I dealt with we... See more

Rated 5 out of 5 stars

From the minute we walked into the office we were asked if we needed water or coffee. Joe explained everything that he was going to do to evaluate our car both professionally and thoroughly. He was a... See more

Rated 5 out of 5 stars

Glenn and Dominic were really great to work with. Both are extremely knowledgeable and provided valuable information that was new to me about selling a car privately, which made me feel even better ab... See more

Rated 5 out of 5 stars

All aspects of working with We Buy Any Car in Mentor, Ohio, were excellent. Cheryl Waller, the Mentor branch manager, is knowledgeable, trustworthy, and so pleasant to work with, and she made sure to... See more

Rated 5 out of 5 stars

Matt was kind, patient, efficient and went above and beyond during our selling process! He made a difficult time much easier! Can’t say enough positive things about him! Had us in and out in around... See more

Rated 5 out of 5 stars

Exactly the process I remembered and expected. I am a repeat customer, having sold an old truck at this location a few years ago. The process is straight forward - time estimate of 1 hr was pretty c... See more

Rated 5 out of 5 stars

I had a great experience with We Buy Any Car. The process was fast, straightforward, and completely hassle-free. I scheduled an appointment online, and when I arrived, the staff was friendly, profess... See more

Rated 5 out of 5 stars

I have used your services before. The process is seamless. I was in and out in less than an hour. My experience with Ed, my point of contact that day, could not have gone better. He was professi... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info


4.9

Excellent

TrustScore 5 out of 5

70K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This is the second time I have used…

This is the second time I have used this company to sell them a car. The entire process is seamless and I highly recommend them!

12 February 2026
We Buy Any Car® USA logo

Reply from We Buy Any Car® USA

Hi Chris,

Thank you for coming back to webuyanycar.com for a second time — that means a lot to us! We're delighted to hear that the process was seamless once again at our Elmwood Park, NJ location.

Repeat customers like you are the best compliment our team can receive, and we truly appreciate the recommendation. If you ever need to sell another vehicle in the future, we'd love to welcome you back.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Easy

Process was quick and efficient. Rick was easy to talk to and very friendly. Was given an offer, made a counter offer and it was accepted. Was all done and gone within an hour.

11 February 2026
Rated 5 out of 5 stars

Recommended

I’ve done business with them a few times and each time it’s a wonderful experience. I would highly recommend.

3 January 2026
Rated 5 out of 5 stars

Amazing

Amazing, fast and friendly customer service that was clear and thorough. Thank you for your professionalism!

11 February 2026
Rated 5 out of 5 stars

PARIS

Paris was very knowledgeable and very friendly!

7 February 2026
We Buy Any Car® USA logo

Reply from We Buy Any Car® USA

Hi Christina,

Thank you for choosing webuyanycar.com and for taking the time to share your experience. We're thrilled to hear that Paris was knowledgeable and friendly — she's a fantastic member of our team and we're proud to have her representing us. If you ever need us again in the future, we'd be delighted to welcome you back.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 3 out of 5 stars

Professional process, but left disappointed

Made an appointment based on their initial online quote. Only met with one individual who did the greeting, test drive and inspection. I will say that I was impressed with the inspection process; it was very thorough. Staff was very polite and professional throughout the process. The first offer they gave was less than 25% of the initial quote. Negotiations continued, they raised the offer twice, yet I declined the sale as I feel the final offer was less than reasonable based on researched values and sales stats.

11 February 2026
Unprompted review
We Buy Any Car® USA logo

Reply from We Buy Any Car® USA

Hi Dale,

Thank you for taking the time to share your feedback following your recent experience. We're pleased to hear that you found the inspection process thorough and that our team was polite and professional throughout your visit. That's exactly the standard we set for every appointment.

We do business by appointment only, and we have searched our systems for a customer matching your name across our Minneapolis-area locations but have been unable to locate an appraisal for you. We have reached out to you via Trustpilot to gather some additional details so we can investigate further.

We understand your frustration with the difference between the online estimate and the offers presented during your visit. Our online valuation is based on the information provided by the customer, and the final offer is determined after a professional, in-person inspection that verifies the vehicle's actual condition. If there were issues identified during the appraisal that were not reflected in the online estimate, those findings would have required an adjustment. That said, how those findings are communicated matters just as much as the findings themselves, and it sounds like we may have fallen short of giving you the experience you deserved.

This is not the customer experience you should expect from webuyanycar.com. We are keen to understand what went wrong so we can address it with our team and improve our service for future customers. More importantly, we would welcome the opportunity to turn your experience into the positive one we are known for.

We kindly ask that you respond to our request for more information on Trustpilot or email our Customer Experience Team directly at [email protected] with your appointment details. We would truly appreciate the opportunity to look into this.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

100% recommend

The process worked exactly as it was described on the website. The personnel in the office were professional, efficient and kind. Purchasing this car was one of the best things I could have done. It’s immaculate.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Selling Sonata

Jerry was very professional and made the process of selling my car quick and easy

8 February 2026
We Buy Any Car® USA logo

Reply from We Buy Any Car® USA

Hi Paul,

Thank you for choosing our Indian Trail, NC location to sell your Sonata and for sharing your experience. We're glad to hear that Jerry made the process quick, easy, and professional — that's exactly what we aim for with every appointment. We truly appreciate your business and hope to see you again down the road.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

We Buy Any Car - Viable, Competitive Option To Sell Your Car Quickly

Experience took a little longer than I thought (~2 hours), but overall process was fair to both parties. Vanessa was very transparent and straightforward. Although I thought some of the "defects" were a bit ticky-tack for a 14 year old car, they were not all held against the value in the negotiated end. Thank you for giving me a very good option to all of the other larger companies in this market and for making the process relatively easy given all of the required paperwork. I would definitely use WBAC again in the future.

8 February 2026

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