I just received my month 2 refill after submitting a request on the portal. It took a bit for a response but it was around the holidays so I figured there could be some delay or short staffed. My pre... See more
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WeightRx is your trusted partner in online medical weight loss. With a wide network of licensed healthcare providers across all 50 states, we offer immediate access to FDA-approved weight loss medications through insurance authorizations or convenient cash pay plans customized to your needs. We ensure personalized treatments following a swift online consultation. Our thousands of success stories are testament to our commitment. Trust in WeightRx for a rapid, supportive, and tailored weight loss journey.
Contact info
777 Brickell Ave, 33131, Miami, United States
- [email protected]
- weightrx.com
Replied to 9% of negative reviews
Typically replies within 24 hours
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Horrible to work with
Horrible to work with
Fraud taking money but meds never gets delivered not paying their bills BE CAREFUL ITS A SCAM
BAD COMPANY. Company don't care about you after they get their money.
I haven't received my medication for 2 months now and going for my 3rd month. .
I been trying to contact them several times with no luck or resolution. I been asked to credit my account for braking the contract with no response.
This is horrible company. As soon as they collect your money, they don't care about you. Don't buy from this company.
They had a sale and got overwhelmed but still good
That had a sale and got overwhelmed. Got 2 mos supply. Paid for 12 mos. Hope to have success.
i paid for the year for 1000$ it is the…
i paid for the year for 1000$ it is the best deal around. I paid for it got it the next day on over night was shocked on how fast i got it. came with plenty of needles. thought it was a scam and was proved wrong. highly recommend.
Concern Regarding Lack of Communication and Service Response
I became a client as of January 16, 2026, and was charged the full amount for a yearly service at the time of enrollment. While the initial onboarding process was simple and easy, my experience since then has been disappointing.
It is currently taking more than 24 hours to receive a response from a physician intake, and I have been attempting to obtain a delivery date without success. Due to my work as a traveling sales professional, I am only home for short periods of time, typically two to three days per week, so timely coordination is essential.
Over the past three days, I have sent three separate emails without receiving any response. I do not appreciate the lack of communication, especially for what should be a straightforward request.
At this point, I am contemplating requesting a refund, as I have not yet received a response or the necessary information to move forward.
I would appreciate your prompt attention to this matter and look forward to your response.
I purchased the medication for weight…
I purchased the medication for weight loss. Never received my medicine. Contacted customer service several times, no answer period. Now they have me blocked from the patient portal. Currently working on trying to get my money back. This is a SCAM. DO NOT order from them.
I pd for a year in advance received 2…
I pd for a year in advance received 2 months and now notbing and customer support just gives me run around. When i went to the sight they told me to to request refill and get same circle of eventseverytime and for 2 weeks no refill or contact from doctor for my third refill has come through. I m not making any more payments and reporting to bbb for fraud as well as to the bank.
Avoid, they are crooks and not provide
I purchased a one year prepaid program. I received two months of the program in November and December and then nothing! I have emailed WeightRx customer supports over 7 times starting on 12/2/2025 and never received a response. They took my money and ran!
12 month prepayment for semaglutide - not receiving the product
I opted for the 12 month prepayment plan offered by Weight Rx at the end of 2025. I paid the requested $997 in advance for 12 monthly prescriptions / any dose. The process included having to request the refill each month and update the physician of any changes.
I received my first monthly vial of semaglutide in November after my payment and initial intake. At the end of November, I requested my refill through the portal, completed my doctor appointment, and received my 2nd monthly vial in early December 2025. At the end of December, I completed the process again to request my January vial.
At this point, I received an auto reply from the portal that stated my "intake was complete". I waited a week to see if my prescription refill was sent. It was not received by the pharmacy. I submitted three ticket for support through the portal and received not response.
I purchased 12 months of semaglutide and have only received 2 months. There is no way to contact a person. Everything goes through the portal, so I have limited ability to request a refund or find out what has happened with the company.
Radio Silence
I’m very disappointed! My friend has had a great experience with this company but I paid for a full year in advance and have yet to hear a peep from them! I’ve waited patiently and then eventually submitted their “Contact Us” form 3x and still haven’t heard ANYTHING! I’m going to have my back stop payment report the fraud at this point. If they would have just responded with anything I would have been happy.
Fast Delivery!
I just received my month 2 refill after submitting a request on the portal. It took a bit for a response but it was around the holidays so I figured there could be some delay or short staffed. My prescription was sent to pharmacy on a Friday. I figured it would be 3-5 days with the weekend & New Years holiday coming up. Surprisingly, it was sent from pharmacy Fed Ex Overnight & I received by Sunday. I was quite impressed!
I have been taking the shot for 3…poor customer service
I have been taking the shot for 3 weeks. Have tried to reach out to the doctor and support and have gotten no response.
Very disappointing.
Took my money and won’t respond
Took my money and won’t respond, won’t refund, won’t send product. Don’t trust them it is a scam!
I have maintained a steady weightloss…
I have maintained a steady weightloss throughout my program. I am currently down a total of 30 pounds over the last 6 months with Weight RX, and my recent blood work should vast improvement. It is very important to exercise. I have a 65 year old body that some days feels 80. Most of my exercise is done with aquatherapy or water aerobics due to multiple surgeries. I am starting to feel young and energetic again. I lost a total of 50 pounds from August 2024. I used a different company but the cost was 400.00 per month. I did not have any more doctor contact than I have with weight RX. Whenever I have a question or concern it is answered promply.
Customer service was quick and helpful
Customer service was quick and helpful. Doctor availability was also fast. I was always able to get answers to questions. The product was amazing and worked as promised!
I love my WeightRx!
I love my WeightRx customer care representative. She is very attentive and responds right away. I am very happy with my purchases from this company and the weight loss that I experienced with their help. Thank you!

Reply from WeightRx
I am VERY happy with WeightRX
I cannot say enough great things about WeightRX. They have been a joy to do business with. Time from signing up to receiveing meds was a 3 day process!! The doctors took the time to make sure I understood everything and have a great "bedside manner" and Pam in customer service is THE BEST! She consistently provides exceptional service by responding quickly and with care and concern, its like having a conversation with a good friend!

Reply from WeightRx
communication was fast and efficient
communication was fast and efficient. Got my order quickly.

Reply from WeightRx
Success!
This has been a smooth process. I have lost 34lbs in 3 months. I have gotten the support needed with questions and concerns. This is a much more affordable way to go too. I feel like I an having great success!

Reply from WeightRx
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