Chrono24 Reviews 45,193

Always a safe and pleasant transaction through Chrono24. Escrow system makes lots of sense to protect Buyer and Seller. Easy web site to negotiate and wide selection of watches filtered so that... See more

Very quick feedback on all inquiries, also doing weekends. Polity and accurate conversations providing all necessary details, no rushing ensuring time to make the right choices. Watch was ship... See more

This is a truly supportive and well run marketplace. It reminds me of how many enthusiast forums and online marketplace used to be before they got so saturated. In this space you’ll find good watches... See more

Chrono24 has a vast array of timepieces for sale worldwide. The site has many features to ensure buyers receive exactly what they pay for. The overall experience guarantees peace of mind when you pu... See more

Bought a Tissot Chemin des tourelles last month. Great overall experience. My key highlights are: # Availability of Escrow payment method. # Verified sellers and multiple other badges to c... See more

Yes, prices are higher than other platforms as I understand they take a cut, but for the peace of mind (buying from reputable sellers, guarantees, escrow, etc.) it is worth paying a bit more to me. Se... See more

I've bought multiple Swiss mechanical watches through Chrono24. I have been thrilled with the prices that I have paid. The service has been excellent too. Quick, seamless delivery and excellent is... See more

This is my first time using Chrono24 as I was searching for a specific timepiece that is no longer available through Omega. I found several on Chrono24 and eventually purchased exactly what I was look... See more

The app is well designed, allows to choose and save all watch models of interest. The offering is extremely large - you can find virtually every watch... The dealer from which I purchased was very pr... See more

Second time watch company is an outstanding vendor on the Chrono site. Each compliments the other. The owner of SecondTime is truly focused on the customer and shows he loves what he does thru great... See more

I’ve already ordered three watches through Chrono24, and everything went perfectly. The whole process was smooth, the transactions were secure, and the service has been excellent. What this platform o... See more

Great selection of watches.Good communications throughout purchase process. Especially liked the escrow option for the peace of mind it provided with sending such large amount of money. The only negat... See more

it's very comfortable to use, it's friendly to users and to sellers, there's a few options how to sell or buy. Good for me as a seller to see that it's easy to post items and add information, way much... See more

I placed the order and it was immediately confirm. I received update messages from Yamamoto on the order being prepared and tracking as soon as it shipped. I was notified by Fed Ex when the duty/taxes... See more

When shopping for a timepiece, you need selection. Why not shop for watches from around the globe? Chrono24 is the largest watch shop. My experience was flawless. My seller Watchscene was very comm... See more

The item arrived in the described condition. However, it took almost two weeks longer than expected without any update except for when I eventually inquired. I understand that international mail can... See more

SubDial is the best watch buying experience I have had to date. From the questions prior to I made an offer, to them making sure I understood the whole cost to import from the UK to the US so there... See more

Bought a watch that arrived not working. The seller told me to contact the courier, claiming the issue may have happened during shipping. I then reached out to Chrono24, but after a long delay they si... See more

Which watch and which company specifically? I've bought several watches off of Chrono24 and have always been satisfied. The last watch I bought was one from an AD in the Netherlands...Serious Watches.... See more

US BUYERS: I live in Florida and had a great buying experience with terrific communication, good value, Shipping was fast (US Customs/Trump Tar riff held it up a few days, no big deal). My watch arri... See more

I returned my watch weeks ago (Order TC-11330785). Chrono24 confirmed that my refund would be processed within 24–48 hours, but I still haven’t received it. Since then, I’ve sent several messages bu... See more

The watch seller was great. However, my experience with Chrono24 was not. I am a private buyer purchasing a watch priced in Euros with a Sterling Credit Card. I am entitled to select which currency... See more

Everything was great, except the fact that the listing showed the watch location as USA, until I purchased, then it showed actually in Hong Kong. Didn't have an issue with the seller or the watch (ex... See more

Bad experience. Chrono24 do not have sufficient quality checks towards seller/buyer to ensure watch is fully functional. I purchased divers watch (private seller) with defect crowntube. Once I as bu... See more

Second time Chrono, second time issues Watch was not as described - no real help from chrono service center / mediation. It’s maybe ok for cheaper watches, but I definitely cannot recommend if you... See more

From start to finish, Chrono24 delivers. Their system and team responded to queries throughout the transaction and were prompt and timely. I know this feedback sounds like a slogan, but I'll certainly... See more

Good place to find watches but a very poor buying experience. Chrono24's payment gateway failed for credit card payments during my purchase process. Support was extremely slow in getting back... See more

I bought a watch less than a year ago and wanted to buy the corresponding booklet through their platform, but good luck with that. Chrono24 is practically useless if you’re trying to find specific par... See more

I sold my watch-buyers money in escrow,not released to me. My watch arrived in Germany (from UK) and delivery failed due to buyer not paying import duty. My watch is now lost to me- not possible to... See more

I bought a watch from a dealer that didn't work and could return it due to it being within the first 14 days. C24 told me to go for an expensive return shipment since they were going to refund me for... See more

I've purchased two watches on Chrono24 and had great experiences with both. One watch was [very slightly] pre-owned and i bought it from an individual. The other was new from a dealer. I saved just... See more

Its an amazing platform, good support and safe purchases for the end customet. got a bunch of watches from them . The only downside is that its used from some pro sellers to inflate the prices of... See more

I really appreciated the secure transaction and grace period for peace of mind with spending this kind of money. Very happy with the dealer and how the site handled the sale. Got a grail watch and... See more

Chrono24 has a well built mechanism to offer a real transactional platform.Financial protection with escrow account is working well. I am not ok with deceiving sellers who are " great to put a special... See more

Avoid at all costs. Recently purchased a watch from a seller who did not inform himself of US customs requirements. He did not have proper documentation for the watch and the package got rejected at t... See more

Buyer beware alert!! If your package does not arrive they ignore you, in reply they send copy pasted emails, they refuse to refund and answer any valid questions. There are many reviews that mention t... See more

I receive a watch that stop running when there's clearly sufficient power reserve. Quick date adjusting function not working as well. Dealer offer me to send the watch to a specific repairing center... See more

Chrono24 is not just a marketplace. It is a global sanctuary of watchmaking, where every collector, from newcomers to seasoned connoisseurs, finds a true home. With countless choices for every... See more

Chrono24 shipped my watch very quickly. Although forwarding info didn't really match the speed at which my watch moved through the various shipping points. I didn't expect delivery until Friday, but i... See more

Great policies to protect the buyer and the seller (professional dealer) I felt comfortable that the funding was not transferred to the seller until I have received the package in good order. I wo... See more

Not bad experience. Does take them a day or two to respond to inquiries. They are an internet based company so there’s probably not much of customer support available and it’s mostly built out for sel... See more

Good communication throughout. Product in excellent condition. I thought I was buying a gold watch as that's what it looked like in the photo. My mistake for not checking against the actual model numb... See more

Chrono24 makes it so easy to browse, narrow-in, and ultimately select your dream timepiece. There are typically multiple examples of not just the model you are looking for, but also the condition, del... See more

Overall very happy with this second purchase through Chrono24. However, when I attempted to pay using 2 credit cards, a split payment, it was not obvious how to do that. I even spoke to a representati... See more

Multiple verified luxury purchases. Chrono24 is good and safe. Buy with confidence, anyone detracting you from this platform are just afraid of the world and afraid to live, have no substantive basis... See more