Feel Good Contacts Reviews 67,666

I needed some more contact lenses of a particular chosen colour. I ordered them mid last Friday evening and, as promised, they arrive to me last Saturday so their next day service was excellent. Als... See more

I recently went through a contact lens trial at a well known opticians then switched to Feel Good Contacts when I was confident enough to go my own way. I've ordered from Feel Good Contacts several ti... See more

Found these online as my previous suppliers prices had gone up. Got a good deal, great price, same lenses and next day delivery even though I didn't order til 10pm. The free pack of love hearts are a... See more

Great service from this company. My lenses are on an auto renewal and I was informed when they would be arriving several days before delivery. I was updated on progress and new lenses arrived exactl... See more

Awful customer service, do not care about issues, bought silver package lighter lenses but sent thick standard ones. Also question the varifocal, cannot see long distance and is the same as r... See more

I have been buying my lenses from Feel Good Contacts for some time, always with no fuss and very prompt service and delivery. However, today I had a slight problem ordering online. I called their cus... See more

An excellent service. The website was easy to navigate & find what i wanted. The order & payment process was also very easy. I ordered some contact lenses at 10.00pm & received them at 11.00am the fol... See more

5 stars customer service 👍🏻 I ordered recently Contact lenses by Feel Good Contacts, however I had a little issue with the delivery of my parcel. I then E-mailed the Customer Support about wh... See more

Bought a pair of prescription glasses for a great price! I had no email to inform me of an estimated delivery date so I asked a staff member on the live chat who gave me the estimated delivery date wi... See more

I’ve been using Feel Good Contacts for a while now and they’ve yet to put a foot wrong. When they say next day delivery, they actually mean next day…revolutionary concept, I know. And whenever I’ve ha... See more

The phone was answered quickly The gentleman listened carefully and asked more questions in order to understand the problem. He demonstrated empathy with my situation then actually went to his superv... See more

The delivery was insanely quick. Ordered something in the evening and received my parcel the next morning, no more than 12 hours later. There were some Love Hearts in the box also which is really swee... See more

Ordered a new pair of glasses (full rimmed) which was a departure from my normal 1/2 rim pair. Wasnt happy with how the glasses looked so wanted to return. Spoke to Santosh who advised how to get the... See more

Ordered both contact lenses and glasses, contact lenses arrived next day, glasses took just over a week as expected. The Gant frames were perfect, exactly as per website, great value with lenses well... See more

Feel Good Contacts are thieves! I purchased two sets of glasses that cost over £200, they only send one (the cheaper pair). After contacting them several times they now refuse to send the second pair,... See more

Great service . When I order I ask for delivery by royal mail. If you do not they send with Evri who are easily the worst delivery company available. Feelgood contacts sent another set of lenses out... See more

I have made several orders from them and each time delivery has been quick, and the contacts have been perfect. They even include a little sweet treat in the package which is a nice touch. When I have... See more

Came here after my high street supplier became so unreliable that I ended up receiving lenses two weeks late. Couldn't be more pleased with the service, great choice of lenses and the ability to get... See more

so glad there is next day delivery. im usually on my last two pairs when i order. only suggestion is dont use evri for such an important item as contacts as they have a pretty consistent record of del... See more

Feel Good Contacts gives a very positive result. Easy to order from them originally with your contact lens prescription. I order by telephone. Their prices are a lot cheaper than other companies. Onc... See more

Appalling. Having dealt with them for years, they requested my current prescription. I sent them a detailed prescription which I have from Costco on their headed paper. Apparently this is not accept... See more

Would of given this review 5 stars for ordering & delivery but I had to return a set as ordered wrong eye strength. Sent it back over a week ago now, even have an e-mail from Evri which I forwarded on... See more

Two orders containing lenses were nearly 70% faulty. Am concerned they are buying in faulty lenses and selling them on. To be fair customer services were good on two occasions but although not asking... See more

Ordered prescription glasses that were not cheap. Arrived in good time but on opening the case discovered a hair line crack right along one of the lenses. Sent company photographs clearly showing the... See more

Poor customer service Ordered contacts as my prescription Never made aware that they wouldn’t be suitable Only told after payment that I should of disclosed my prescription Which I find weird... See more

Trying to get my refund is like trying to get blood from a stone. I’ve sent proof of postage both receipt and online tracking yet they are still dragging their feet. Unlike most retailers who would so... See more

Very suspicious website. They try to remove the promotional discounts at every step during the checkout. Whenever you are about to purchase they remove the labelled discount that’s on the product. It... See more

Order placed on 28th Nov, with an estimated delivery of 13th Dec, now we are on 19th Dec only to be told it was out of stock and is with the glazing lab. Why let me order (FGO-20251128053202619) if... See more

I ordered glasses on 31/01/2026 and my delivery date was 07/02/2026. For over 1 week, my glasses have been in the glazing lab and I was advised by a member of customer service that the glasses w... See more

Works when it works. Prices are pretty high, as is the threshold for free delivery, otherwise you're forced to pay for next day delivery which recently has meant a 50/50 chance of actually arrivin... See more

Ordered two pairs of glasses, one pair ok but one seriously cheap and rubbery/plasticky. Like something you'd expect from a Christmas cracker or 3d printer. Worst part is, it won't let me review them... See more

Paid Feel Good Contacts £96 for prescription glasses on 4/6/25. no email confirmation. chased through cs email -response being sent “today”. still no confirmation email. 2 days later spoke with CS w... See more

Sadly a negative review this time ordering from Feel Good Contacts. They say 5-7days however, it’s now 8 days, so I thought I’d contact them to see when I’d be receiving my order, only to be told they... See more

Fast shipping, great stocks of long "use by" contacts and a loyalty program with bonus points. Why not 5 stars? The prices aren't the lowest in the market. Next day delivery is great, but what ab... See more

If you are a previous customer they send an email reminder to reorder your lenses, but the prices are £4.00 dearer per box than ordering from the website itself. Then sometimes by the time you come to... See more

Ordered my usual lenses but realised after that the delivery was a week later, not day. I contacted them on WhatsApp and got an instant response and resolution. Part of my order was not in stock, henc... See more

The glassed I received were nothing like the photo. Much darker frame and no real contrast between frame and arms which the photo and description stated. In process of returning for a refund but del... See more

First contact, first-class service. I'm looking forward to receiving my new lenses at greatly reduced cost from my usual optician. Will review further at that stage. Thank you so far for your expertis... See more

I needed 1 box of contact lenses for one eye, whilst waiting for my second eye cateract to be removed. My optician would not supply these without my having an examination which would have taken time,... See more

Previously ordered my coloured contacts from specsavers but was having constant issues and had to wait sometimes 2 weeks for my order..thats if they got the order correct.My sister suggested l try o... See more

This company continues to use couriers that do not deliver. Time after time my shipment goes missing. Why would any company let themselves down by using Evri? I've now stopped ordering as I've been le... See more

Was very skeptical at first, I won't lie, but I couldn't be happier. Very easy to put my prescription into the website and my glasses arrived within 4 working days, which is quicker than any highstree... See more

Used for the first time and was so impressed with the value for money, ease of ordering, the speed of delivery and of course the quality! So much so my wife immediately made an order the day I receive... See more

I ordered £130 worth of contact lenses from this business. The item came damaged and one box worth £60+ was missing. FGC refused to make good this missing item and send out a replacement or issu... See more

Best experience I have had, ordering my lenses with Feel good contacts. Had whatbi needed in stock and as promised, arrived the next day. I cant tell you how frustrated i have been in the past with... See more

I've been ordering from this online lens store for a while now, and I’m always impressed! My orders arrive super quickly- always the next day-and they always include a small, thoughtful gift. Great se... See more