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Shade Station Reviews 28,628

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the products, highlighting their top quality and perfect fit. Consumers also appreciate the wide selection of designer brands and styles available. People mention the prices are competitive, often better than other retailers, and they find great deals, including sales prices. The delivery service is another aspect that customers consistently praise. Reviewers report fast and efficient shipping, with orders arriving well-packaged and in perfect condition. The customer service team is also commended for being helpful, professional, and going above and beyond to assist with any queries or issues. Overall, people express high levels of satisfaction and recommend this company for its excellent products, competitive prices, and outstanding service.

Based on these reviews

Rated 5 out of 5 stars

I had a pleasant shopping experience with Shade Station. I was content to find dark shades I was looking for at a reasonable price with detailed description and measurements of the shades' model pr... See more

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Rated 5 out of 5 stars

I had always been nervous of ordering varifocals online, or finding a supplier that could offer me the frames I like, high index lenses and top quality varifocals with my prescription. Shade Station... See more

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Rated 5 out of 5 stars

Shade Station were absolutely phenomenal from start to finish. I ordered a pair of Burberry glasses at an absolute bargain price and the whole experience was pretty much flawless. Shipping was super q... See more

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Rated 5 out of 5 stars

This company fully understand how to please paying clients. Theve been helpful and outstanding from the first moment. Im pleased to have got my Raybans from them and im getting another pair soo... See more

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Rated 5 out of 5 stars

Lost 2 pairs of glasses in 6 months & were almost £600 each (Elixor XR variofocal lenses) Suggested I go online. After much research I found Shadestation the best price for the frames & lenses at a... See more

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Rated 5 out of 5 stars

After having my eyes tested at a local opticians, I found shade station online and was able to order Oakley frames with my prescription for almost 50% less than on the high street. The whole process w... See more

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Rated 5 out of 5 stars

Great customer journey from start to finish.. never used an online company before but the virtual try on function allows you to try on styles virtually before purchasing. I ended up with 2 pairs of R... See more

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Rated 5 out of 5 stars

Faultless & exceptional Customer Service. From start to finish the entire Team were incredibly helpful, quick to respond, knowledgeable & advised so I received glasses which were perfect for my v... See more

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Rated 5 out of 5 stars

This company is excellent, I didn't think the first glassesI ordered suited me, so I returned them requesting an exchange.They dealt with my request straight away and I had the new pair withn 3 days o... See more

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Rated 5 out of 5 stars

Absolutely love shade station. Choice of prescription glasses is extensive, great pricing, many at sales prices. So many designer brands to choose from. Communication is excellent and shipping is supe... See more

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Rated 5 out of 5 stars

Needed last minute sunglasses for holiday as I was let down by another website. I've ordered of SS before and you shouldn't go anywhere else, always contactable, always on time, fair prices and top c... See more

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Rated 5 out of 5 stars

Very happy with whole buying experience. Top quality frames and lenses at great prices provide significant savings over high street opticians. My buying experience was eased by the fact that i already... See more

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Rated 5 out of 5 stars

Was nervous that they would be incorrect as I ordered prescription sunglasses uploading my prescription. How wrong I was, they are absolutely beautiful. Process was simple, sunglasses are excellent... See more

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Rated 5 out of 5 stars

This was the best price around for the same product. Limited size choice but fortunately they had mine in stock along with the frame colours I wanted. Easy order process with fast delivery. Packag... See more

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Rated 5 out of 5 stars

Great service, great price, delivered exactly in the time slot stated. I’ll definitely be purchasing all of my glasses and sunglasses from shade station from now on. Also, they were extremely hel... See more

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Rated 5 out of 5 stars

Price - I don’t think the prices on Shadestation can be beaten anywhere! I searched for hours, comparing prices and these were certainly the best. Service - Again, don’t think they can be beaten,... See more

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Rated 5 out of 5 stars

I was a little apprehensive ordering distant glasses online, but I am so glad that I did. Absolutely love my glasses. Fit perfectly and sit perfectly. Prescription lenses spot on. Very efficient, will... See more

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Rated 5 out of 5 stars

Shade Station is a Fantastic Company!! . The turn round time from ordering to recieving your glasses is superb - actually the quickest service I've EVER received. The prices are great value an... See more

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Rated 5 out of 5 stars

I found this particular style of Ray Ban’s on eBay - unfortunately, a US seller, who was asking almost $240. I made a (lower) offer, which was rejected, so I was moments away from paying the asking pr... See more

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Rated 5 out of 5 stars

Shade Station! You've got me flying to the Moon and playing among the Stars in my new Aviator Ray-Ban shades. Polarised, mirrored, eye protection, and discretion in a cool way! Read the Aviator his... See more

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Rated 4 out of 5 stars

Delivered on time but product and packaging not pristine. Nose pad loose with screw which looked like it had been tampered with. Would not buy online again as this issue could have been resolved immed... See more

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Rated 1 out of 5 stars

Beware if returning your sunglasses. I sent mine back using the QR code supplied by ShadeStation. After 4 weeks still no refund 😡 The sunglasses have been delivered to Karen Millen for some reason... See more

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Rated 1 out of 5 stars

I ordered a pair or prescription RB3498 sunglasses which arrived today. The lens look as if they haven't been cleaned and have a powdery white residue along its edges which has been difficult to clean... See more

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Rated 2 out of 5 stars

I ordered my third pair of glasses online and confirmed use of my previous prescription. Checked my account a week later and order status was “awaiting prescription”. Called Shade Station and confirm... See more

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Rated 5 out of 5 stars

I feel writing less than 5 star would be an injustice, shade station processed the order very quickly and efficiently thats why they get 5 star review, whilst on the other hand the manufactur... See more

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Rated 5 out of 5 stars

10 stars from me! Had an issue with my prescription from specsavers, received zero help from specsavers & they tried to push the blame back onto shadestation. After discovering it was specsavers who w... See more

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Rated 5 out of 5 stars

Fabulous service ! I bought 2 pairs of Oakley glasses with reading lenses which initially felt wrong . When I contacted them we found that I had entered the lens prescription incorrectly. They sorte... See more

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Rated 5 out of 5 stars

I am really pleased with the sunglasses I purchased from Shadestation. I was able to get a brand Julbo that isn't available much from a UK seller. I needed prescription lenses & was advised via email... See more

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Rated 5 out of 5 stars

Bought some Ray Ban sunglasses, but I was hugely disappointed as the lenses seemed smeary no matter what I used to clean them with or how. The case had also split just above the fastener, so I contac... See more

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Rated 5 out of 5 stars

Brilliant Experience & glasses Easy website, clear & great choice - reader option superb! Very pleased with my new glasses & the service was fantastic, fuss free & fast delivery - I will defo shop... See more

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Rated 5 out of 5 stars

Very smooth transaction l, best delivery options Best price as well, purchased a Tom Ford eye. Glasses. Luv the fact that shade station refunded the cost of the next day delivery cost because of... See more

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Rated 1 out of 5 stars

Ordered some shades next day delivery, ok price price but next day delivery was the selling point. Didn’t work out due to contract with DPD which insists on handing parcel to person at the delivery ad... See more

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Rated 5 out of 5 stars

Everyone I spoke to was so helpful and professional. Especially Steve,Natasha and Rachel. This company goes over and above to be helpful .I can heavily recommend them you won't be disappointed. They... See more

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Rated 5 out of 5 stars

Needed a direct replacement frame as old ones broke. Shade Station were the only ones that had them. Quick delivery with no issues. Frames arrived as described. Good experience from purchase to delive... See more

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Rated 5 out of 5 stars

Hi everyone It's beautiful sunshine company Shadestation because ,l bought Tom ford sunglasses here it's beautiful and cheaper then Duty free cos my friend bought from Duty free cost him £380.... See more

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Rated 4 out of 5 stars

Designer "ready read" glasses, who knew? Enjoyed trawling through the considerable list of designers.....and then seeing how I'd look in them. Fortunately (or not, as the case might be!) I need +2 for... See more

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Rated 5 out of 5 stars

Everything about Shadeststion is great!!! They are really helpful with any issues you might have with your purchase. The choice of sunglasses is huge and price wise they're MUCH cheaper then t... See more

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Rated 5 out of 5 stars

Amazing! Placed order - very fast! Uploaded questionable measurements and they picked up on it a got it sorted! Good quality, perfect prescription. Not too shabby paying klarna 3 payments as well ! We... See more

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Rated 5 out of 5 stars

The order process was very straightforward, however the glasses arrived very quickly, but were in the wrong colour than I thought I had ordered. On checking the order notification the ones delivered w... See more

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Rated 5 out of 5 stars

Order off Shadestation a couple of times, most recently a couple of weeks ago. Fats delivery and fantastic customer service when my lens needed ordering doe to no stock. Can't fault them. I definite... See more

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Rated 5 out of 5 stars

After losing my favorite sunglasses (PorscheDesign P`8928) in a Lyft, I went to order another pair. My shades were an unusual finish and I found it *very* difficult to find them at anything less than... See more

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Rated 5 out of 5 stars

Very good services,easy to order ,I've ordered two glasses frame but one needed sent back the return process very easy and quick .money back on my account in a few days highly recommended ,definitel... See more

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Rated 5 out of 5 stars

Excellent service all round. Glasses came ridiculously quick first time round, then super helpful staff on the phone helped me realise I had ordered slightly wrong lenses. Easy returns policy... See more

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Rated 5 out of 5 stars

I love Shade Station! Just purchased my 4th pair of prescription varifocals from them and they are perfect, as always. I returned one of those 4 pairs, nothing wrong with them, just changed my mind.... See more

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Company details

  1. Glasses Store
  2. Optician
  3. Sunglasses Store

About Shade Station

Written by the company

Founded in 2000, Shade Station is the UK’s Largest Independent Online Retailer of Luxury Eyewear.

Shop Glasses
Shop Sunglasses

About Shade Station

With several next day delivery options available, you can order today and receive your eyewear tomorrow, including prescription glasses and sunglasses, thanks to our on-site Optical Lab and in-house Dispensing Optician. Our unmatched online selection features over 100 of the world’s leading brands, from luxury names like Gucci, Saint Laurent, Prada, DITA and Valentino to timeless favourites such as Ray-Ban, Oakley, Tom Ford, Carrera and Police. With such a wide range, you’re sure to find exactly what you’re looking for.

To make shopping even easier, we offer a variety of secure payment options, including all major credit and debit cards, PayPal, Klarna and Clearpay, giving you the flexibility to pay in the way that suits you best. Whether you prefer to pay in full or spread the cost, checkout is fast, simple and completely secure.

Trusted Expert Knowledge

Written by the company

When you buy from Shade Station, you are not just choosing eyewear. You are choosing quality, authenticity and confidence from an established retailer trusted by hundreds of thousands of customers since 2000. Our commitment to service goes beyond the basics. Every order is handled by trained specialists, supported by our in-house Dispensing Optician and Optical Lab Technicians.

Official Authorised Retailer

Authenticity Guaranteed

Shade Station is an official authorised retailer that is trusted by the world’s leading eyewear brands, and you can be certain that every product you purchase from Shade Station is genuine, and sourced directly from the official supplier. This means you receive the same quality, packaging and authenticity as you would when buying directly from the brand itself, along with the confidence that your eyewear has been sourced through approved distribution channels. Our long standing relationships with brands, plus manufacturer product warranties ensure complete peace of mind with every order.

Why this matters when buying designer eyewear:

- Guaranteed genuine products with no risk of counterfeits.

- Full manufacturer warranty and aftersales support.

- Correct, current branded packaging and accessories.

- Accurate model numbers, markings and serial identification.

- Confidence that your eyewear meets strict quality standards.

Shade Station is a trading name of Blue Green Ltd.


Contact info

4.8

Excellent

TrustScore 5 out of 5

29K reviews

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Rated 5 out of 5 stars

Highly recommend

Highly recommend. Item arrived in excellent condition and in good time.
I had to return a pair I purchased in error, and the customer service was great. Quickly dealt with and refunded once item was returned.

7 March 2025
Rated 5 out of 5 stars

Satisfied customer

Easy to order, fast delivery, and good quality. Less effort, less time, less money!

28 January 2026
Shade Station logo

Reply from Shade Station

Hi Richel,

We appreciate your positive feedback and 5-star rating!

We're so happy ordering was easy, delivery was fast, and the quality was good, saving you time and money.

Kind Regards
Shade Station

Rated 5 out of 5 stars

Excellent

Excellent prices and superfast delivery. Thankou

2 February 2026
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Reply from Shade Station

Hi Lynda,

We're happy to hear that you had a superfast delivery experience and found excellent prices.

Thank you for your positive feedback!

Kind Regards
Shade Station

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Great experience

4 February 2026
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Reply from Shade Station

Hi Janet,

We appreciate your positive feedback and are so happy you valued our very fast delivery and great experience!

Thank you for sharing with us.

Kind Regards
Shade Station

Rated 5 out of 5 stars

Well done excellent product

Well done excellent product

4 February 2026
Shade Station logo

Reply from Shade Station

Hi Deepak,

We appreciate your review! We are so happy to hear that you valued our excellent product.

Thank you for your feedback.

Kind Regards
Shade Station

Rated 5 out of 5 stars

Excellent experience

I searched for the glasses I knew I wanted and Shade station (which I had never heard of) and a few other places had them. I decided to buy from Shade Station even though they were a little more expensive as I wanted a UK based company and also based on the reviews. I am so glad I did. They arrived a couple of days later after good communication. I will definitely use this company again and recommend to others. Thankyou

4 February 2026
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Reply from Shade Station

Hi Katherine,

We're happy to hear that you had a positive experience with us! We appreciate you choosing us for your purchase.

It's great to know our communication and delivery met your expectations.

Thank you for recommending us; we truly value your feedback.

Kind Regards
Shade Station

Rated 5 out of 5 stars

Another perfect purchase

I have bought many pairs of glasses from Shade Station over the years, both prescription and sunglasses. I have never had an issue and the delivery times are excellent. Great service. Thank you so much.

4 February 2026
Shade Station logo

Reply from Shade Station

Hi Ben,

We appreciate you taking the time to leave a review.

We're happy to hear that you've had consistently positive experiences with our service and delivery times over the years.

Thank you so much!

Kind Regards
Shade Station

Rated 5 out of 5 stars

Easy to purchase

Easy to purchase, delivered on time at a fair price when compared to others.

4 February 2026
Shade Station logo

Reply from Shade Station

Hi There,

We're happy to hear that your purchase was easy, delivery was on time, and the price met your expectations.

We appreciate your positive feedback!

Kind Regards
Shade Station

Rated 5 out of 5 stars

fantastic service

Fast postage - WITH lessens - brilliant from start to finish

28 January 2026
Shade Station logo

Reply from Shade Station

Hi There,

We are happy to hear that you had a brilliant experience with our fast postage and included items.

Thank you for your positive feedback!

Kind Regards
Shade Station

Rated 5 out of 5 stars

Good Quality thank you

Good Quality thank you
Very fast delivery

28 January 2026
Shade Station logo

Reply from Shade Station

Hi Med,

We appreciate your positive feedback and we're so happy you valued our very fast delivery and good quality product!

Thank you for your time.

Kind Regards
Shade Station

Rated 5 out of 5 stars

Lovely glasses

28 January 2026
Shade Station logo

Reply from Shade Station

Hi Michael,

Thanks so much for the 5⭐ review!

We’re really glad you love your glasses, enjoy wearing them 😊

Kind Regards
Shade Station

Rated 5 out of 5 stars

Quality assured from start to finish.

Ordered prescription glasses on Monday and received them the following Saturday. Great service and highly recommended.

4 February 2026
Shade Station logo

Reply from Shade Station

Hi Frank.

We're happy to hear you received great service and your glasses so quickly! It's wonderful to know you'd recommend us.

Thank you for your positive feedback!

Kind Regards
Shade Station

Rated 5 out of 5 stars

All good

All good — ended up buying 2 pairs as they had packed & picked within 1 hour of receiving my order. Had to give 1 pair to my wife as I ordered them too small as I couldn’t be bothered to send back.

4 February 2026
Shade Station logo

Reply from Shade Station

Hi Simon,

We're happy to hear that you had a good experience with our quick order processing!

Thank you for the positive feedback.

We appreciate you sharing your sizing experience.

Kind Regards
Shade Station

Rated 5 out of 5 stars

Fast, efficient friendly service

Fast, efficient, friendly would definitely use again very helpful

4 February 2026
Shade Station logo

Reply from Shade Station

Hi Tony,

We appreciate your 5-star review!

We're so happy to hear you found our service fast, efficient, and friendly, and we hope to assist you again.

Kind Regards
Shade Station

Rated 5 out of 5 stars

Very quick service

Very quick service. Outstanding customer service.

28 January 2026
Shade Station logo

Reply from Shade Station

Hi Claire,

We appreciate you taking the time to leave us this great review!

We're so happy you valued our outstanding and quick service!

Kind Regards
Shade Station

Rated 5 out of 5 stars

Quality product at a great price

Quality product at a great price, easy ordering, quick delivery.

4 February 2026
Shade Station logo

Reply from Shade Station

Hi Gary,

We appreciate your positive feedback and the 5-star rating!

We're so happy you valued our quality product, great price, easy ordering, and quick delivery.

Kind Regards
Shade Station

Rated 5 out of 5 stars

great price and quick well packaged…

great price and quick well packaged delivery

3 February 2026
Shade Station logo

Reply from Shade Station

Hi Roslyn,

We appreciate your positive feedback!

We're so happy you valued our great price and quick, well-packaged delivery.

Thanks for letting us know!

Kind Regards
Shade Station

Rated 5 out of 5 stars

Perfect sunglasses

Perfect sunglasses, bought Ray bans and delighted with them for my son. Would definitely use again, really prompt service.

27 January 2026
Shade Station logo

Reply from Shade Station

Hi Elspeth,

We're delighted to hear that your son loves his new Ray-Bans!

We appreciate your positive feedback and are so glad you were pleased with our prompt service.

Kind Regards
Shade Station

Rated 5 out of 5 stars

Fantastic experience got the product on…

Fantastic experience got the product on sale very happy

4 February 2026
Shade Station logo

Reply from Shade Station

Hi Connor,

We appreciate your positive feedback!

We're so happy you valued the product on sale and had a fantastic experience.

Thanks for letting us know!
Shade Station

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