Helsam Reviews 2,100

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Products are of best quality however the shipping is another level. I ordered the products on a Sunday afternoon, and woke up on Monday morning to find them at my door. HIGHLY RECOMMENDED ⭐️⭐️⭐️⭐️⭐️... See more

Rated 5 out of 5 stars

I am pleased with your promptness in sending the order, but something happened on the way with the courier because I have not received the order until today, even though it appears delivered on the D... See more

Rated 1 out of 5 stars

The order is not yet delivered and I am already being asked to provide feedback !! Since a week (6 Oct) there is no status update on the delivery. 2nd order with Helsam online, and not impressed... See more

Company replied

Rated 5 out of 5 stars

If you need health products this is the place. Sign up for their program to save money. Fantastic staff knowledgeable & friendly in shop. If you order online it’s easy, fast & you can get your discoun... See more

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Company details

  1. Vitamin and Supplements Store
  2. Health and Beauty Shop
  3. Health Food Store

Written by the company

Helsam.dk's mission er at være den førende helsekostleverandør, som tilbyder sunde, naturlige og helbredende produkter. Helsam.dk ønsker sundhed og velvære for hele familien.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

I am pleased with your promptness in…

I am pleased with your promptness in sending the order, but something happened on the way with the courier because I have not received the order until today, even though it appears delivered on the Dao app.
I have not received a response from them yet.😔

31 January 2026
Rated 1 out of 5 stars

Shake n Vac …

No small carton with hardly any powder in it

And ZERO smell of lavender

Extremely disappointed!

27 January 2026
Helsam logo

Reply from Helsam

Hi Eve
We are sorry to hear that you had a bad experience with a product you bought from us.

Please reach out to us at [email protected] and we will find a solution.

Best regards
Helsam.dk

Rated 5 out of 5 stars

The place for health products

If you need health products this is the place. Sign up for their program to save money. Fantastic staff knowledgeable & friendly in shop. If you order online it’s easy, fast & you can get your discount.

14 January 2026
Rated 4 out of 5 stars

Lovely customer service and a large…

Lovely customer service and a large variety of quality products. The stores are comfortable to be in. Love their shopping baskets too. Only downside is that some products get sold out so soon.

18 December 2025
Unprompted review
Rated 1 out of 5 stars

It is now nearly 2 weeks

It is now nearly 2 weeks, 13 days, since I placed my order. it makes no sense since any delivery from anywhere in DK would less than a day. If I ordered something You don't have in stock, U should inform me with the option of cancelling.

30 November 2025
Helsam logo

Reply from Helsam

Dear customer,
Thank you for your feeback.
We can see that your parcel is now ready for collection. If you are still experiencing any issues, please feel free to contact our customer service team, and we will be happy to assist you further.

Kind regards,
Helsam.dk

Rated 2 out of 5 stars

Delivery experience

The delivery experience with Helsam was poor. My order was delayed far beyond the expected delivery time, and I received little to no useful communication about the delay. Customer service was slow to respond and did not provide clear answers.

The products themselves are acceptable, but the delivery process and customer support need serious improvement. This experience was frustrating and not what I expect from a company like Helsam.

13 December 2025
Unprompted review
Helsam logo

Reply from Helsam

Dear Mitko,

We are sorry to hear about your experience and the frustration caused by the delivery delay.
We have been in contact with you and followed up on the matter. Thank you for your feedback – it helps us improve both our delivery process and customer service.

Kind regards,
Helsam.dk

Rated 5 out of 5 stars

SUPER LEVERING

God, kraftig og stabil indpakning, og så får man informationer undervejs, hvis pakken er forsinket
SUPER LEVERING

3 December 2025

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