Loqbox Reviews 26,724

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the platform's user-friendly interface and find it easy to navigate, highlighting its simplicity and effectiveness in helping them save money and build credit. Consumers value the flexibility and control they have over their savings goals, noting the platform's ability to track progress and offer clear options for managing savings. People also appreciate the helpful tips and resources provided to improve their credit scores. However, some reviewers expressed concerns regarding payment and subscription aspects. Some users find the need to open a new bank account with partner banks annually to avoid fees inconvenient. A few reviewers mentioned difficulties in canceling subscriptions or understanding the different options available, suggesting a need for clearer communication and more accessible service.

Based on these reviews

Rated 4 out of 5 stars

Costs way less than expensive credit and what you save is returned to you if you choose to unlock the savings box. It's worth keeping up the discipline of regular savings as even a small amount can b... See more

Rated 4 out of 5 stars

Pretty simple to use, very professional however website is a bit clunky and can be confusing at first. Wasn’t really sure where to find my current progress and what the different options meant. Wasn’t... See more

Rated 4 out of 5 stars

Great way to save for Christmas. The only thing that annoys me is, every year I have to open a new bank account from one of their latest partner banks, so as you can transfer your savings into, othe... See more

Rated 5 out of 5 stars

I've had a great experience with Loqbox! It's been a game-changer for building my credit score. The app is super easy to use, and the savings feature helps me set aside money while improving my cred... See more

Rated 1 out of 5 stars

DO NOT USE THIS THEY HAVE DESTROYED MY CREDIT . I used loqbox for 12 months to build my credit didn’t make no difference tbh so I cancelled my subscription my moneys stuck with them they charging 70... See more

Company replied

Rated 5 out of 5 stars

I'm absolutely thrilled with Loqbox! Their innovative approach to saving has genuinely helped me develop a consistent saving habit. The flexibility and control I have over my savings goals are fan... See more

Rated 5 out of 5 stars

Excellent to help build your credit store while building up savings pot for a rainy day. Lots of hints and tips on improving your score as well as the option of loqbox grow it gives you a credit limit... See more

Rated 5 out of 5 stars

Very responsive and assuring response from Anna and other customer representatives at loqbox no matter how ever silly my question is. I am very new to this world of building up and improving my cred... See more

Rated 5 out of 5 stars

Honestly, I didn’t expect much from Loqbox when I started, just wanted to build my credit score without getting into debt. But it’s actually brilliant! It quietly does its thing in the background whil... See more

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Rated 5 out of 5 stars

Great way to build credit I’ve had a really good experience with Loqbox so far. It’s straightforward to set up, the app is easy to use, and I like that it helps build my credit score without tak... See more

Rated 5 out of 5 stars

My second year of saving with Loqbox has come with peace of mind and trust. I don’t have to worry about my savings, unlike with some other platforms where people fear the risk of bankruptcy or crash... See more

Rated 5 out of 5 stars

Absolutely Brilliant... Started In January Managed To Save £1,100 And Pay Loqbox Grow.. ✅👌👍👏.. Saving Is Quite Alien To Me Unfortunately.. So Loqbox Will Make This Christmas Extra Special.. W... See more

Rated 5 out of 5 stars

Excellent way to boost credit score whether your score is low or great. Tracks rent payments so that they can be used for future mortgage purposes which is amazing. Other apps make you send rent... See more

Rated 1 out of 5 stars

I had a very disappointing experience with Loqbox. The process felt extremely slimy and misleading. They strongly encourage you to open an account with one of their so-called “partner banks” so you... See more

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Rated 5 out of 5 stars

I absolutely love Loqbox! 💸🔐 It’s a genius way to build your credit score while saving money at the same time — win-win! 💪💰 I used it to kickstart my financial journey, and within a few mo... See more

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Rated 5 out of 5 stars

Loqbox has been very useful for me. Having just established a credit score, I couldn't improve it through traditional credit cards. Loqbox can help me build my credit score and get through this transi... See more

Rated 5 out of 5 stars

it's helping the newly arrival ppl to set up credit fast and secure; a site where I can trust. The services charges is reasonable and very effective and transparent on the every transaction. Feeling... See more

Rated 5 out of 5 stars

Loqbox is easy to use, it helped build my credit history and score. I have recommended it to all my friends and family and they love it too. When your saving period is completed, it is super eas... See more

Rated 5 out of 5 stars

What made my experience great was how simple and effective Loqbox is. The platform actually helps me save money while increasing my credit rating, which makes it incredibly attractive. Everything is... See more

Rated 5 out of 5 stars

My experience was genuinely positive. The staff were helpful, polite, and made the whole process smooth from start to finish. I felt listened to, and everything was explained clearly. What stood out... See more

Rated 3 out of 5 stars

Loqbox did work to boost my credit score, even though I hadn’t a clue what I’d signed up to. But financially my circumstances were becoming more challenging for me so I needed to cancel it. I fou... See more

Rated 1 out of 5 stars

Tried to cancel the service and remove savings they continued to try take money and added a negative marker to my credit file. I haven’t missed a single payment in over 2 years with any creditors. So... See more

Company replied

Rated 1 out of 5 stars

My credit score went down because of LOQBOX, today I show in my credit report says in shot (an existing account has been updated) I'm not aware what happened in my account..? I never had any benefit u... See more

Company replied

Rated 1 out of 5 stars

This company preys on those struggling with poverty and debt. They lock your own money into an account and you can only withdraw it into a bank if their choosing. They receive commission from these pa... See more

Company replied

Rated 2 out of 5 stars

Where to begin? Firstly they cancelled my loqbox save without my knowledge which knocked several points off my credit score then they automatically renewed me for another year. Beware you cannot use t... See more

Company replied

Rated 1 out of 5 stars

These people are scammers. You get nothing for your money. You cannot speak to anyone, and they can take days to reply to messages. When they do, they can't (more accurately, deliberately do not) answ... See more

Company replied

Rated 4 out of 5 stars

Simple and straightforward sign up process. The fact that I get to build my credit score so easily and quickly using the steps recommended. Wish there was an app and reminder about payments instead of... See more

Rated 1 out of 5 stars

Star Rating: 1 Star ⭐ ​Title: They won't close my account and it's damaging my credit! ​Review Text: > "I have asked Loqbox many times to close my account, but they keep trying to take money from m... See more

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Rated 2 out of 5 stars

Even after cancelling my membership, money are being taken from my account on weekly basis. I contacted them, cancelled again. However every time I deposit money in my account they charge it. I do no... See more

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Rated 4 out of 5 stars

Loqbox guides you through how to keep your finances and scores future-ready and equip yourself with financial awareness with tools and options that teach you on what and how you should take steps to... See more

Rated 1 out of 5 stars

Awful customer service. Trying to delete my account after not needing it anymore. I have tried to from three different browsers, two different laptops, two different phones with cookies deleted and i... See more

Company replied

Rated 1 out of 5 stars

I am super gutted by this company. I read low rating reviews and have seen this is the exact same experience i had. Firstly they do not have an app, the support doesn’t respond and I have look... See more

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Rated 1 out of 5 stars

I’m disappointed with Loqbox’s lack of transparency. When signing up, it’s not made clear that getting your own money back at the end of the term involves limited options: either open a new bank a... See more

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Rated 1 out of 5 stars

I've been with Loqbox for last 21 months No increase in credit score against guaranteed increase up to 194. Saved 240 for 12 months in Loqbox save withdrew yesterday after 21 months and downgraded my... See more

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Rated 5 out of 5 stars

Great Company, I managed to unlock my Savings after Eleven Months. This came in Handy for me as I saved up the amount I wanted so I settled the Loan early. I am still using the Grow option to continue... See more

Rated 5 out of 5 stars

Loqbox is a great way to build credit while saving money. It works by locking in monthly savings, which are reported to credit agencies, boosting your score over time. I love that there’s no risk of d... See more

Company replied

Rated 1 out of 5 stars

If I could give 0 stars I would. I’m currently experiencing financial difficult and was sold this nonsense through clear score credit agency. Other than having no benefits I really can’t see the point... See more

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Rated 1 out of 5 stars

It’s an absolute scam. Firstly loqbox will do very little to help your credit score if at all. They will pressure you to upgrade your membership . I then cancelled my membership, which is not easy to... See more

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Rated 1 out of 5 stars

If you decide to close your account earlier, they will tell you must transfer your savings to a partner bank (meaning you need to start an account with them) or pay a fee to be able to receive your s... See more

Company replied

Rated 2 out of 5 stars

Have been with Loqbox 4months now. But absolutely no improvement in my credit score. Loqbox happy to take your money but Nothing in return. Does Loqbox really help people.? I will consider cancella... See more

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Rated 4 out of 5 stars

Used for a year and saved some money. It's useful for saving money into a pot each month while potentially boosting credit score. Has a different range of plans, I stuck with the basic to begin with.... See more

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Rated 5 out of 5 stars

A big thank you too Isaiah, who has always been very helpful by being on top of every query I’ve had and personally feel they have gone out there way to find and solve any issues. Lastly Loqbox is bey... See more

Rated 1 out of 5 stars

I joined LOQBOX specifically because they promised to report to the credit agencies each month. That never happened. Zero reports were made, even after waiting and checking all my files. The whol... See more

Company replied

Rated 5 out of 5 stars

My experience with Loqbox has been amazing everytime. This is why they're my go to company for building my credit score and learning to save. I've been using them for years and will continue to do so.... See more

Rated 5 out of 5 stars

A super way to build or rebuild your credit score, allowing you to reach financial goals….your future can be how you imagine it to be! Super easy to save and additional features like ‘rent’, ‘grow’... See more

Company replied

Rated 1 out of 5 stars

Quite unfortunate using this people. You end up saving money that doesn't yield interest. They charge you 10 pounds for membership every month and the moment you opt out, they still charge you for mem... See more

Company replied

Rated 1 out of 5 stars

DO NOT USE! I had not even finished up setting the account and they charged me weekly without me knowing, no card was added however an outstanding dept that now needs to be be paid, credit score affec... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

Money. From health to happiness, personal relationships to professional ambitions, it plays a huge role in all our lives. How we see and feel about money impacts how we see ourselves and how we feel in ourselves. How we value our own self-worth. It’s that important. But, for one reason or another, we’re just not comfortable talking about money. Money is the last taboo. But we’re changing that. We’re opening up the money conversation. Because from persisting pay gaps to the deepening cost of living crisis, talking openly and frankly about money is more important than ever.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

27K reviews

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Rated 5 out of 5 stars

Loqbox is the best!

Loqbox is the best money saving platform to lock your money away and build your credit score. Besides, they have a team of compassionate people who are customer friendly and less profit oriented. Thank you

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Subscription scam

Seems like a great idea untill you realise the web of complex subscription models that continue to try to take money off you and is exceptionally difficult to stop.

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Transparency with fees and your funds…

Transparency with fees and your funds at the end of the agreement.

12 February 2026
Loqbox logo

Reply from Loqbox

Hi Rhys,

Thank you for sharing your thoughts. We're truly sorry to hear that your experience with Loqbox hasn't been positive, and we're here to make things right. If you're open to discussing this further, please feel free to send us an email at [email protected].

Understanding your concerns is crucial to us, and we're dedicated to addressing any issues you've encountered. Your feedback is valuable, and we hope to have the opportunity to improve your experience.

Take care,

Team Loqbox

Rated 5 out of 5 stars

I have been with loqbox for five years…

I have been with loqbox for five years and just like to say how good they are not only do you save money which help you in the long run but you then can cash it in so in 12 months I money to spend on what I like for me it was good because I I am no good at saving and it help be with my criedit score to billed it up so people would look at it and see I could save I told my family and my and my mates so glad I took it out

11 February 2026
Rated 5 out of 5 stars

Open that loqbox account!

Open that loqbox account!
I was having some issues with my payments. Hannah has been such a star she helped me sort it all out. Now I’m able to start my life fresh and financially stable. I couldn’t recommend to use loqbox enough. It’s amazing. Really helped my credit boost .

11 February 2026
Unprompted review

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