MR MARVIS Reviews 1,929

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the high quality of the clothes, highlighting that the materials are comfortable, stylish, and available in many colors. Consumers find that the clothes wash well, keep their size, and don't fade. People also love the small, useful details, like the zipped pocket. The delivery service is another aspect that reviewers are happy with. However, some consumers report issues with the product and order. Some reviewers mention inconsistencies in sizing and fit, while others have experienced problems with the quality of the product, such as undone stitching or strange stains after washing. Some people report issues with their orders, such as missing items or delays in shipping.

Based on these reviews

Rated 5 out of 5 stars

When you enter the store, you experience a nice welcoming atmosphere, the nice fragrance therapy and greeted by the team. The products are easy presented and a coffee or other easy drink can be offere... See more

Rated 5 out of 5 stars

Soon after ordering, I had second thoughts about sizing. I contacted customer service and asked them to send a larger size. Much to my amazement, they got back to me promptly and changed the order wit... See more

Rated 5 out of 5 stars

Your, my trousers arrived swiftly and in good nick! As this was my first pair with you, I was concerned about the fit BUT they didn’t disappoint. They delivered a definitively decent fit! I love the p... See more

Rated 5 out of 5 stars

Have been a customer for around 2 years now and the quality of their clothing is amazing, considering the price point compared to some designers. Have shorts, polos, chinos, in a variety of colours, a... See more

Rated 5 out of 5 stars

Really nice alternative men’s trousers for 30 to 50 age group rather than jeans. Fit well and are comfortable. The tops are also nice quality. Returning items is no problem for a full no quibble refun... See more

Company replied

Rated 5 out of 5 stars

I have purchased around 20 if not more pairs of Mr Marvis trousers, including the Longs, Cooler Days and Cords as well as various pairs of shorts, and they are just perfect in terms of price and quali... See more

Rated 1 out of 5 stars

Ordered lots of times from this company so placed a large order of shorts for delivery to Australia to my home. Received an email from FedEx the next day saying I had to pay customs clearance etc whic... See more

Company replied

Rated 5 out of 5 stars

Firstly, I have bought a lot of Mr Marvis clothes over the last 2 years and love them! The service and returns system is 1st class. I do have one problem, the elastic side bands on one pair of classi... See more

Rated 5 out of 5 stars

Trouser are comfortable and stylish. Available in desired colour. Went in to buy new trousers and ran into an issue with the one I was wearing. The older one got replaced without a reques... See more

Rated 1 out of 5 stars

Spent a fortune here in the past few years, unfortunately they can't seem to deliver my latest order (about three weeks ago now). Have contacted support through various channels, no progress whatso... See more

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Rated 3 out of 5 stars

They need to get a tighter grip on their sizing. When you are paying top $ and order a size that fits you perfectly and then order the same size (in a different colour) and it doesnt on more than one... See more

Company replied

Rated 2 out of 5 stars

I'm frustrated that they're filtering reviews on their website. I've had good experience in-store at Mr. Marvis, but I want genuine information from customers when I'm about to buy a product onlin... See more

Company replied

Rated 5 out of 5 stars

Excellent costumer service! Really good quality of the clothes!! Really satisfied I tried the clothes to Brussels store and the people working there are amazing!!! Really helpful with excellent taste... See more

Rated 3 out of 5 stars

Well made but several issues. The pockets do not lie flat making them look a little like well worn 'tricky bottoms' The drawstring seems utterly pointless as once you've done the fly and the two bu... See more

Company replied

Rated 5 out of 5 stars

The quality and comfort of my newly bought pants is nothing short of fantastic. I love how it fits very well. Also, several small details inside and out make it stand out in subtle ways. I was hesitan... See more

Rated 5 out of 5 stars

Excellent service: fast delivery, nice and quick reaction on my problem that it was a size too small: . They helped the return and sent the next size quasi immediately. I will buy more at this Mister... See more

Rated 5 out of 5 stars

Excellent service, especially in Ghent! Superb products of great quality in many, many colors. Fits good, looks good, feels good! I really love Mr Marvis and I 'd recommend it to anyone! A happy clien... See more

Company replied

Rated 5 out of 5 stars

Very good product; good quality, perfect size, quick delivery. Very reactive client service - as I made a mistake in my address and they solved everything few hours later.

Rated 5 out of 5 stars

I have been a customer of Mr Marvis products for a couple of years and as always the shorts are perfect and delivery was very efficient. I could not ask for a better service. Thank you all round Regar... See more

Rated 1 out of 5 stars

I ordered 2 things my information on delivery address went in slightly wrong, I used the chat bot on there site, could not change. So went on Royal Mail app and changed to local post office. It en... See more

Company replied

Rated 1 out of 5 stars

I've been waiting to buy a pair of Limoncello Longs W33, L 32 for months now, unsuccessfully. Either the company needs to ramp up production, or initiate a waiting list system for products that sell o... See more

Company replied

Rated 1 out of 5 stars

Ordered a pair of linen trousers in 36/34 and they sent 38/30, reordered a pair of 36/34 and again someone very thick sent 38/30, so I can’t be bothered with this company, I will just buy somewhere el... See more

Company replied

Rated 1 out of 5 stars

I’m not sure these are the worst quality pants ever made; but, they are definitely the worst quality I’ve ever bought. I don’t suppose £100 is a great deal to pay for a pair of trousers these da... See more

Company replied

Rated 1 out of 5 stars

Unfortunately the quality of the shorts I bought for 89 euros leaves to Much to be desired… and the customer service as well so that where my last shorts from Mr Marvis let’s see how long the other p... See more

Company replied

Rated 1 out of 5 stars

£100 trousers arrived with grass all over them, like they’d been dragged through the garden. Sizing is off, length is far longer than the website and label says. Customer service is appalli... See more

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Rated 1 out of 5 stars

I ordered two pairs of shorts from Mr Marvis. While both were lovely to wear, one pair had issues straight away — the stitching began to come undone, and after the very first wash, strange stains... See more

Company replied

Rated 3 out of 5 stars

Exchange policy isn’t acceptable. Took three weeks from purchase to receiving new ones. They have now been delivered, and to be fair, they’re a great fit.

Company replied

Rated 1 out of 5 stars

Bought trousers 13 months ago but the pocket has split, emailed to ask if they had a repair service but they dont reply. Seems like they bombard you with emails to get you to buy then ignore you if yo... See more

Company replied

Rated 1 out of 5 stars

I received an email requesting I rate my order over a week after placing it however it has yet to be delivered. I will be placing a chargeback on my card within a couple days.

Company replied

Rated 5 out of 5 stars

Friendly service in-store, helpful associates to find right sizing, good-looking product and good quality. Had a return to make due to a defect and it was easy.

Rated 2 out of 5 stars

Terrible sizing, you need to order at least a size up and even then they are tight. The product is very basic, not worth anything like £90. Returns take a long time. Will not be buying again. Dont bel... See more

Company replied

Rated 5 out of 5 stars

Ordered a Wimbledon pique shirt and thought it was of great quality for the price - Probably on par with PRL. I sent it back as I went for a similar item that is twice the price, and therefore not r... See more

Rated 4 out of 5 stars

Prompt and accurate delivery. Only just received the product but I like the design and the quality is good. I will be using the linen trousers for long haul air travel so the secure pockets are a g... See more

Rated 5 out of 5 stars

I was very impressed with the order turnaround (within 24 hours). Package and product were as expected. I buy these shorts for my son-in-law in NZ and he absolutely loves them!

Rated 5 out of 5 stars

Visiting the newly opened london store was a truly wonderful experience and on trying different jeans , ended up buying jeans and chinos. Hugh at the customer service was brilliant and made a lot of... See more

Company replied

Rated 1 out of 5 stars

I’m extremely disappointed with my experience with Mr Marvis. I bought an expensive sweater that shrunk after the very first wash, even though I followed the instructions. When I contacted custome... See more

Company replied

Rated 1 out of 5 stars

No warranty without a order number.....that sound strange te me ! I received a short as present and now there is something wrong with this short and I can't claim any warranty because I have no order... See more

Company replied

Rated 5 out of 5 stars

I haven't had the opportunity to wear any items for longer, but just from the looks of the items I bought, I am impressed with the looks and quality. I am always down to support a European brand and,... See more

Rated 3 out of 5 stars

They’re okay. I ordered the Gazettes - easy chinos. They were an okay fit and comfortable in hot weather (Dubai 38C). However, they became baggy very quickly. I don’t have a big build, but I was dis... See more

Company replied

Rated 5 out of 5 stars

Products are great (I would give 6stars not only 5) . Although I had an issue with my order , Mr MARVIS team were so responsive and prompt and professional. So not only I bought a good product , but o... See more

Company replied

Rated 5 out of 5 stars

Really happy with the pants, great quality. Delivery went perfectly and arrived quickly. Would definitely recommend.

Company replied


Company details

  1. Men's Clothing Store
  2. Clothing Store

Written by the company

When MR MARVIS was founded back in 2016, we embarked on a journey to create the perfect shorts. Not long after we added trousers to our collection. Today, we offer a wide range of perfect garments combining ultimate comfort with iconic, timeless design. All our products are made in Portugal from high quality materials. The fit and style never change. The only thing that changes is the number of colour options. MR MARVIS products are available online and in flagship retail stores. Free local shipping both ways.

Written by the company


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

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Rated 3 out of 5 stars

Poor return policy

Exchange policy isn’t acceptable. Took three weeks from purchase to receiving new ones. They have now been delivered, and to be fair, they’re a great fit.

5 February 2026
Unprompted review
MR MARVIS logo

Reply from MR MARVIS



Hi Graeme,
Thank you for your review and we are sorry to hear that the exchange process took so long. It can indeed take up to 10 business days until the exchange is handled from the moment the return parcel was dropped off at the post office. The reasons are the delivery time, as well as the unpacking and registration of the items in the parcel. For next time, if you would like to receive the new items faster, we would recommend to return the ones you have for a refund and order again separately on our website.
We are happy to hear that you like your new products and wish you lots of marvellous days with them.
Have a lovely day and all the best from Amsterdam,
MR MARVIS

Rated 1 out of 5 stars

Extra costs involved which they don't tell you!!!!

Ordered lots of times from this company so placed a large order of shorts for delivery to Australia to my home. Received an email from FedEx the next day saying I had to pay customs clearance etc which Mr.Marvis never mentioned when ordering. Now have to pay over $300 extra. Received emails from them saying sorry and that was that. Absolutely disgusting behaviour, never ordering from them again.

3 February 2026
Unprompted review
MR MARVIS logo

Reply from MR MARVIS



Hi Mark,

We’re really sorry to hear about your experience and we understand how frustrating unexpected customs charges can be.

As mentioned on our website, orders that are shipped to an address outside the European Union can be subject to import duties and/or taxes. These costs are the sole responsibility of the customer and may need to be paid upon delivery.

That said, we truly regret the inconvenience this caused. Your feedback is taken seriously and helps us improve how clearly we communicate this information.

We hope we’ll have the chance to regain your trust in the future.
Sincerely,

MR MARVIS.

Rated 3 out of 5 stars

Well made but several issues.

Well made but several issues.
The pockets do not lie flat making them look a little like well worn 'tricky bottoms'
The drawstring seems utterly pointless as once you've done the fly and the two buttons you can't actually get to the drawstring.
Nice product but not worth £100

4 February 2026
Unprompted review
MR MARVIS logo

Reply from MR MARVIS



Hello Ian,

Thank you for taking the time to share your feedback. We’re glad to hear you appreciate the overall quality of the product.

We’re sorry to hear that the pocket fit and drawstring design didn’t meet your expectations. Your comments are very valuable to us, and we’ll be sure to pass them on to our team.

If you’d like us to take a closer look or discuss this further, please feel free to reach out to us at [email protected] 🙏

Best regards from Amsterdam,
MR MARVIS

Rated 5 out of 5 stars

Good quality

Really happy with the pants, great quality. Delivery went perfectly and arrived quickly. Would definitely recommend.

11 November 2025
Unprompted review
MR MARVIS logo

Reply from MR MARVIS



Hi there,

Thank you so much for your kind words!

We’re thrilled to hear that you’re happy with your trousers and that everything arrived quickly. We really appreciate your recommendation and look forward to welcoming you back soon!

Best regards
MR MARVIS

Rated 4 out of 5 stars

Very good customer support services.

Very good customer support services.
I am impressed.

5 January 2026
MR MARVIS logo

Reply from MR MARVIS



Hi Joseph,

Thank you for your kind review. We’re so happy to hear that you’re impressed with our customer service, and we’ll be sure to share your feedback with our team.

Best regards,
MR MARVIS

Rated 5 out of 5 stars

Really nice alternative men’s trousers…

Really nice alternative men’s trousers for 30 to 50 age group rather than jeans. Fit well and are comfortable. The tops are also nice quality. Returning items is no problem for a full no quibble refund via the Royal Mail. Good product, good service!

26 January 2026
Unprompted review
MR MARVIS logo

Reply from MR MARVIS



Hi Richard,

thank you for your great review!

We’re really happy to hear that you find our trousers a comfortable and stylish alternative to jeans, and that the fit works well for you. It’s also great to know you’re pleased with the quality of our tops and the ease of returns.

We hope to welcome you again soon!
MR MARVIS

Rated 1 out of 5 stars

Ordered a pair of linen trousers in…

Ordered a pair of linen trousers in 36/34 and they sent 38/30, reordered a pair of 36/34 and again someone very thick sent 38/30, so I can’t be bothered with this company, I will just buy somewhere else!

21 January 2026
Unprompted review
MR MARVIS logo

Reply from MR MARVIS


Hello Mark,

Thank you for your feedback regarding your experience with MR MARVIS. We are sorry to hear that you did not receive the expected size, twice in a row.

It can happen that some of our items have labeling issues, which can unfortunately lead to situations such as yours. We apologize if this was the case and thank you for bringing it to our attention. This is an issue we hope will not happen again.

Please note that we are available for any questions, concerns, or issues every day from 9:00 a.m. to 5:30 p.m. by email at [email protected] or by phone.

We wish you a lovely day and once again apologize for the inconvenience caused.

The MR MARVIS team.

Rated 3 out of 5 stars

They need to get a tighter grip on…

They need to get a tighter grip on their sizing. When you are paying top $ and order a size that fits you perfectly and then order the same size (in a different colour) and it doesnt on more than one occasion is irritating. I do not want to go their Kings Road shop everytime I want to buy an item from them. Being handmade is not an excuse, their craftspeople need to learn how to use a tape measure!

9 January 2026
Unprompted review
MR MARVIS logo

Reply from MR MARVIS

Hi,

Thank you very much for your review.

We completely understand your frustration if there has been inconsistent sizing.
We will forward your feedback right away to our production team.

My sincere apologies for the inconvenience caused.

Thank you and have a nice weekend.

MR MARVIS

Rated 1 out of 5 stars

Scammers

Scammers. They don't pick up your return and do nothing about it. 1.5months after I still don't have my +300€ refund.

5 January 2026
Unprompted review
MR MARVIS logo

Reply from MR MARVIS


Hi Borja,

Thank you for taking the time to review us and we apologise for this situation.

Please note that if you encounter any problems with an order or a return, our customer service agents will be happy to assist you. Feel free to contact us by email at [email protected] or by phone at +31 207059222.

Sincerely, MR MARVIS.

Rated 5 out of 5 stars

Satisfied! :-)

Perfect delivery, good information of Fedex. Good and comfortable quality of products.

8 January 2026
MR MARVIS logo

Reply from MR MARVIS


Hi Lies,

Thank you so much for your positive review!

Style and comfort above all else: We're delighted to hear that it's been a winning combination.
We hope to see you again soon and wish you a wonderful day.

MR MARVIS.

Rated 5 out of 5 stars

Always a great experience

Friendly service in-store, helpful associates to find right sizing, good-looking product and good quality. Had a return to make due to a defect and it was easy.

4 January 2026
Rated 5 out of 5 stars

Excellent product

Excellent product, just as described and looks great. Got two pairs of Cords.
I have not been able to find something that looks as good here. Definitely worth the price.
Fast shipment to NJ.

30 December 2025
Rated 5 out of 5 stars

The Easies are great

The Easies are great: They look good and are absolutely comfortable.
The shopping experience with Mr Marvis was excellent. Easy online purchase and quick delivery.

16 December 2025
MR MARVIS logo

Reply from MR MARVIS



Dear Volkmar,

Thank you very much for your wonderful review! We’re delighted to hear that you enjoy your Easies and that they are both stylish and comfortable. 😊

We’re also glad that your shopping experience with MR MARVIS was smooth and that your order arrived quickly.

We wish you lots of enjoyment wearing your new items!

Best regards,
MR MARVIS

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