I ordered multiple times from Occhialando and I can surely say that I won’t be stopping. I’m a sunglasses maniac, wearing sunglasses during the whole year. I always like to add a new pair to my collec... See more
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Occhialando è un sito e-commerce dedicato esclusivamente alla vendita online di occhiali da vista da sole e accessori. Grazie alla sua piattaforma user-friendly, intuitiva e dinamica, l'acquisto di prodotti con un solo clic non è mai stato così semplice. Con una vasta gamma di prodotti delle migliori marche e prezzi competitivi, sul nostro sito troverai tutto ciò che cerchi. Scopri l'esperienza accogliente di fare shopping su Occhialando, dove la comodità è solo a un click di distanza.
Formigine, Italy
Replied to 70% of negative reviews
Typically replies within 24 hours
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I appreciated how well you communicated to manage my expectations. I liked your careful quality control.

Reply from Occhialando
Very punctual with the prices and excellent customer care and support!!!

Reply from Occhialando
I ordered multiple times from Occhialando and I can surely say that I won’t be stopping. I’m a sunglasses maniac, wearing sunglasses during the whole year. I always like to add a new pair to my collection. The prices are great (no unreasonable overpricing), also you can get a nice sale deals and personal promo codes. They have the best shipping fees and DHL are always on time, very fast! This company is an example of an excellent business practices! Love them!

Reply from Occhialando
nice product, correct price, excellent packaging, very fast delivery

Reply from Occhialando
Bought oakly glasses. Took 10 days for them to deliver 2 out of 3 pairs after I raised the issue with paypal. Two delivered pairs are bad quality. Lenses are poor quality since my eyes hurt after few minutes of using them. Seller does not provide clear return instructions. Double check this. No return policy.

Reply from Occhialando

Reply from Occhialando
Great variety of sun glasses and good prices! Ordering process was really smooth and the sunglasses arrived fast. Would suggest, just to have it as an option, to provide more shipment methods, as express delivery was the only one provided. Would definitely have this store in mind for future orders!

Reply from Occhialando
ORDER 365982
I made an order on the occhialando.eu website on December 17th. I got the e-mail everyone here talks about of "the item being out of stock" and I chose to wait.
It's been a while now and customer support has never replied to any of my e-mails.
My order status is "pending processing" for more than two weeks now when you told me it would take 48 hours to process.
I want my item to be shipped and my e-mails to be answered, and then I will consider changing my rating of your store.
**UPDATE** - Feb 5th
My item still hasn't been shipped. The store was quick to give me a call, mark my order as confirmed and reply to my e-mails after I left my negative review here, yet I haven't gotten my eyeglasses yet. I e-mailed them again and they said they are "currently unable to confirm when the eyewear will be available again" (yet it was and is shown as being in stock on their website).
Their hilarious explanation is that other customers bought it at the same time I did, something they parrot to every client on every negative review.
I ordered saint laurent sunglasses, 40% off the regular price. Item was delivered during the holidays, in accordance with delivery stated on the initial order.
Top experience, top seller. I would recommend.

Reply from Occhialando
This is my first purchase from occhialando. My sunglasses is ray-ban and it is as expected. 1 week at my door inclunding shipping. Yes i'll purchase again. I have to notice that the price was best at shops.
trustpilot fix your review control.

Reply from Occhialando
The company is not refunding the glasses they received 20 days ago, despite the 14-day period required by French law for refunds. The company has ignored my inquiries for the past seven days, and I have already filed a formal complaint with the consumer protection authorities.
Occialando product return process violates Eurozone legislation, as they require a registered letter to initiate the return process, despite European law explicitly states that electronic communication is sufficient.
In other words, first, the company is attempting to penalize customers financially for even attempting a return (cost of a letter is about 15 Euro), then not carrying it out, even though it has no right to do either of those things.
I have also attached this to my complaint to the French consumer protection authority.

Reply from Occhialando

Reply from Occhialando
Very good service, good prices and quick delivery...recommended 100% !

Reply from Occhialando
Good price and good quality, convinient internetshop, fast delivery.

Reply from Occhialando
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