Lightning Packaging Online Reviews 5,307

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting they are well-described and meet their needs. The variety of sizes and options available is also appreciated, allowing consumers to find the perfect packaging for their specific items. People highlight the user-friendly website and the ease of placing orders. Consumers are particularly pleased with the prompt and efficient delivery service. Many report that their orders arrive quickly and on time, with some even receiving their packages earlier than expected. The packaging itself is often mentioned as being neat, strong, and well-protected. The business is committed to sustainability, offering quality boxes made from recycled materials.

Based on these reviews

Rated 5 out of 5 stars

I've used Lightening Packaging several times now for crates, boxes and other packaging materials to send stuff out to customers and collaborators. There is a vast range of sizes and different levels... See more

Company replied

Rated 5 out of 5 stars

Lightning Packaging Online is my Go To place, whenever I need to send large and medium sized packages. Delivery is always prompt and the cardboard boxes are strong and robust enough for corners to be... See more

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Rated 5 out of 5 stars

I can rely on a prompt service - always a quick delivery from Packaging2buy. I order double-walled boxes and geami paper as I sell a lot of fragile items and these are reasonably priced.

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Rated 5 out of 5 stars

I am really happy with not only my purchase from this company (the goods were of high quality and exactly as described) but the service was absolutely outstanding. Lorna went above and beyond to get... See more

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Rated 5 out of 5 stars

I am returning customer. I tried four different packaging retailers in total and now I can assure you that Lightning Packaging Online shop is the best in terms of quality of products, deliver... See more

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Rated 5 out of 5 stars

I have used Lightning Packaging before and I will use them again. Great packaging products at a great price. Efficient fast delivery too. I'm very satisfied. Need I say more?

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Rated 5 out of 5 stars

Excellent quality goods, well described, and easy to order. Delivery times can be relied upon, which is a blessing. Kind regards, Roger.

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Rated 5 out of 5 stars

Quality boxes that tick all my necessary requirements of being full recycled. Love them, thank you

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Rated 5 out of 5 stars

Easy to place an order on the website. Packages are in good mint. Delivery information is well informed.

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Rated 3 out of 5 stars

I ordered 25 boxes for packing. All were of a low quality, though just about sufficed. I also paid for expedited shipping for said boxes. Not only did shipping take multiple days long than what I had... See more

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Rated 2 out of 5 stars

When an order is shipped in multiple parcels, all tracking numbers should be provided. I had to repeatedly check what was delivered and what was still missing. What is more concerning is that even... See more

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Rated 5 out of 5 stars

have never had any issues with the delivery of our orders. Always delivered when stated..

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Rated 5 out of 5 stars

My order was processed efficiently & was delivered into good time following all instructions to our 'safe place' as we were not home at time of delivery.

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Rated 5 out of 5 stars

Quick delivery, quality packing boxes in a range of sizes

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Rated 5 out of 5 stars

Very helpful, especially Abbey who got our delivery earlier than it should have been.

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Rated 5 out of 5 stars

Great quality products, quick delivery. Will not hesitate to recommend. Thank you

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Rated 1 out of 5 stars

I ordered products for delivery to Northern Ireland. I was told that the order couldn’t be fulfilled due to me living in Ireland. When I informed the company that I live in Northern Ireland which is p... See more

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Rated 4 out of 5 stars

Excellent customer service and delivery. The product is of good quality. Unfortunately, the roll of bubble wrap had received some rougher handling and damage before packaging, and there was adhesive t... See more

Rated 5 out of 5 stars

Paid for Express delivery in two days. Slight communication problem but they contacted me and were very helpful.

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Rated 3 out of 5 stars

Really good service but the latest batch of boxes seem to be really badly misaligned during manufacture. Makes using them trickier than it should be.

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Rated 1 out of 5 stars

Wrong box, much smaller than what I ordered, I paid extra for quick delivery but took 10 days etc etc, Absolutely super bad in all aspects.

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Rated 1 out of 5 stars

Still waiting for my order placed 2 weeks ago. Messaged twice and not heard anything. UPDATE Lorna was very helpful and resolved my problem.

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Rated 4 out of 5 stars

Overall the delivery and product is ok. It’s a shame there’s not enough bubble wrap compared to the boxes, especially considering the price!

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Rated 4 out of 5 stars

I was expecting it to be bigger but it’s big enough and I probably didn’t read the description.

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Rated 5 out of 5 stars

User Friendly Website and Great Products. I would not shop anywhere else for my Boxes. Delivery always prompt.

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Rated 5 out of 5 stars

The order was delivered fast. The outpackage is very neat and strong. The quality of cardboard meets my need.

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Rated 5 out of 5 stars

Great product and honest clear communication was appreciated. Would be happy to recommend and will use again

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Rated 5 out of 5 stars

Prompt and efficient delivery of my order of heavy duty plastic sacks. Much appreciated.

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Rated 5 out of 5 stars

Fast delivery and excellent products - First experience with this company and I will be back!

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Rated 5 out of 5 stars

Quick delivery. Good quality, easy to 'assemble' packaging, that provides excellent protection for books.

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Rated 5 out of 5 stars

Fabulous product and arrived quickly. I have ordered many times and would highly recommend.

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Rated 5 out of 5 stars

I have bought packaging materials here several times now and I'm impressed with the range of sizes and options, the prices are very competitive and delivery has always been quicker than expected.

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Rated 5 out of 5 stars

Lovely helpful staff and easy to order. we have used their boxes for years to send out our orders.

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Rated 5 out of 5 stars

Great size for my products and with a 100% recycled logo on the side was perfect. arrived swiftly too. Thanks

Company replied


Company details

  1. Packaging Supply Store

Written by the company

Our website is updated continually with new and innovative packing equipment. With over 29 years' experience of the packaging business, we are proud of our team, whose extensive experience and knowledge enables them to answer your queries or give advice on packaging solutions. As believers in using sustainable packaging wherever possible, we offer a wide range of biodegradable and recycled packaging materials calculated to improve cost-efficiency, eliminate excess packing and reduce transport costs. Leading the market in the distribution, design and manufacture of packaging supplies and other packing equipment, we have a vast range of product lines that guarantee to enhance the level of protection to our customers' packages as they are shipped or stored. For specific packing requirements, we can also design and supply our customers with customised postal and packing materials, including custom made cartons. Packaging2Buy is an established supplier of a wide range of packaging supplies. By consistently putting our customers’ needs first and understanding the importance of rapid response times, we are proud to have become a leading online supplier of packing materials.

Packaging2Buy

Written by the company

Free Standard Delivery
We offer a FREE Standard Delivery to many areas of Mainland UK when your order is over £75. If your order is under £75, then there is just a small charge of £6.90 to most areas.
Next Day Delivery
We know you sometimes need your items in hurry, therefore we are pleased to offer a Next Working Day shipping option too. Prices start from just £6.90 for this additional service.
Excellent Customer Service Guaranteed
We know how important it is to find the best packaging solution for your individual needs, and we will work closely with you to find the best option for your specific requirements. We are here 9am - 5pm Monday to Friday, and will always be more than happy to take your call to discuss any requirements you may have. Our aim is to consistantly provide a reliable and friendly service, therefore we will work with you to ensure that you receive only the best and most cost-effective packaging materials. We appreciate the need for quick turnaround times too, so where possible, every order placed before 3pm, Monday through to Friday, will be processed and shipped the same day.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Quick delivery

Quick delivery, quality packing boxes in a range of sizes

3 February 2026
Lightning Packaging Online logo

Reply from Lightning Packaging Online

Good Morning Stuart

Thank you for taking time to leave us a 5 star review

We’re glad you were happy with the quick delivery and the quality of our packing boxes. We appreciate your feedback.

Kindest Regards
Lorna

Rated 5 out of 5 stars

Very reliable

Very reliable. Delivered the next day. Will definitely be using them again.

3 February 2026
Lightning Packaging Online logo

Reply from Lightning Packaging Online

Good Morning Chris,

Thank you for taking time to leave a 5 star review

We’re really pleased to hear you found our service reliable and that your order arrived next day. We appreciate your feedback and look forward to welcoming you back again in the future.

Kindest Regards
Lorna

Rated 5 out of 5 stars

Quick delivery

Easy to order online, arrived quickly.

19 January 2026
Lightning Packaging Online logo

Reply from Lightning Packaging Online

Good Morning

Thank you for taking the time to leave us a 5-star review. We really appreciate your valuable feedback, as it helps us ensure we continue providing a high level of service.

Kindest regards
Lorna

Rated 5 out of 5 stars

Great size for my products and with a …

Great size for my products and with a 100% recycled logo on the side was perfect. arrived swiftly too. Thanks

20 January 2026
Lightning Packaging Online logo

Reply from Lightning Packaging Online

Dear Mike,

We’re so grateful for your 5-star review.

It’s good to hear you’re happy with the product and the logo placement. It’s great to know these details matter, especially when it comes to sustainability.

Kind regards
Lorna

Rated 5 out of 5 stars

Fast delivery and excellent products

Fast delivery and excellent products - First experience with this company and I will be back!

16 January 2026
Lightning Packaging Online logo

Reply from Lightning Packaging Online

Good Morning Jeanette

Thank you for your lovely 5 star review.

We are pleased you are happy with the service and products, we value this feedback.

We look forward to receiving your next order

Kindest Regards
Lorna

Rated 5 out of 5 stars

Always prompt delivery

I can rely on a prompt service - always a quick delivery from Packaging2buy. I order double-walled boxes and geami paper as I sell a lot of fragile items and these are reasonably priced.

9 January 2026
Unprompted review
Lightning Packaging Online logo

Reply from Lightning Packaging Online

Good morning Sarah

Thank you for leaving us a 5 star review, we value the feedback for prompt delivery as this helps us when working with couriers.

We are pleased you are happy with the prices and we hope to continue supplying your packaging

Kind Regards
Lorna

Rated 5 out of 5 stars

Great quality products

Great quality products, quick delivery. Will not hesitate to recommend. Thank you

3 January 2026
Lightning Packaging Online logo

Reply from Lightning Packaging Online

Dear Sally

Many thanks for taking time to leave us a 5 star review.

We value your feedback to ensure we are offering quality and service with our chosen couriers.

Kind Regards
Lorna

Rated 1 out of 5 stars

I do not recommend this company

I do not recommend this company. These boxes I bought are not worth the price, as they are quite crisp.

2 January 2026
Lightning Packaging Online logo

Reply from Lightning Packaging Online

Good Morning

We have tried to contact you regarding your order to try resolve the issue.

Please feel free to reach out to us to discuss this further

Kindest Regards
Lorna

Rated 2 out of 5 stars

When an order is shipped in multiple…

When an order is shipped in multiple parcels, all tracking numbers should be provided. I had to repeatedly check what was delivered and what was still missing.

What is more concerning is that even customer service did not have accurate information. A representative, Abbie Beach, told me that everything was delivered on January 3rd and January 5th, which was incorrect. There was another parcel that arrived on January 11th. If customer service cannot see the full shipment status, it is difficult to trust the process.

1 January 2026
Lightning Packaging Online logo

Reply from Lightning Packaging Online

Good Morning

We have tried to reach out to discuss your review further, we haven not been able to contact you

If you wish to discuss this further, please do not hesitate to contact me

Kind Regards
Lorna

Rated 5 out of 5 stars
Lightning Packaging Online logo

Reply from Lightning Packaging Online

Good Morning

Thank you for taking time to leave us a 5 star review, we are pleased you are happy with the service and product

If you ever do need further assistance, please do not hesitate to contact our sales team

Kind Regards
Lorna

Rated 5 out of 5 stars

Very helpful

Very helpful, especially Abbey who got our delivery earlier than it should have been.

3 December 2025
Lightning Packaging Online logo

Reply from Lightning Packaging Online

Good afternoon

Many thanks for taking time to leave us a wonderful 5 star review, we are delighted you order was delivered earlier than expected, your feedback is valued to the company.

We will be sure to pass your feedback onto Abbie who helped make this possible

Kindest Regards
Lorna

Rated 5 out of 5 stars

Fabulous product and arrived quickly

Fabulous product and arrived quickly. I have ordered many times and would highly recommend.

7 December 2025
Lightning Packaging Online logo

Reply from Lightning Packaging Online

Good afternoon

Thank you for taking time to leave us a 5 Star review.

We are pleased you are happy with our products and services, this is valued feedback

Kindest Regards
Lorna

Rated 5 out of 5 stars

Delivery is always prompt and packaging is strong and robust.

Lightning Packaging Online is my Go To place, whenever I need to send large and medium sized packages. Delivery is always prompt and the cardboard boxes are strong and robust enough for corners to be cut and folded, to provide a good fit around the contents. I am about to move house, so I placed an order for cardboard boxes with Lightning Packaging Online, knowing that I would receive exactly what I needed, when I needed it.

27 November 2025
Lightning Packaging Online logo

Reply from Lightning Packaging Online

Good afternoon

Thank you for taking time to leave us a lovely 5 star review

We’re really pleased to hear our boxes have been a reliable solution for your shipping needs and that you can count on us when it matters. Best of luck with the house move

Kindest Regards
Lorna

Rated 4 out of 5 stars

Size doesn’t matter

I was expecting it to be bigger but it’s big enough and I probably didn’t read the description.

2 December 2025
Lightning Packaging Online logo

Reply from Lightning Packaging Online

Good afternoon

Thank you for taking time to leave us a 4 star review,

Our phone lines are open 9am to 5pm should you ever need advice before making a purchase in future to ensure you are receiving the most suitable item, our sales team will be more than happy to assist you

Kindest Regards
Lorna

Rated 5 out of 5 stars

Big range, good value, fast delivery

I've used Lightening Packaging several times now for crates, boxes and other packaging materials to send stuff out to customers and collaborators. There is a vast range of sizes and different levels of sturdiness so I've always been able to find an appropriate box. We are currently using L67 (762 x 305 x 305 mm) double wall boxes to ship medical devices to distributors. We are on our second order and likely to keep using these boxes long term. Good reliable supplier and I highly recommend them.

30 November 2025
Lightning Packaging Online logo

Reply from Lightning Packaging Online

Good afternoon

Thank you for taking time to leave us a 5 star review

We’re really pleased to hear that our range and box quality have consistently met your needs, and it’s great to know the L67 double wall boxes are working well for shipping your medical devices.

Kind Regards
Lorna

Rated 5 out of 5 stars

Very helpful service

Very helpful service. Good products.

5 November 2025
Lightning Packaging Online logo

Reply from Lightning Packaging Online

Good afternoon

Thank you for taking time to leave us a 5 star review from your recent order, We’re pleased to hear you found our service helpful and liked the products.

Kindest Regards
Lorna

Rated 4 out of 5 stars

Nice people

Nice people, and good product.

15 September 2025
Lightning Packaging Online logo

Reply from Lightning Packaging Online

Good afternoon Allan

Thank you for taking time to leave us a 4 star review, we appreciate the feedback.

Kindest Regards
Lorna

Rated 5 out of 5 stars

Great recycled cardboard boxes

Great recycled cardboard boxes. Thank you

4 November 2025
Lightning Packaging Online logo

Reply from Lightning Packaging Online

Good afternoon

Many thanks for taking time to leave a 5 star review and with feedback on our products, we are pleased you are happy with the quality.

Kindest regards
Lorna

Rated 3 out of 5 stars

Really good service but the latest…

Really good service but the latest batch of boxes seem to be really badly misaligned during manufacture. Makes using them trickier than it should be.

28 October 2025
Lightning Packaging Online logo

Reply from Lightning Packaging Online

Good afternoon Keith

Thank you for taking time to leave us the review and feedback, I have reached out by email to discuss this further to try resolve this for you

Kindest Regards
Lorna

Rated 5 out of 5 stars

Excellent products

Delivery was really fast!!!

3 November 2025
Lightning Packaging Online logo

Reply from Lightning Packaging Online

Good afternoon,

Thank you for taking time to leave a 5 star review and we are happy to hear the delivery was shipped and received with speed

Kindest Regards
Lorna

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