Ordered some boxes for my daughters small business and was impressed. Easy to navigate website with clear choices, sizing and pricing. Got just what I wanted at a good price and safely delivered... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Davpack doesn’t just deliver quality packaging off the shelf. Ever since we were founded in 1968, we’ve been continually seeking to improve the service we offer all our Customers. That’s over 50 years of packaging know-how you can call on and, as the first UK packaging suppliers to have an online presence, we’re proud to be the Original UK Packaging Store. We take the hassle out of your packaging supplies by giving you lower prices, more choice (we have over 3800 packaging products in stock ready for same day dispatch) and faster order turnaround (most orders are delivered next working day). All our boxes and packaging materials come with a no quibble money-back guarantee borne of a total commitment to quality products and quality systems. That means you can buy from us with confidence, leaving you free to focus your time where it counts - on running your business.
Written by the company

Money–back guarantee – we’re not satisfied unless you are!

Charlton House, Riverside Park, East Service Road, Raynesway, DE21 7BF, Derby, United States
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This was the first time I ordered from Davpack. My experience was unpleasant and disappointing. They delivery the goods via DX that didn't notify me about the delivery date and time. I was at home waiting for delivery. The DX staff delivered the goods to my Concierge instead of my house. The goods was damaged and I had to get someone to bring the heavy goods from the Concierge to my house which was a few hundred yards away. Davpack claim they provide 5 star service and exceed my expectations, I totally disagree.

Reply from Davpack
Despite being asked to check the shipment before signing for it we were not given this option as it was just dumped outside the front door in the rain. All the external packaging was broken and wet. Fortunately, the interior boxes and blankets were only mildly damp and could be dried out and become usable.

Reply from Davpack
Dreadful service by DX courier. Left at wrong address, no signature received. Failed deliveries and returned to Davpack with no notification on multiple occasions

Reply from Davpack
We got the product in Good Condition in 24 hours, the products were great quality and we have decided to move some of our requirements to Davpack.

Reply from Davpack
Awful experience!
Ordered a lot of boxes that we needed urgently. A week later still no order.
I called and they said there was a delay on 1 of 4 of the options we ordered. So I said why not send the rest of the order whilst we wait for the delayed one. I didn't order something to wait 3 weeks for it, especially when it say 3-5 working days on the website.
She said she will get them shipped out asap. 1 week later we have just had delivery of the boxes that were delayed, not the others!
They are a joke, no apology, just a clueless attitude.
Needless to say, I still don't have my full order. Wont be using them again.

Reply from Davpack
Easy to order from a wide range of boxes. Shipped in an oversized box for a small order. Box arrived fairly battered but order was secure inside.

Reply from Davpack
A great service provided every time. Great prices and good product and very fast despatch.

Reply from Davpack

Reply from Davpack
Brilliant Delivery in less than 24 hours , product as specified, just great , thanks.

Reply from Davpack
Only half the order delivered. Would have been 1 star but customer service when notified of the issue was good. Hoping that the remainder of the order will be delivered tomorrow

Reply from Davpack

Reply from Davpack
Excellent product with the correct dimensions specified.
The delivery was incredibly fast, arriving the next day after ordering.

Reply from Davpack

Reply from Davpack

Reply from Davpack
I got sent a box, they way this is done, 1 piece cental column folded between 2 lids. Apparently I was ment to sign for it, which it never was, I opened my front door and it was there.... Not surprised, it arrived damaged, the lid has been dragged and torn.
I contacted Dave's ppl and they acted like they dont know how it was sent, said I signed for it, why would you if it wasn't OK...who signed what ? I didn't.
Now they keep asking to see inside the box, why ? You know what's there and that's not what's damaged.... Keep playing dumb 2 weeks later

Reply from Davpack
Prompt delivery and great quality. Placed the order on Friday, delivered on Monday. Can't ask for better.

Reply from Davpack
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.