Subito Reviews 357,099

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the platform for its user-friendly interface and the ease with which they can find or sell items. Consumers highlight the efficiency and speed of transactions, as well as the reliability and security of the platform. Many reviewers are grateful for the service provided, noting its professionalism and the satisfaction it brings to both buyers and sellers. People find the products to be of good quality and as described. The delivery service is generally praised for its efficiency, although some reviewers have experienced occasional delays. The website is considered easy to navigate, secure, and honest, making it a preferred choice for online transactions. Overall, reviewers express high levels of satisfaction with the company's products, user experience, and services.

Based on these reviews

Rated 5 out of 5 stars

Subito is Professional, at least it MAKE PEOPLE Talk . Many sites that should be (Socials) are not. That for Toxic disgusting 'moderators', sided. site as : Quora, Lemmy, 4chan, Reddit... See more

Rated 4 out of 5 stars

Please note that the stars here are not for Subito itself, but for the transactions I have had with other users. Subito, as digital classified 'pages' is great for finding/selling things. Like any cla... See more

Rated 4 out of 5 stars

The experience has been excellent over the years. The company is honest and reliable. The support is also quite responsive, although it's difficult to contact an operator directly. The only thing is t... See more

Rated 5 out of 5 stars

It has always been a pleasure shopping on Subito. It is my go to every time I am in need of anything good or original but inexpensive.

Rated 5 out of 5 stars

Since they improved the distance sale with the mail service is so easy and efficient. The users are also more reliable and clean than other similar platforms.

Rated 5 out of 5 stars

Subito is great for acquiring (or selling) articles online. It’s easy to navigate, it’s secure and honest, and it’s widely used

Rated 5 out of 5 stars

I'm much grateful to the service rendered and the professionalism approach. Subito seems to understand both sellers and customers. At the end of the day, both the customer and the seller are satisfied... See more

Rated 5 out of 5 stars

Excellent ! I am not living in Italy, but I have used to buy several products from Italy, via Subito. You can buy safely on Subito since there is a kind of buyer protection. If the product does not... See more

Rated 5 out of 5 stars

Anche rispetto ad altre piattaforme simili, l' inserimento degli annunci è semplice ed immediato. Ottimi il sistema di pagamento e la chat fra le parti di un affare. Unico neo: a differenza di alcun... See more

Rated 5 out of 5 stars

Even if subito.it is an anonymous platform, the service, responses and shipping was personalized and quick! The products were of the quality quoted.

Rated 5 out of 5 stars

I've been using your NITRATE and FUSION products and I'm very happy with them. Thanks to your products, I've further improved my performance.

Rated 4 out of 5 stars

I've always looked for used electronics gadgets here, it's safe and secure. The only thing I can complain is the cost they'll charge for your purchase aside from the shipping.

Rated 5 out of 5 stars

assistenza lentina ma funzionale, il problema era dovuto al cambio mail, ora si può fare, ma preventivamente limitano l'account

Rated 5 out of 5 stars

È in sistema efficiente e veloce per acquistare e vendere sia vicino che a distanza.

Rated 4 out of 5 stars

The service charge was beyond my expectation. One day of delay in my delivery but rest was fine.

Rated 1 out of 5 stars

First of all: moderation is a joke. Ads not respecting the TOS are all over the place. Second: the team doesn't understand the basic concept of scam, and it's allowing scammers and grifters to thr... See more

Rated 3 out of 5 stars

Da anni vendo e compro su Subito.it facendo sempre ottimi affari. Ultimamente però la qualità dell'assistenza è calata notevolmente, con tempi di risposta lunghissimi e non sempre risolutivi. Forse d... See more

Rated 1 out of 5 stars

Customer service is useless. This is the second time I contact CS for issues. A buyer mistakenly entered a low review dropping my rating significantly and neither of us could make changes to the revie... See more

Rated 1 out of 5 stars

First and last time I buy something from subito… the 40 plates I bought arrived in a thin box with 3/4 of the items broken. I took video and pictures and immediately sent them to subito. THEIR respons... See more

Rated 1 out of 5 stars

worst website ever, they only ask for money to be more visible but you can no longer change your advertisement and when you try to contact someone from Subito, no one responds

Rated 1 out of 5 stars

Frustrating A very frustrating, typically fascist corporate, where they have no phone number for help, and rely on the never-to-arrive email support. The system refuses to recognise a phone number, a... See more

Rated 3 out of 5 stars

Subito as an idea isn't bad, but the experience with people is terrible. No one is ever clear of the product status, most of the times the photos are fake, edited or not detailed. People are just gree... See more

Rated 1 out of 5 stars

The telephone number verification is out of order on the webpage, and therefore, I cannot complete the registration. There is neither technical support nor a guide of resolveing the issue. It seem... See more

Rated 3 out of 5 stars

Good site for the number of listings, but if you need assistance... go to church and pray, sometimes the answer comes sooner.

Rated 4 out of 5 stars

Quite happy with Subito. But the package was 'traveling' 2 weeks before being delivered. The communication though was okay.

Rated 2 out of 5 stars

you need to put the filter in order to hide the already sold ones. It is a messy to see so many items already sold which cannot be filter out. Very annoying

Rated 5 out of 5 stars

Very efficient process to upload photos and information. The money transfer went very well. Communication with all contacts also went well.

Rated 5 out of 5 stars

Never had a problem with this platform. Everything has always worked smoothly. Good job, Subito!

Rated 5 out of 5 stars

Simply the best online platform to trade used items. Subito.it make so easy to ship and receive goods !

Rated 5 out of 5 stars

The Subito website works well, transactions are processed quickly and clearly, and the additional insurance service is excellent.

Rated 5 out of 5 stars

Un sistema efficiente, semplice e conveniente per fare piccoli affari e ridare vita ad oggetti considerati obsoleti

Rated 5 out of 5 stars

Very good service, it was first time for me use subito and for sure its not last..thank you

Rated 5 out of 5 stars

Workflow ineccepibile e fantastico per un venditore onesto


Company details

  1. Online Marketplace

About Subito

Written by the company

Semplice, veloce e sicuro

Subito è la piattaforma n°1 per vendere e comprare in modo sostenibile. Nata a Milano nel 2007, da sempre ha l'obiettivo di offrire il servizio online di compravendita più semplice, veloce e sicuro d'Italia.

Spedizioni integrate e pagamenti sicuri

Con il servizio TuttoSubito viene tutelato sia chi compra, garantendo un pagamento sicuro e un eventuale rimborso, sia chi vende, tracciando e assicurando la spedizione.

Scopri TuttoSubito

Conveniente e sostenibile

Ogni giorno oltre 2,6 milioni di utenti scelgono Subito per fare ottimi affari in ben 38 categorie: dall’auto al passeggino, dallo smartphone all’attrezzatura sportiva… Fino alla casa dei propri sogni!

Non lasciarti sfuggire il tuo prossimo affare

Vai su Subito
Scarica l'app

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

357K reviews

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Rated 1 out of 5 stars

Site Down owner couldn't give a four X

the registration process here is broken which means I cannot get on the Subito site to buy a red Audi TT. I asked for support - they supplied the same form which I tried with the same result ... "Ooooops! It seems like something's not working. Try again later". TWO MONTHS AGO I tried with the same outcome - URGENT FIX REQUIRED John McKee

11 February 2026
Unprompted review
Rated 4 out of 5 stars

A good platform but no filters for the users

A good platform, but it is hard to speak with support and there is no quality filter for the people who use the website. They really ought to put a barrier to avoid scammers or paupers from soiling the experience to everyone else by begging for lower prices like we were in a flea market.

2 February 2026
Rated 5 out of 5 stars

Excellent

Subito is great for acquiring (or selling) articles online. It’s easy to navigate, it’s secure and honest, and it’s widely used

31 January 2026
Rated 4 out of 5 stars

Okay

The service charge was beyond my expectation. One day of delay in my delivery but rest was fine.

26 January 2026

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