Email server unusable due to many emails being filted due to phishing concerns
I really tried, but this host has some serious Email issues. Do not use their Email server. They filter out so many emails pretending they are phishing emails. This emails DO NOT end up in you spam and are just in quarantine until you kindly ask them to release them. However you can only ask if you know that an email you are awaiting is blocked. The support will tell you to enter the domain in the white pages and this should be possible however the white pages are just programmed to accept emails not domains... Overall very frustrating for a company to not receive emails from even their bank.
Reply from dogado
Hello Hans,
thank you for your feedback. We are sorry for the inconvenience caused by our email filtering. Our aim is to ensure a high level of security, as there are a lot of phishing emails in circulation, especially in relation to banking sites. However, we understand that this can lead to individual problems. We are therefore constantly working to improve the detection of our filters. After you contacted our support team, the problem with the delivery of your bank emails was also resolved.
You have since revoked the contract. I therefore wish you all the best for the future.
Kind regards
Stefan Jagst