Took my money, couldn't log in, rubbish support
After signing up, the welcome email did not include a temporary password, so it's impossible to sign in. I have contacted support via several methods and heard absolutely nothing. No help, nada. At this point, I'm feeling like I've been scammed. Would NOT recommend!
EDIT!
Having submitted this review, I _finally_ got a reply from musical-U and the issue has been resolved. However it's taken several days, and I've contacted them multiple times via a number of different channels. So I'm still not very impressed.
Reply from Musical U
Hi Helen,
We're so sorry that you had this frustrating experience! We do try to provide a range of ways to contact our support team, and we reply to almost every query within 24 hours.
It's good to hear that you've now been taken care of, but we sincerely apologise for the rocky start! I hope we'll be able to make it up to you as you spend time with us at Musical U :)