Hello, I am sorry to hear about your frustrating experience and the trouble you've had with your refund after canceling your ride-share.

We understand how disappointing this must be, and we certainly want to ensure that this is resolved for you.

To allow us to look into the specifics of your refund status, please submit a request via our contact form here: https://www.blablacar.co.uk/contact.

We are committed to helping you get this sorted out and hope to restore your trust in our service soon.