Just been scammed by a driver just…
Just been scammed by a driver just after they cancelled my bus in London at 23:59. They don’t have any live chat or a call number. This company needs to be checked by the relevant authorities to get a full investigation. Now I’m waiting for a refund and they said the driver got 6 days to reply, why 6days? I need my refund now!!!
Reply from BlaBlaCar
Hi,
We are so sorry to hear about your frustrating experience with a cancellation. That sounds stressful, especially late at night in London. We understand your frustration about the lack of immediate support and the wait time for a refund. The 6-day period is a standard part of our cancellation and dispute process to allow the parties to respond and for us to conduct a fair investigation.
Please use our contact form at https://www.blablacar.co.uk/contact so we can thoroughly review your specific case.
We are here to help and hope to resolve this for you as quickly as possible.