United Kingdom
Review of Apple
Impossible to cancel apple TV subscription. Get stuck in a continual loop of verification and the cancel subscriptions button does not respond.(whilst the "keep subscription" button works. Not sure how apple are getting away with this?
Seems like there is no way to cancel in writing either with no contactable email address or UK correspondence address.
Review of Gentsofbritain
Ordered a jacket which was described as "suede". On arrival it was clearly corduroy. Asked for a refund and they asked for 15 to 25 euro to return it. Currently in the process of contacting bank to raise a dispute.
Reply from Gentsofbritain
Hi Calum,
We’re truly sorry to read that your experience didn’t meet expectations. It’s never our intention to leave anyone disappointed, and we’ve taken your feedback to heart. Every comment like yours helps us make meaningful improvements to how we serve our customers.
Thank you for sharing your thoughts — we genuinely appreciate it.
— The Gents of Britain Team
Review of Dressinn
The trainers arrived in good condition apart from the box, however shortly after ordering, my credit card details were leaked. Suspect poor cyber security, since i hadn't used that credit card on any other website, nor had it been stolen.
The fraudsters managed to buy a couple of hundred pounds worth of goods before HBOS put a freeze on the card.
Reply from Dressinn
Good morning,
We are very sorry to hear that you found our service below your expectations.
In order to continuously improve we would like to verify what happened, please send us your order number and we will gladly verify your case.
We apologize for any inconvenience caused.
Best regards
Review of AXA Travel Insurance UK
Had to cancel holiday due to emergency medical operation. They have claimed to have lost some documents but we have paper trail showing all supplied information. Next step will be financial service ombudsman and legal action to claim for all damages. Their representatives hang up the phone after we supply all the information they've asked. This has caused tremendous stress and anxiety.
Reply from AXA Travel Insurance UK
Hi,
We are very sorry to learn of your experience.
I would like to advise that I have passed your details over to our Complaints Team to investigate matters further and you shall hear from us in due course.
Kind Regards
AXA Travel Insurance
Review of Sputnik
Ordered replacement lace locks. Arrived within a few days, complete with a complementary bag of sweets.
