United Kingdom
Review of Tripadvisor
Booked a holiday based on TripAdvisor rating and realised 90% of the reviews were fake when we got to the hotel. Disappointed in TripAdvisor lack of ability or desire to ensure reviews are legitimate or use a simple weighting system to put more weight on people who have made multiple reviews.
Review of TripAdvisor
Booked a holiday based on TripAdvisor rating and realised 90% of the reviews were fake when we got to the hotel. Disappointed in TripAdvisor lack of ability or desire to ensure reviews are legitimate or use a simple weighting system to put more weight on people who have made multiple reviews.
Review of Vio
Reply from Vio
Dear Rikin,
Thank you for taking the time to share your feedback. It’s our mission to give all our customers a seamless booking experience, so we’re sorry to hear that didn’t happen on this occasion.
To bring you the best deals, we compare rates from all major travel suppliers. We work with real-time data that is continuously updated.
As price and availability are not secured until a booking is created, in rare cases, the price may change in the time that you are being redirected to our supplier's site, or before you reach the checkout page on Vio.com.
This is usually because the deal was booked by someone else, or the supplier has updated their prices and availability in the meantime.
Rest assured, we’ll always let you know about the final pricing before you begin the payment.
Hope this brings clarity. If there is something you want us to further check, please reach out to our customer support. This is the link: https://support.vio.com/hc/en-us/requests/new
With kind regards,
Denielle
Customer Care at Vio.com
Review of TP Toys
Reply from TP Toys
Many thanks for your review. We are pleased to hear you are happy with your purchase.
Review of Premier Property Lawyers
Just started the process. Got a fixed fee quote through coop. Coop passes me on to my home move conveyancing. They gave me the wrong quote. I clarified what the final cost would be. Then they passed me to premier property lawyers who gave me a different quote. Their quote stated it was the cost for a typical sales like mine. Within a day they have increased the charge by £75 which they said was a 'mortgage' charge. Are they trying to say a mortgage is not part of a typical purchase? I'm messaged them about this and another unnecessary charge they added to my case. They only responded to one of my queries so communication doesn't feel great.
This is a farce. Fixed fee but keeps changing. Also why have I started with coop the my home move conveyancing and ended up with premier property lawyers?
I feel I have to move to competitor as if this is how they are at the beginning of their service I'm worries how bad it will get down the line.
Reply from Premier Property Lawyers
Hi Rikin,
Thank you for bringing this to our attention. We are always disappointed when customers are not satisfied with our service and we would like to investigate this further for you. Thank you for supplying your case-reference number, this will enable us to locate your case and escalate the issues that you have raised.
Kind regards
Premier Property Lawyers
Review of My Home Move Conveyancing
Just started the process. Got a fixed fee quote through coop. Coop passes me on to my home move conveyancing. They gave me the wrong quote. I clarified what the final cost would be. Then they passed me to premier property lawyers who gave me a different quote. Their quote stated it was the cost for a typical sales like mine. Within a day they have increased the charge by £75 which they said was a 'mortgage' charge. Are they trying to say a mortgage is not part of a typical purchase? I'm messaged them about this and another unnecessary charge they added to my case. They only responded to one of my queries so communication doesn't feel great.
This is a farce. Fixed fee but keeps changing. Also why have I started with coop the my home move conveyancing and ended up with premier property lawyers?
I feel I have to move to competitor as if this is how they are at the beginning of their service I'm worries how bad it will get down the line.
Reply from My Home Move Conveyancing
Hi Rikin,
Thank you for your review, we have esculated this to Premier Property Lawyers and they will work to get this resolved.
Review of Wickes
Refund not automatically given. Bought items in Feb for click an collect. Didn't collect and realised that they still hadn't refunded me after 3 months. Called them and couldn't find my order. Filled online form. Received email saying contacting a completely different branch. I replied to email saying I'm not happy and just want my money back as it should have automatically been refunded like every other store. No response. Few days later got a call and obviously still couldn't find my order. They apologised about the bad system. Eventually gave me a refund. What a lot of hassle for a simple uncollected click and collect.
Reply from Wickes
Hi Rikin. Thank you for taking the time to leave your review! I am sorry for the inconvenience caused by this issue. I've sent you a request for more information so I can look further into this for you. Thank you again for your valuable feedback. - AC
Review of Lebara Mobile (UK)
Ajinkya and Lebara were amazing again. I lost my SIM and it had expired but they were able to help me retrieve it. Life savers!
Review of Purplebricks
Was told need to use they paid service to sell at the value I felt was more realistic from my property. They offered the free service only if I undervalued my property. Market information and communication was good but if there are conditions to it's free service then they suould make them very clear.
Reply from Purplebricks
I'm sorry to hear that there was some confusion. We'll always sell your home for free — in fact, selling for free is at the heart of what we do. We do have optional extras, like a hosted viewing service and premium listings, but you never have to use them — no matter what stage you're at in the selling process. We're really sorry if our wires got crossed, I am going to reach out for some further information to locate the file and ask a member of the team to give you a call. Apologies again, Charlotte.
Review of Lebara Mobile (UK)
Ive been with them for a few years and am happy with them. I particularly like that you can pause your monthly payment which is has been handy for me.
Review of GO Outdoors
Cheap jacket, good quality, delivered within 5 working days as stated.
Reply from GO Outdoors
Hi Rikin,
Thank you for the great feedback, we look forward to hearing from you again soon!
Review of Flooring Supplies
Free next day delivery useful. Didn't have enough stock but negotiated 2 separate deliveries.
1st one left curb side. 2nd one kindly took up stairs to front door.
Didn't need to return any item but if realised if we did then we would have to pay return costs plus they would take 25% 'restocking' fee. Not sure why you don't get 28 free return like you do with normal purchases from other shops.
Reply from Flooring Supplies
Dear Rikin
Thanks for your review. I just wanted to answer your question regarding our returns policy. We are proud to offer a free delivery threshold that is much lower than our competitors meaning the majority of our orders are shipped free of charge to our customers. To continue to offer this service we cannot unfortunately also cover the delivery charge for returns.
If an item is faulty we would, of course, cover all charges to return it back to us. I hope that clarifies for you and your flooring project goes well.
Kind regards
Melissa
Review of Toolstation
Review of SmartFoneStore
Bought brand new s7. It was cheaper than anywhere else. This was the 4th phone we bought from smartfonestore in the past 4 years. All have come as expected.
