JO

Jon

Italy

Reviews

Review of XCover.com


Rated 1 out of 5 stars

Scammers

Avoid this company. Their travel insurance policy is worthless.

I made a claim under my travel insurance because I missed a flight due to a traffic accident on the way to the airport. The claim was rejected without any consideration.

Scam company

12 August 2025
Unprompted review

Reply from XCover.com

Hi Jon,

Thank you for sharing your feedback with us.

We want to ensure that we are providing great service to all of our customers. We appreciate your feedback. It will help us to continue to make things better for our customers.

Unfortunately, we were not able to find you in our system with the information provided in this review. Please either reply to any of our emails or log in to your XCover Account. Our team can then look into your case.

We invite you to carefully check the wording in your XCover Account, which contains a complete list of your XCover Protection inclusions and exclusions.

If you remain dissatisfied with the outcome of your claim, you can follow the appeal process outlined in the wording in your XCover Account at www.xcover.com/account. 

Once again, we appreciate your feedback. 

The XCover Team

Review of Yesbus


Rated 1 out of 5 stars

Forex signal scammers - SE Academy

My review is for SE Academy forex signas.

On 25 May 2025, I paid £249 to this company for lifetime access to their forex trading signals. Over the weekend I noticed that I have been removed from their service. I have written to the company asking for the reasons why but they ignore more. These guys are scammers so avoid using them

14 July 2025
Unprompted review

Review of Photospecialist


Rated 1 out of 5 stars

Non responsive customer service

Order arrived quickly but the item they sent me seems used. Not happy when spending so much on a bag. I wrote to the company a week ago and still have not heard back. I would avoid using this company as they don't seem to care about customer service. I will take it up elsewhere.

17 May 2025
Unprompted review

Reply from Photospecialist

We’re really sorry to hear this and understand how frustrating it must be, especially when you’ve spent a lot on a bag and we should have gotten back to you sooner. We’d like to get in touch with you as soon as possible to resolve this properly. Our apologies again and thank you for your patience.

Review of MegaFX Signals | Forex Signals


Rated 1 out of 5 stars

Con artist formerly of MahadFX Mentorship

The guy running this company is called Mahad. Avoid his signals, he is not profitable and I would also put him in the bracket of a con artist.

A few years ago I paid a lifetime fee to join his discord mentorship, MahadFX Mentorship, as did thousands of others. People joined based on his youtube channel jumped on the SMC bandwagon. Despite paying a lifetime fee for his signals, the discord group has been in active for awhile.

Now I noticed that he setup a new company, Mega FX, trying to scam even more people

16 March 2025
Unprompted review

Review of The Wave


Rated 1 out of 5 stars

Avoid this place

Avoid this place. Terrible customer service. They don't answer the phone. I had s surf session booked for 7 march. Unfortunately I have a cold and it's best not to attend. I phoned 5 times to try to change with no answer. They have no idea now to run a customer focused business

7 March 2025
Unprompted review

Review of ForexVPS - The Best Trading VPS


Rated 5 out of 5 stars

Superb vps

Superb vps. Quick setup and super fast for my trading accounts. Highly recommended.

29 January 2025
Unprompted review

Reply from ForexVPS - The Best Trading VPS

Thank you for the positive review Jon! We're happy to know that both our service and the ease of use stood out for you. We appreciate your recommendation.

Review of Mr. Malt® Italy


Rated 5 out of 5 stars

Highly recommended

Highly recommended

20 May 2024

Reply from Mr. Malt® Italy

Thanks for sharing your rating with us and the community! See you soon on our website!

Gabriele
Web Assistant

Review of ePRICE


Rated 1 out of 5 stars

Awful online retailer

Ordered from this company once. Never again. Awful. Ordered on 21 January. Item never turned up. Avoid using this company

16 February 2024
Unprompted review

Review of Tuiss Tende IT


Rated 5 out of 5 stars

Highly recommended

Excellent company to buy curtains from. We love the curtains we have bought and the customer service was wonderful. We high recommend buying from Tuiss.

24 January 2023
Unprompted review

Review of Nootica


Rated 1 out of 5 stars

Terrible terrible company

Terrible terrible. They continue to not answer any of my questions. They are doing nothing to resolve problems caused by them. I really advice all not to use nootica.

i will be taking legal action to recover my money

3 January 2023
Unprompted review

Reply from Nootica

Hello there,
We are sorry to hear that you may have a problem with your product. Please note that our team does its best to respond quickly, but sometimes it can take 24-48 hours. Please let us know your order number privately so that we can verify the problem with our after-sales team.
Best regards,
The Nootica Team

Review of Nootica


Rated 1 out of 5 stars

Do not buy from Nootica

Terrible. Do not buy from Nootica.

In September 2022 I ordered a wing foil set at a cost of more than EUR 2,000. Nearly 4 months later I am still not able to use the items.

First they sent me a used foil even though I purchased a new one. It took forever for them to sort a replacement. finally the used foil was picked up and supposedly a new foil was sent. The new package arrived in late December 2022. Inside the package were two chair seats with no sign of a foil.

The company doesn't have clue with what they are doing. Avoid, avoid, avoid.

1 January 2023
Unprompted review

Reply from Nootica

Hello there,
We are sorry to hear that you may have a problem with your product. Please note that our team does its best to respond quickly, but sometimes it can take 24-48 hours. Please let us know your order number privately so that we can verify the problem with our after-sales team.
Best regards,
The Nootica Team

Review of Leroy Merlin Italia


Rated 1 out of 5 stars

Avoid Leroy Merlin

Avoid Leroy Merlin. We ordered two items, an expensive sofa, chairs and table for the garden and two sun loungers. Both arrived damaged due to the insufficient packaging for the items. And now dealing with Leroy Merlin via email/telephone for a replacement is absolutely painful.

Buy elsewhere

Follow up review- still useless customer service from Leroy Merlin. I spent eur 1,739 on the Las Vegas sofa, chairs and table set. Only the table turned up which was damaged, I want to return it. I ordered on 14 April. They are unresponsive to emails. When you call you have to wait a long time to speak to someone. Probably the worst retailer I have dealt with in 25 years of being an adult

19 April 2022
Unprompted review

Reply from Leroy Merlin Italia

Buongiorno Jon, ci scusiamo per quanto accaduto. Ti chiediamo di inoltrarci in privato il tuo numero di telefono e il numero del tuo ordine. Effettueremo un controllo e ti daremo riscontro rispetto a quanto hai segnalato. A presto. Luca - Customer Care

Review of ForexVPS - The Best Trading VPS


Rated 5 out of 5 stars

Top service

Top service and works well with my broker, Vantage markets. Recommended

19 January 2022
Unprompted review

Review of Deriv


Rated 1 out of 5 stars

Terrible customer service

I was looking forward to trading with Deriv but I have had nothing but bad experiences with their staff.

i signed up with Deriv on 2 January. I provided verification documents immediately. I still don't have a funded account on 18 January

For 1 week Deriv were difficult with my address verification. The documents from the start were in line with what was mentioned on their website. i provided 4 different documents showing my address. it wasn't good enough. The staff just don't seem to look at documents. They appear to be clueless. In the end it was accepted. So so painful.

The next problem was funding a deposit. I am resident in Italy and have a card registered at my address in Italy. Deriv won't accept it. I have provided a confirmation from my bank showing that the card is registered at my address. Deriv again checked the document but came up with an excuse for not accepting it. The excuse made no sense at all. They quoted that the card was issued in Austria. Austria is not mentioned anywhere on the confirmaiton that I provided. The staff don't care and don't pay attention. The card is registered at my address in Italy. I have used it to fund accounts with IC markets, Vantage and Naga without problems.

It is painful to deal with their live chat. they disconnect straightway. Since 2 January I have probably been on the live chat 100 times. it is like banging your head against a brick wall.

Overall opening an account with Deriv has been terrible. The worst broker I have ever had to deal with. Opening accounts with Vantage and IC markets for instance was a breeze and done with an hour. ID verified and funded with a credit card.

18 January 2022
Unprompted review

Reply from Deriv

Hi Jon,

Thank you for posting a review, and we’re sorry to hear that you are facing some issues with your account.

We appreciated your feedback given and would like to take the opportunity to inform you that our team has already reached out to you via email with more information about the above matter.

Please feel free to reach out to our customer support team via LiveChat if you need any other assistance.

Thank you again. Stay safe!

Sincerely,
Team Deriv.com

Review of Deriv


Rated 1 out of 5 stars

Reply from Deriv

Hi Jon,

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.

We appreciated your given opportunity for us to investigate your feedback further and had finally concluded that the issue has been resolved in the favour of yours.

Again, thank you for taking the time to review our business!

Sincerely,
Team Deriv.com

Review of Deriv


Rated 5 out of 5 stars

All good

Account opening process is slow but now there and looking forward to trading the synthetic indices

7 January 2022
Unprompted review

Reply from Deriv

Dear Jon,

Thank you so much for your kind words!

We really appreciate you taking the time out to write us a review and we are glad that you had a positive experience with us.

We are grateful for customers like you and hope you stick with us for years to come!

Stay safe.

Sincerely,
Team Deriv.com

Review of HSBC UK


Rated 1 out of 5 stars

Fed up with hsbc

Fed up with hsbc. Hopeless customer service. Every payment I make to an account is blocked by the fraud. Every time I make a payment I have to spend 15 minutes on the phone saying the same things over and over again. Also this morning I wake up to find my account suspended. To resolve the issue I spent an hour on hold on the telephone. Time to change banks

12 December 2021
Unprompted review

Review of HSBC


Rated 1 out of 5 stars

Fed up with hsbc

Fed up with hsbc. Hopeless customer service. Every payment I make to an account is blocked by the fraud. Every time I make a payment I have to spend 15 minutes on the phone saying the same things over and over again. Also this morning I wake up to find my account suspended. To resolve the issue I spent an hour on hold on the telephone. Time to change banks

12 December 2021
Unprompted review

Review of Mintos


Rated 1 out of 5 stars

Very poor customer service

Very poor customer service. I set up an account a week a go. Provided verification documents and still don’t have an open account. If you can’t be bothered to setup my account why on earth would I choose to invest money in your platform

10 December 2021
Unprompted review

Reply from Mintos

Hi,

Thank you for sharing your opinion. We are sorry to read that you were not satisfied with our service.

We would like to clarify this situation. Please contact us by submitting a request here: https://help.mintos.com/hc/en-us/requests/new, so that we can check your account. The verification is an automatic process, and shouldn't take longer than 10-15 minutes to complete if it's performed following the requirements.

Kind Regards,
Mintos team

Review of LeoPay