CS

Cate S.

United States

Reviews

Review of Lasta: Your Wellness Coach

Rated 5 out of 5 stars

Impressive Service

I’m very impressed by and pleased with Lisa West’s customer service for Lasta. Since Lasta handles several health platform apps, I was terribly confused & frustrated when I reached out. The response, English-as-a-first language conversations (not rote scripts) and overall empathy have been stellar. Regardless of how I use the exercise program, I’d definitely work with Lasta again.

14 January 2026

Reply from Lasta: Your Wellness Coach

Thank you so much for your kind words! We’re thrilled Lisa could turn your confusion into clarity with genuine, thoughtful support 😊. We look forward to helping you crush your goals again soon! 💚💪

Review of Bioma.Health

Rated 1 out of 5 stars

Didn’t Work

It didn’t make any difference in my GI function, nor my weight.

1 December 2025
Unprompted review

Reply from Bioma.Health

Hi Cate,

Thank you for sharing your experience — we’re sorry to hear that Bioma didn’t bring the results you were hoping for. We understand how frustrating it can be when there’s no noticeable change, especially after giving a product a fair try. Everyone’s body responds differently, and we truly appreciate you taking the time to leave honest feedback.

We’d be happy to look into your case and see how we can assist you further. Please feel free to reach out to our support team at [email protected], and they’ll be glad to help. 🌿

Best regards,
Bioma Team

Review of BloomChic

Rated 4 out of 5 stars

BloomChic is Run by Real People

Kept in touch with me throughout the lengthy delays in my first order as the company moved from overseas back to USA and gave me a small refund. That first dress was exactly as I’d hoped. My second purchase was a dismal failure and I returned it. Return cost me 30% of the dress’ price! I’m now very hesitant to order.

17 November 2025

Reply from BloomChic

Dear Cate,

We sincerely apologize that your second purchase did not meet your expectations and that our return policy caused you inconvenience.

We have updated our return policy in 2024 to no longer offer free returns. This was a difficult decision made after careful consideration of various operational costs and the costs of handling returns. We are sorry for any disappointment caused. Please know that we will continuously optimize our return policy and return process to serve our customers better.

We have also sent you an email to further address your concerns. Please check your inbox and junk/spam folders.

If you have any further questions or need additional assistance, please feel free to contact us at [email protected].

Team BloomChic