RL

Robert Leonard

United Kingdom

Reviews

Review of Monta

Review of Cotswoldcameras


Rated 5 out of 5 stars

Great Service, Great Prices, Don't Worry!

Initially I was apprehensive of buying through this company as the cameras are clearly grey imports. However, the reality is that I received a brand new camera exactly as described, but at a saving of 33% compared to UK retailers. There is a 10 day delay as the camera came from Hong Kong. They use DPD for delivery and you can track the item all the way. I would use them again and recommend to others.

12 January 2026
Unprompted review

Review of Doordeals


Rated 2 out of 5 stars

The door warped at the start of its…

The door warped at the start of its first winter. Painted and fitted as specified, have to assume the quality is poor. Trying to arrange a refund, slow but seems to be making progress.
Update - as expected they are trying to refuse my claim for refund on the basis that the paints used didn't follow their advice to the letter. They ignore the fact that these products are recommended for use on exterior doors and are modern solutions to replace old oil based paints.
I recommend you buy elsewhere.

4 February 2021
Unprompted review

Review of easyJet


Rated 1 out of 5 stars

Easyjet dumped my friends and I

Easyjet dumped my friends and I whilst on holiday in Italy by cancelling our return flight with three days notice; they just refunded the money and left us to it. The real pain begins when you get back and try to claim your resulting expenses off their customer services team. The web form, once you find it, is an unhelpful painful experience and at the end promises you confirmation within 24 hours. No chance, after 8 weeks I got a message to say my receipts weren't quite right, but with no guidance on how to send replacements. I try their web chat service and get told to just reply to the email and attach the receipts. 4 weeks later another email; 'sorry you didn't reply to our previous email so we've shut your claim down. PS don't reply to this email'. So now 3 months after incurring over £2,000 of expenses my friends and I are back at stage one and resubmitting the whole claim form once again. It's no use phoning them, the claim line option just says we don't talk to customers with expenses claims. At times I just wonder if this a damage limitation exercise by Easyjet, on the basis a certain percentage of customers will give up in the face of such appalling service, this saving Easyjet a few quid. Pity they don't value the effect on their reputation; especially when it took BA 10 days to pay out to other friends caught in the same situation. Bear in mind that Easyjet may seem cheap, but when it goes wrong they are the worst! Never again!
As an update to this, we are now 4 months down the line from submitting our initial claim. So far we have got 75% of our claim back, after 4 iterations of the easyjet customer service site. Just submitted our fifth attempt to get our hotel rooms paid; all receipts in the format required by easyjet. This really is a desperately poor service easyjet and it really doesn't make me want to fly with you again.
Second update, we are now at 5 months since the flight cancellation; Easyjet has now approved all our expenses but are delaying making the payments. Maybe a small claims court would be a quicker approach!

6 August 2018
Unprompted review