United Kingdom
Review of Toolstation
Staff are amazingly helpful helping find what I need and returns are so easy of the part is wrong
Reply from Toolstation
We appreciate your five-star rating! We're so pleased to hear that our service and staff exceeded your expectations. Kind regards, Alysha
Review of Yodel by InPost
Review of Direct Ferries
Amazing and very helpful when I needed to change my ferry time
Review of Blackcircles.com
Black circles were great! But the man at the garage wasn’t as helpful! Told me I hadn’t paid for aligning which I had and then found I was telling the truth!
Review of The Fragrance Shop
Review of Furniture123
Reply from Furniture123
Hello,
Thank you for your positive feedback! We're thrilled to hear that you are happy with the stools you purchased from us and that you found the delivery updates helpful.
If you're ever in need of more furniture or home essentials, feel free to check out our range at Better Bathrooms for more great finds!
Happy shopping!
Lee
Review of Wild
Amazing deodorant with great smells! And fast delivery
Reply from Wild
Hello Kelly,
Thanks for your lovely review! 🌸
We're so pleased that you’re enjoying our quality, great-smelling Wild deodorant and that your delivery was speedy too – just what we love to hear!
Your feedback has made our day.
Wild Regards,
The Wild Team
Review of Trailberg
I originally left a bad review, as I hadn't had a response however since it has been proven to me a response was sent, and I have got to say the customer service I have received has been 20/10! un real! I cant fault the customer service team! not only have they refunded me with a gift card for stuff I bought in September ( was trying to be organised for xmas and was way to early!) they have done it with no arguments! so I will buy from Trailsberg again and again! shame Montirex don't have your customer service skills! im stuck with there outfits that don't fit! no help at all
Reply from Trailberg
Good morning Kelly,
I’ve taken a look into this for you and can confirm that we reached out to you on 31st December. Please see the email that was sent below.
Email sent on 31/12/2025
Good morning Kelly,
We do extend our returns policy slightly over the Christmas period; however, as these items were purchased in September, we are only able to offer an exchange.
You may return the items manually to our warehouse using the address below. If you choose this option, please include a note with your full name, order number, the items you are returning, and the items you would like to exchange them for.
Trailberg
Unit B4 (5&6) Broadlands
Heywood Distribution Park
Heywood
OL10 2TS
We are sorry for any inconvenience caused and hope you have a lovely day.
Kind regards.
Review of Montirex
Montirex is great and all my son wears! But sadly I ordered him lots of new stuff for Xmas in September, stuff I had ordered before just different colours and the sizing was off. I’m now stuck with them as Montirex say it’s outside their 30 days returns, but for a £600 order, and a regular customer I would like to think maybe exchanges or credit notes could have been issued! All in original packaging ect. I just ordered in advance to be organised, and as I said he already has the tracksuits in other colours so sizing shouldn’t have been different
Reply from Montirex
Hello Kelly,
Thank you for taking the time to share your experience.
We’re really sorry to hear the sizing didn't meet your expectations on your recent order and completely understand how disappointing this must be, especially after planning ahead.
While our returns policy is limited to 30 days, we do appreciate the context you’ve shared and understand your frustration given that the items were purchased in advance, remain in original packaging, and were repeat styles in different colours.
Your feedback is important to us and will be passed on to the relevant team for review.
We truly value your continued support and regret that this experience hasn’t met the standard you expect from us.
Thank you again for bringing this to our attention.
The Montirex Team.
Review of London Lash
Reply from London Lash
Hi Kelly,
Thank you so much for your amazing 5-star review! 💖 We’re thrilled to hear that you found ordering easy and enjoyed the smooth delivery experience — 10/10 sounds perfect! ✨
LLP X
Review of White Stores - The Outdoor Living Store
Reply from White Stores - The Outdoor Living Store
We're happy to hear that the delivery went well and was nicely packaged. Thank you for your positive feedback; we appreciate it!
Review of REHAB.
Easy to order! Skin milk is amazing! Only thing is nothing I ordered was for my hair! It was all for skin! Maybe I should read the descriptions better next time.
Reply from REHAB.
We are pleased that you have had success with the products purchased - thank you so much for shopping with us Kelly!
Review of Evri
Reply from Evri
Thank you for sharing your feedback on your positive experience, we really appreciate it!
Review of Parcelhero.com
Very happy with the experience, Original driver turned up and said he don’t have room for our collection even though they were booked in ect, and it was early in the the morning, he said he would come back after lunch? I thought there was going to be a problem, but he stuck to his word and all went smoothly
Reply from Parcelhero.com
Hi Kelly,
We're happy to see you had a 5* star experience with ParcelHero®. Thank you for being our customer and taking time to rate us.
Thank you
Jane
The ParcelHero® Team
Review of DPD UK
Amazing drivers! One of our drivers goes above and beyond to make sure are parcels are safe ect!
Review of Joybuy
Was worried about this company as items were cheap, but was amazing fast delivery, constant notifications with info and updates! Very happy
Review of InPost UK
In post is amazing! Ans so easy to use! One branch near me the scanner is rubbish so I don’t use that locker set, but another one round the corner the scanner is better so it’s quick easy and 24/7!
Reply from InPost UK
Thank you, Kelly, for your feedback! We're delighted you find InPost easy to use. We're working on improving scanner quality at all locations. If you have any further concerns, feel free to reach out to [email protected].
Review of MattressOnline.co.uk
Eveything was smooth and easy from ordering to delivery day ect! Would deffo order again
Review of loragal.com
The dress took a while to arrive, then it’s arrived and looks nothing like the pictures at all! The colours are even off, they are not the same colours as the pictures. Then they make you pay to send items back! Never order from here again
Reply from loragal.com
Hello Kelly,
Please accept our apologies for the disappointing product and service experience.
Our standard 30-day return policy (excludes clearance/final sale items).To start the process, please email us your order information.We will verify and resolve your case promptly .
We are looking forward to your reply and are committed to resolving this matter for you as quickly as possible.
Loragal Trustpilot Team
[email protected]
Review of DPD UK
Our driver is amazing! Friendly and helpful! We’re lucky to have him! And always on time
