Really disappointed. They frame themselves as being trustworthy, but their warm up system is pretty bad and they're running around in circles with customer support offering a solution, and then backtracking on that 4 days later while we are unable to send emails. Do not recommend
Waardeloos bed frame. Slappe kwaliteit, is al na 3 maanden kapot. Natuurlijk wel net na de 100 dagen.
22 August 2025
Unprompted review
Reply from Emma Sleep NL
Hoi Ollie,
Dank je wel voor je bericht. Wat ontzettend vervelend om te horen dat je bedframe al zo snel kapot is gegaan 😞. Dat is natuurlijk niet de kwaliteit die je van Emma mag verwachten, en we willen dit graag netjes met je oplossen.
Ook al is de 100-nachten proefperiode inmiddels voorbij, staan we nog steeds achter onze producten en laten we je niet zomaar zitten. We helpen je graag verder om tot een passende oplossing te komen.
Neem alsjeblieft contact met ons op met onze klantenservice, zodat we samen kunnen kijken wat we voor je kunnen doen 💙
Truly hate it with a passion. There's a reason bank's are stuffy and log I guess, at least they always work as expected. Bunq is buggy as hell, which is fine for a random website, but these are my companies' finances we're talking about.
Have had the displeasure of using them for a year now, hopefully we take the leap to leave them soon.
30 April 2025
Unprompted review
Reply from bunq
Hey Ollie! It's our priority to provide a hassle-free experience and and we're always disappointed to hear when we fall short.
We'd love to know how we can improve your experience. Got any suggestions or ideas for improvement? Please share your thoughts at together.bunq.com/t/ideas 💡
If there's a specific incident you'd like us to look into, please don't hesitate to reach out via [email protected] 📩 Your feedback is invaluable in helping us enhance our services.