Cost me weeks + a client relationship
I’m a GTM consultant. I set up a small campaign (~500 prospects) and invested weeks warming 5 domains / 15 inboxes. Then Instantly stopped working.
Support is email-only (no chat, no phone) and responses came about every 6 hours. Their explanation was basically “Google changed something” and my warmed inboxes were “gone.” The make-good was $45 off my next bill after I threatened to cancel.
I’m close to $1,000 in over ~5 months between subscription + domains — and now I have an upset client and a dead campaign.
If you’re considering Instantly, I’d strongly recommend choosing a tool with reliable performance and real support.
1/15/2026 — Dan
15 January 2026
Unprompted review