Won't honor warranty
Bought an AC unit from them, unit stopped working, contacted customer service before the one year warranty was over, followed all instructions. They took so long to reply my warranty expired and now they won't honor it.
6 May 2025
Unprompted review
Reply from TURBRO
Hi Jonny,
Thank you for reaching out. We are sorry to hear about your experience with the AC unit and the warranty process. As we're unable to locate your order in our system based on the order information you provided, please provide us with more information about your order details. We will do our best to assist you.
Thank you for your patience, and we sincerely ask for your understanding.
Best regards,
TURBRO