Omar Khan

U.A.E.

Reviews

Review of Mashreq

Rated 1 out of 5 stars

They are looters

They are looters, promote with half details & then keep on charging. Even after request they just deny.. international transfer they will charge you, other ATM withdrawal they will charge you, not maintaining minimum balance they will charge you. I don’t understand people who starts business instead of being a support they just wants to loot you. I will soon change my bank.

2 November 2025
Unprompted review

Reply from Mashreq

Hello Omar,
We apologize for the inconvenience caused. For further assistance, please connect with our 24/7 Support team via the Mashreq App’s Chatbot. Alternatively, you may reach out through our Mashreq Online Contact Us page under Mobile and Online Banking: https://www.mashreq.com/en/uae/customer-care/complaints/.
Regards,
Mashreq

Review of Studio Underd0g

Rated 4 out of 5 stars

Constructive Feedback on Product Experience & Watch Seller Support

I truly appreciate the detailing and quality of your products. However, I was a bit disappointed that instead of encouraging repeat purchases, the response I received was a direct 'No.' In addition, for the watch seller, there seems to be limited cooperation in terms of ordering, better pricing, and faster delivery. As a suggestion, it might be helpful to introduce a dedicated section for watch sellers to improve the overall experience.

18 September 2025

Reply from Studio Underd0g

Hi Omar,

Thank you so much for your feedback and for appreciating the quality and attention to detail in our watches. We wanted to clarify that we currently operate as a direct-to-consumer brand, so we currently don’t offer special pricing or shipping for watch sellers. We really value your suggestions and will keep them in mind as we continue to grow.

Best,
The Studio Underd0g Team

Review of Farfetch

Rated 4 out of 5 stars

Fast process & delivery with good…

Fast process & delivery with good packaging. I only felt a bit, I have ordered the luxury brand and you should also include the company bag as well with the products. Also, my profile hasn't been upgraded to Silver yet. Please look into the matter & do the needful.

5 December 2023
Unprompted review

Reply from Farfetch

Hi Omar,

Thank you so much for taking the time to share your amazing feedback. It means a lot to us that you had a positive experience and we hope you continue to choose FARFETCH as your luxury fashion destination.

In regards to your Access level, please do feel free to refer to the terms & conditions available on your Access dashboard and contact our Customer Support team in case you still have any doubts regarding tier upgrades.

If there is anything else we can help you with, please send us an email with the subject “Trustpilot Review: Order VD4HTM” to customerservice@farfetch.com. We'll be glad to help you!

FARFETCH