Zoe Ainsworth

Australia

Reviews

Review of Expedia


Rated 1 out of 5 stars

Expedia, your VRBO site is a SCAM

Expedia you should be ashamed to own VRBO. They are nothing but a scam and you are not protecting your customers who are losing money.
We spent over GBP900 booking a flat in London through VRBO, which the owner promptly cancelled. No refund has been forthcoming as yet - despite many phone calls and emails. Stop scamming people.

1 July 2025
Unprompted review

Review of Vrbo


Rated 1 out of 5 stars

SCAM

If I could, I would give this no stars - I feel that it is a scam company. Expedia should be ashamed to own and be associated with this company. We booked for 4 days in London, VRBO took over GBP900. The owner messaged through VRBO and cancelled the booking within 24 hours. He said he was sorry he couldn't have anyone to stay at this time, even though we had been able to book those dates through the website. No refund forthcoming despite desperate efforts to talk to both VRBO and the owner. VRBO says it's up to the owner to refund, owner says it is the fault of VRBO. Don't book through these scammers.

1 July 2025
Unprompted review