Reply from Boux Avenue Limited
Good Afternoon Darcie.
I hope you are well today.
Thank you for taking the time to share your experience with us here at Boux Avenue.
We are very sorry to hear that your order has not been shipped and that you have not received a response to your previous emails.
I can completely understand how frustrating and disappointing this must be and we apologise for the inconvenience caused.
Please reach out to our Customer Care team on 0333 0383 438, where a member of the team will be happy to look into this matter for you as a priority.
We hope our Customer Care team can put this right for you as quickly as possible and provide you with an update.
Have a good day!
Sara - Customer Relations Executive
Boux Avenue