I needed to exchange my item for a larger size. After initiating the exchange, I got immediate response with options! And I got immediate help with the exchange when I made an error in judgement. N... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I love wearing them! I feel confident! I actually wore them today on purpose because I'm going somewhere where my X will be present. Does THAT tell you anything? Also, working with customer service... Zobacz więcej
I ordered the leggings. They were not what I expected and tried to return. Apparently the button I pushed was for “exchange” not return even though I have an email indicating my return was cancelled.... Zobacz więcej
Reakcja na opinię
I reached out regarding an issue I had with the leggings I ordered. I received a response to my email the next day. Ms. Marie Roth worked quickly to assist me. I would give her 10 stars if I could...... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Doletics focuses on functional apparel designed to support health and well-being. Our range includes activewear and compression garments that promote mobility, support muscles and joints, and aid recovery.
Dane kontaktowe
Stany Zjednoczone
- support@doletics.com
- doletics.com
4,5
Doskonała
102 recenzji
Odpowiada na 85% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Timely and helpful response from Marie…
Timely and helpful response from Marie Roth in Customer Service.
9 lutego 2026
Opinia niezależna
These Bras Are Not What I Was Hoping For
Ordered 3 Doletics bras with high hopes which were deflated as soon as I wore them. I ordered the size I needed and they do not do give any posture correction and hardly give support. Maybe because I am a 38 D and they are not made for “larger breasted women?”
The band rolls up and my breasts are pressed together like a uni-boob! Not at all what I was hoping for, sadly.
23 stycznia 2026
Opinia niezależna
Odpowiedź od Doletics
Hi T.T.,
thank you for taking the time to share your honest feedback. Fit and support can vary depending on individual body shape and cup size, and we understand how important this is for overall comfort and wear.
We place great importance on excellent quality, careful material selection, and thoughtful design. That said, we know that no single fit works perfectly for everyone — especially across different sizes — and we’re sorry to hear that this wasn’t the experience you were hoping for.
Please reach out via our official support page:
👉 support.doletics.com
Kindly ask for Marie and mention your Trustpilot review so we can review your case together and explore the available options.
Thank you for bringing this to our attention.
Kind regards,
Doletics Customer Support Team
BEWARE!
BEWARE! Shady return policy. They tell you that you would be responsible for return costs. What they don’t tell you is the cost would be $40 back to Germany?
My original package came from China, huh.
6 lutego 2026
Opinia niezależna
Odpowiedź od Doletics
Hi Michael,
thank you for taking the time to share your feedback.
We’d like to clarify that our return policy states that customers are responsible for return shipping costs. These costs are set by the shipping carrier and can vary depending on location and service chosen — they are not determined by us.
At the moment, we’re unfortunately unable to locate an order under the name provided in this review. To ensure we’re addressing the correct order and can assist you properly, we kindly ask you to contact us directly.
Please reach out via our official support page:
👉 support.doletics.com
Kindly ask for Marie and mention your Trustpilot review so we can quickly locate your order and follow this up right away.
We’ll investigate this immediately and keep you informed about the next steps. Thank you for bringing this to our attention.
Best regards,
Doletics Customer Support Team
Doletics cares about their customers by providing the best experience possible in every area of transaction.
I needed to exchange my item for a larger size. After initiating the exchange, I got immediate response with options! And I got immediate help with the exchange when I made an error in judgement. Never felt anything but support and care for me as a customer. The return policy was the best I’ve run into. And, the company’s return representative deserves praise for her professionalism.
3 lutego 2026
Opinia niezależna
My experience and opinion is varied
My experience and opinion is varied. I bought 2 pairs. They were definitely not what I was expecting. They don’t look like they should be worn in public unless under something. Not very eye pleasing and they were too big for compression. I contacted Doletics. I was offered several options. Keep and they’ll send me 2 smaller, return them at my expense and a third option i can not remember. Problem came when dealing with Marie as I initially didn’t hear from them I filed a dispute at PayPal but didn’t escalate to them. I was hoping to resolve. Marie was a bit condescending and repeatedly said the same things over and over as if it changed anything. She wanted me to cancel my complaint at PayPal before shipping. I knew if I did this, I wouldn’t be able to reopen it if Doletics didn’t follow through on their offer.
. After going round and round, I escalated my complaint to PayPal. Marie and I went round and round. Finally, I caved and cancelled my complaint with the hope that they’d follow through.
I finally received my smaller pair. They are still ugly and nothing special to spend my money on given I’d be embarrassed to wear in public.
Additionally, Marie told me $40 to return ship them not $3.50 as someone else stated.
With all this, I’m giving them 3 stars. I don’t recommend the product and felt blackmailed into keeping them, however, despite Marie being condescending, she followed through on her promise.
14 stycznia 2026
Opinia niezależna
Odpowiedź od Doletics
Hi MBe,
Thank you for sharing your detailed feedback. We’re sorry to hear that the product didn’t meet your expectations in terms of appearance and compression, and that the overall experience felt frustrating.
We understand your concerns regarding the PayPal process. In such cases, certain solutions are technically limited while a dispute is open, which is why closing it was requested. That said, we’re sorry if our communication, especially from Marie, came across as repetitive or condescending. This was not our intention.
Regarding return shipping costs, these can vary depending on location and carrier, which may explain the difference you mentioned.
We do appreciate you acknowledging that we followed through on our promise and delivered the replacement as agreed. Your feedback is taken seriously and will help us improve going forward.
Kind regards,
Doletics Customer Support Team
Very quick response
Very quick response, answered every question I had, always courteous, very nice women I corresponded with and she resolved my exchange of merchandise with no problem. I was very satisfied!
30 stycznia 2026
Opinia niezależna
I ordered the leggings
I ordered the leggings. They were not what I expected and tried to return. Apparently the button I pushed was for “exchange” not return even though I have an email indicating my return was cancelled. No mention of exchange until I received notice of my exchange shipping. I communicated with “Marie” in customer support many many times. I explained I thought I was returning and paying the 3.50 shipping. She kept blaming me over and over again saying I pressed the wrong button. Buyer be ware Doletics does not care about customer satisfaction.
21 stycznia 2026
Opinia niezależna
Odpowiedź od Doletics
Hello Sue,
Thank you for your feedback. We understand that this situation was frustrating. However, we’d like to clarify that our return portal clearly and explicitly requires customers to select either “Return” or “Exchange” before submitting a request. These are two separate options that must be chosen manually, and the system proceeds strictly based on that selection.
In this case, “Exchange” was selected, which automatically triggered a replacement shipment. The confirmation emails and status updates reflected this selection accordingly. At no point does the system default to an exchange without an explicit choice.
Our support team explained this to ensure transparency, not to place blame. Customer satisfaction is important to us, and we always aim to handle requests fairly and based on the options selected in our clearly labeled return process.
If you would like us to review this case again, please contact us via our official contact page: 👉 support.doletics.com
Kindly ask for Marie and mention your Trustpilot review, so we can identify the case correctly and follow this up right away.
We’ll investigate this immediately and keep you informed about the next steps.
Kind regards,
Doletics Customer Support Team
A++ customer service
A++ customer service! I requested an exchange for a smaller size. They honored this immediately!
29 stycznia 2026
Opinia niezależna
Comes from China.
I ordered on January 7, and it is still not here. Tracking comes from China. It's not worth it in my opinion. Here is what their site says: Our current processing time is 1-2 business days.
For standard shipping, the delivery times are as follows:
USA: 3-7 days
29 stycznia 2026
Opinia niezależna
Odpowiedź od Doletics
Hi Eva,
We’re truly sorry that your order hasn’t arrived yet. We understand how disappointing delays like this can be and apologize for the inconvenience caused.
When a delivery takes longer than expected, delays can occasionally occur during transit. We will contact the shipping carrier to review the current status of your shipment and determine where the delay may have occurred.
Please contact us via our official contact page:
👉 support.doletics.com
Kindly ask for Marie and mention your Trustpilot review so we can quickly locate your order and follow this up right away.
We’ll investigate this immediately and keep you informed about the next steps.
Thank you for bringing this to our attention.
Kind regards,
Doletics Customer Support Team
Exceptional Customer Service
I reached out regarding an issue I had with the leggings I ordered. I received a response to my email the next day. Ms. Marie Roth worked quickly to assist me. I would give her 10 stars if I could...She worked so quickly, that I almost forgot I sent the email due to daily life. I'm looking forward to wearing this product. If the leggings are anything like their customer service, they will have me fore life. Thanks again Ms. Roth for your exceptional customer service..
23 stycznia 2026
Opinia niezależna
Odpowiedź od Doletics
Hello Frederick,
Thank you for your message. We’re sorry to hear that your parcel has not arrived yet.
We’ve already requested further information, as we were unable to locate an order under the name provided. To move forward, we kindly ask you to please double-check whether the order was placed with us and, if so, confirm the name and email address used at checkout.
Please contact us via our official contact page:
👉 support.doletics.com
Once we have these details, we’ll be able to review this properly and assist you further.
Kind regards,
Doletics Customer Support Team
Comfy leggings
Comfy leggings, plus my order exchange was very simple, and they made sure I was a happy customer.
25 stycznia 2026
Opinia niezależna
Compression workout pants
Received my compression pants in a timely manner. They are very comfortable and you can move well in them. They were also true to size.
19 stycznia 2026
Opinia niezależna
Great buy,
Everything from ordering to delivery went perfectly well, I love the fit and and very comfortable, great buy and an excellent price.
17 stycznia 2026
Opinia niezależna
I love the exercise pants
I love the exercise pants. I ordered 2 pairs both very comfortable and already got s compliment on them! Cant wait to purchase more colors!
24 stycznia 2026
Opinia niezależna
I have not received my package
I have not received my package. Why is it taking so long? This is unacceptable!
24 stycznia 2026
Opinia niezależna
Odpowiedź od Doletics
Hello Wanda,
We’re very sorry that you haven’t received your package yet — we completely understand how frustrating this delay must be, and we apologize for the inconvenience.
If your order is taking longer than expected, it’s possible that something went wrong during transit. We will reach out to the shipping carrier immediately to investigate the status of your shipment and clarify what caused the delay.
Please contact us via our official contact page:
👉 support.doletics.com
Kindly ask for Marie and mention your Trustpilot review so we can quickly locate your order and follow this up right away.
We’ll investigate this right away and keep you informed about the next steps.
Thanks for letting us know.
Kind regards,
Doletics Customer Support Team
They feel very comfortable on and my…
They feel very comfortable on and my only supposed to wear them for 1 hour a day or can I wear them all day long?
24 stycznia 2026
Opinia niezależna
I love these leggings cute and very…
I love these leggings cute and very comfortable.
19 stycznia 2026
Opinia niezależna
Excellent customer service!
23 stycznia 2026
Opinia niezależna
Arrived on time with no problems
Arrived on time with no problems. Problems is as described or better. Feels really good to wear.
19 stycznia 2026
Opinia niezależna
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