
Odpowiedź od Helveti watches
Hi,
Based on your review, both I and my colleague attempted to contact you (he eventually succeeded). The strap from your order has a delivery time of six weeks, so unfortunately, it cannot be dispatched until it arrives from our distributor. This information was communicated to you in two individual steps during the ordering process (in the product details and later in the cart), and unfortunately, we are unable to speed up the delivery. We would be happy to offer you an alternative that can be shipped immediately, as mentioned in one of our emails.
In-stock items are otherwise dispatched the same day, with delivery across Europe typically within two working days. We would greatly appreciate it if you would reconsider your review, your order will be shipped to you as quickly as possible.
Thank you.
Jakub - Helveti.cz







