Great service. I've been using Bright!Tax for 9 years now and can't imagine going anywhere else. The team are incredibly responsive and realty understand your needs. Great experience.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Brighttax was able to clean up a multiyear snarl of mistakes from other tax firms that had compounded across 1 US and 2 european companies as well as personal taxes. Their client portal software is a... Se mer
Företaget har svarat
Our Bright!Tax preparer is responsive, knowledgeable and confident. He makes us feel like we are in expert hands and we hope he continues to work for Bright!Tax so we can continue working with him wel... Se mer
Företaget har svarat
Omdirigerad
I’ve used Bright!Tax for my annual US tax return filing for two years now. I will happily return next year. At a much more affordable price than my previous CPAs, their kind, professional service and... Se mer
Företagsinformation
Om Bright!Tax
Skrivet av företaget
At Bright!Tax, we focus exclusively on US expat tax – it's all we do.
Our team works one-on-one with you to address your unique needs. So whether you're filing, amending, or catching up on taxes, you're able to connect with a CPA (on day one!) to ask questions & outline a plan that will guarantee your best filing outcomes.
Bright!Tax is loved by Americans living in every country worldwide. Why? We're expats ourselves, so our expertise goes beyond taxes - it's personal. We intimately understand the complications, complexities, and confusion of the US tax system while living abroad. It's become our mission to leave you feeling confident and stress-free, year-over-year.
Don't just survive tax season - thrive. Receive your maximum possible refund, or we'll make up the difference, guaranteed.
Our team works one-on-one with you to address your unique needs. So whether you're filing, amending, or catching up on taxes, you're able to connect with a CPA (on day one!) to ask questions & outline a plan that will guarantee your best filing outcomes.
Bright!Tax is loved by Americans living in every country worldwide. Why? We're expats ourselves, so our expertise goes beyond taxes - it's personal. We intimately understand the complications, complexities, and confusion of the US tax system while living abroad. It's become our mission to leave you feeling confident and stress-free, year-over-year.
Don't just survive tax season - thrive. Receive your maximum possible refund, or we'll make up the difference, guaranteed.
Kontaktuppgifter
5th Avenue 244, 10001, New York, USA
- [email protected]
- brighttax.com
4,6
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Great service
Great service. I've been using Bright!Tax for 9 years now and can't imagine going anywhere else.
The team are incredibly responsive and realty understand your needs. Great experience.
2 februari 2026
Omdöme utan inbjudan
My third year with Bright!Tax
My third year with Bright!Tax. Usually has gone very well and when there has been a hitch, management was all over it. Excellent!
7 februari 2026
Omdöme utan inbjudan
Svar från Bright!Tax
Thank you, George, for your continued trust! We’re glad our team keeps things running smoothly for you. We look forward to our next project together!
Svar från Bright!Tax
Thank you so much for the kind words, Maria! We are thrilled to hear you found our team knowledgeable and helpful. This is what we strive for every day!
Zola at Brite Tax is phenomenal
Zola at Brite Tax is phenomenal. She always takes the time to explain things, and is just so kind.
3 april 2025
Omdöme utan inbjudan
Svar från Bright!Tax
We agree, Russell! Thank you for the kind words. Zola is one of our wonderful Client Success Managers, and we’re so glad you felt supported. Zola certainly brings our firm value 'Be Extremely Kind' to life!
Clear, patient, and knowledgable international tax prep
Brighttax was able to clean up a multiyear snarl of mistakes from other tax firms that had compounded across 1 US and 2 european companies as well as personal taxes. Their client portal software is a bit outdated, but their skills and professionalism are solid. Highly recommended for US expat taxes.
31 oktober 2025
Omdöme utan inbjudan
Svar från Bright!Tax
We’re so glad we could untangle those complex tax issues for you, Lawrence! Thank you for your recommendation and your honest feedback regarding our portal. We’ve just rolled out an upgraded version to ensure our digital experience matches the high service standards you experienced with our team. We look forward to you experiencing the new interface during our next project together!
Our Bright!Tax preparer is responsive
Our Bright!Tax preparer is responsive, knowledgeable and confident. He makes us feel like we are in expert hands and we hope he continues to work for Bright!Tax so we can continue working with him well into the future.
17 december 2025
Omdöme utan inbjudan
Svar från Bright!Tax
Thank you Amy for your kind feedback. We’re glad to hear you felt well supported and confident throughout the process. Our team takes pride in being responsive, knowledgeable, and reliable, and we look forward to continuing to support you in the years ahead!
Rescued from a Nightmare!
I am a 67yr old American man that has been living in Sweden for almost 40 years. In Sweden, I just look over my declaration for the current year, as all relevant information from employers and banks, as well as any applicable tax deductions is always automatically sent into the Swedish Tax Agency, in advance. All that is required of me, is my digital signature. It is a completely free service. Dealing with the IRS is above most people's capacity to navigate, to properly declare one's taxes. From Bright Tax, I was sent a 47 page documentation to approve. It's like the differencee between your best dream ever or your worst nightmare. Relying on Bright Tax, is like having a kind, helpul and fully competent person wake you up from the nightmare and say, "It's OK, it's OK, we'll fix all of this!". Now, the service is not "free" like in Sweden, but it is certainly, under the circumstances, worth every penny! I am very satisfied, even impressed, with the expedient and professional help provided. A job well done and with a smile! Thank you kindly!
11 december 2025
Omdöme utan inbjudan
Svar från Bright!Tax
Thank you John for sharing this, and for trusting our team with something that can feel so overwhelming. We’re glad we could turn a stressful situation into a smoother, more reassuring experience and help you feel supported every step of the way. It means a lot to hear that we were able to make a real difference. We’re always here when you need us!
Decline in service
Was great working with them previously. They've seemed to have lost a lot of staff. Harder to get a response and was even concerned they'd miss filing deadlines. I don't see myself using their service again next year.
1 oktober 2025
Omdöme utan inbjudan
Svar från Bright!Tax
Thank you for sharing your feedback, Bessie. We understand the importance of timely communication and predictable turnaround times. As a result, this quarter we’ve made changes to how we schedule and scope client work, including reserving preparation windows in advance, so we can better manage capacity and deliver more consistent timelines. While we’re sorry this year didn’t meet your expectations, we appreciate the time you worked with us and wish you the very best going forward
Increasing prices, but decreasing quality of services
I used BrightTax last year for my tax filings and was very happy with the friendly, prompt, and pretty good service. A few small errors in my tax forms were rapidly fixed and their response time was lightning fast. However, this year it appears there have been loads of staffing and procedural changes that have, in my opinion/experience, decreased the quality of their services while increasing their prices. I therefore no longer trust that BrightTax will be able to offer the same quality of services I am used to, and am no longer willing to pay their rather high fees.
1 december 2025
Omdöme utan inbjudan
Svar från Bright!Tax
Ruth, thank you for taking the time to share your thoughts. We understand how disappointing it can feel when your experience doesn’t align with what you’ve come to expect, especially after a positive first year. Bright!Tax remains fully committed to delivering the same high standard of expertise, accuracy, and attentive support that expats rely on, and your feedback is important to us in that pursuit.
While we can’t speak to the specifics of your situation here, we want to reassure you that any updates to our processes or team are always made with the goal of strengthening — not diminishing — the client experience. We’d truly appreciate the chance to reconnect, understand what felt different this year, and see how we can make this right for you.
Please reach out to us at [email protected] or directly to your Client Success Manager. We’d welcome the opportunity to restore your confidence in us.
I was with this company for 4 years…
I was with this company for 4 years until they gave out personal information out to my estranged ex wife who at that time that they gave out the information my ex had kidnapped the kids the personal assistant Zola Adegboyega told my ex that i was not filing our taxes together my ex was never on my bright tax account and that information should not have been giving out and when i rasied the issue the company did not make things right it was blessing in disguise because I found out with my new CPA they were overcharging me for forms I did not need
30 december 2024
Omdöme utan inbjudan
Svar från Bright!Tax
Julian, thank you for taking the time to share your perspective. We understand how upsetting this situation feels, especially given the personal circumstances you described, and we take concerns about privacy and professionalism with the utmost seriousness.
Bright!Tax follows strict confidentiality protocols, and while we cannot discuss any individual account details here, we can clarify that our team does not disclose clients’ sensitive tax information to unauthorized parties. We are committed to ensuring every client receives accurate guidance, appropriate pricing, and the highest level of care.
We welcome the opportunity to speak with you directly so we can specifically address any remaining concerns. Please reach out to us at [email protected] or contact your former Client Success Manager.
I am really unhappy with the Bright Tax…
I am really unhappy with the Bright Tax service this year. I have been a customer for 9 years and have always had a great experience. This year I have had no messages from my CPA, poor and evasive communication about e-filing deadlines resulting in needing to mail my return in, and an astronomical price increase. The service I’ve received is frankly not worth the nearly $1,000 I’ll pay for the service. I was also quoted for a service I did not need, then told “just accept the quote to get started and we will remove it later if you don’t need it.” I have always liked the ease of the Bright Tax system but I can’t say I will come back next year due to these negative changes.
10 november 2025
Omdöme utan inbjudan
Svar från Bright!Tax
Thank you for your feedback, Julia. It's invaluable as we refine our services. We're truly sorry to hear about your disappointing experience this year, especially after nine years of positive interactions. We value long-term clients like you and are committed to making this right.
We apologize for the communication challenges, including the lack of direct outreach from your previous CPA and the unclear guidance on e-filing deadlines. We've recently enhanced our team structure by assigning a dedicated Client Success Manager (CSM) to every client, who serves as the primary point of contact and coordinates with our tax experts as needed.
Regarding pricing: We understand the increase felt significant, and we empathize with how challenging this transition can be for loyal clients accustomed to our previous fee structure. That approach, while well-intentioned, proved unsustainable in supporting our team's well-being, which is critical to providing the consistent high-quality service you deserve. We're confident our balanced new structure will deliver even stronger results and enhanced relationships over time.
On the quote including an unnecessary service: Our aim is always transparency, so we include all potential fees upfront and remove those that don't apply before final billing to avoid surprises. We recognize this could have been clearer.
As a gesture of appreciation for your loyalty, we'll also reach out privately to ensure a smoother experience moving forward and determine if there is anything we can do to make this right. We're optimistic we can rebuild your trust and continue providing the reliable service you've valued over the years.
We appreciate your feedback, Julia.
Used to be a good firm to deal with
I have been using Bright!tax for well over ten years and the experience this year has been awful. It’s like dealing with a completely different firm.
I applied for an extension until December. I received an email a few weeks ago telling me the FBAR was due 15th October and my information needed to be uploaded by the 6th of October to make the deadline. I provided the information with the timeframe, but my FBAR is still not filed. When I followed up, I received an out of office message from my accountant saying she would be away until 3 November. I emailed every email address I had for Bright!tax and had a response that the missed deadline was a “hiccup” and people are “usually” not penalised for filing their FBAR a few days late. They asked me to review my information, which I did, and I replied informing them they’d miss the state in my address. It’s now been a week with no response and my FBAR still isn’t filed. A week following up and no response has been received from anyone.
Bright!tax dropped the ball on a deadline a few years ago but apologised, blamed the fact that they were short staffed, and I gave them another chance. Seems they have a lack of care and customer service these days and it’s really disappointing when their prices continue to increase.
I’d recommend any other service - one that had the values Bright!tax used to have when they replied quickly and worked to resolve issues.
24 oktober 2025
Omdöme utan inbjudan
Svar från Bright!Tax
Thank you for taking the time to share your feedback, Paula. We truly appreciate it as it helps us improve our services. We're deeply sorry for the frustrating experience you've had this year, particularly given your loyalty over more than a decade. Long-standing clients like you are at the heart of our firm, and we're determined to resolve this.
We regret the issues with your FBAR filing, from the delays after you provided your information on time, to the out-of-office delay, and the slow response after your address correction. We never take deadlines lightly, and we're sorry if our follow-up seemed casual. That isn't our goal at all.
For better support going forward, we've strengthened our operations by dedicating a Client Success Manager (CSM) to each client as the main liaison, who efficiently involves our tax specialists when required. On the FBAR timing: Our assurance about low risk for late filings comes from an IRS-approved method we've reliably used for over ten years across many client scenarios, with no penalties encountered in practice. Still, we hear your worries and are focused on more precise and proactive updates.
About the pricing: We recognize the adjustments have been noticeable, and we sympathize with the difficulty this poses for dedicated clients familiar with our previous pricing. While more affordable, that model wasn't viable long-term for fostering team sustainability, essential to the top-tier service you expect. We believe our refined approach will yield more robust outcomes and deeper client connections in the future.
We're hopeful we can regain your confidence in the remainder of this year's project with us and deliver the attentive service you've known us for. We value your sincerely and time, Paula.
Now completed (3) full years of USA…
Now completed (3) full years of USA returns with Bright!Tax. Even with unexpected staff departure and new team put in place the final results were quick, efficient and friendly. Highly recommend!
18 augusti 2025
Omdöme utan inbjudan
Svar från Bright!Tax
Ann, thank you for the wonderful review and for three years of trust with Bright!Tax. We’ve built and trained our team to deliver the same exceptional service every time—quick, efficient, and friendly—even when the unexpected happens. We’re delighted that came through in your experience, and we’re grateful to have you in the Bright!Tax community.
From panic to payoff
Filing from Portugal used to be a knot in my stomach—until Bright!Tax. Their portal is crystal-clear, and Sofia replied to my midnight panic email with a calm, step-by-step fix. Refund hit my account six days later. I actually smiled during tax season this year—who knew?
12 augusti 2025
Omdöme utan inbjudan
An experience that should improve
In the first few months, my experience was disappointing. There was no clear tax strategy, no preliminary estimates shared, and no proactive communication. The process felt automated: information was collected, and after a long silence, I received the tax returns without recommendations or context.
Fortunately, after I raised questions, the exchange became more fluid and the process was completed.
I believe BrightTax should engage more closely with clients during the early stages by providing a customized tax strategy aligned with each client’s profile, while being more proactive and communicative throughout the entire process.
If that happens, I will probably regain my confidence in the service next year.
30 juli 2025
Omdöme utan inbjudan
Svar från Bright!Tax
Hi Fabian,
Thank you for taking the time to share your experience. We’re truly sorry that the process didn’t meet your expectations. While you engaged us solely for tax compliance (not advisory or strategy, services we do offer separately from tax preparation), we acknowledge that our communication wasn't as proactive as we aim for.
From a technical standpoint, we’re glad we were able to optimize your tax position, but we know that’s only part of what makes working with us a positive experience. We’re genuinely sorry that the process felt disconnected.
Your feedback has been shared with our team, and we greatly appreciate your honesty. We remain confident we'll be able to meet and exceed your expectations next, time and appreciate your collaboration and feedback!
Among the very best.
Among the very best. I've been working with Bright!Tax for years while abroad in various capacities and I can't recommend a more professional and high-caliber tax accountancy for flexible expat tax needs.
30 juli 2025
Omdöme utan inbjudan
9 year customer disappointed by company change!
I have been filing with this company for years (literally nine years). Suddenly I got a quote that is almost double the price. They want to charge me 830 dollars for one year of running my taxes when it's normally around half or max 500. What is going on?
They responded to my concern to say that their prices are inflated because of the lack of accountants and the new software they have to use and so on.
Question: would you pay 830 bucks to run taxes when you don't have property, any other income besides a foreign salary and thousand bucks of consultant pay and literally never have a high enough bank balance to report anything? (I feed all my money directly into my pension pillars so my bank balance is so low and literally there is nothing extraordinary about my financial circumstances right now.)
These folks used to be really nice when they needed clients. Super helpful. Now they are snobby and they have too many clients and not enough accountants and charge more.
That was the memo they made sure I received from every direction and with every message the last two days. They asked me to name a price in the end so I'm "not in a corner so late in the year" based on the surprise rate hike and "I'd have time to find some other service."
I said 500. And the response was "that is extremely low for a firm of our size but ok." I mean, is that tone necessary? Who cares what size your firm is. I am a client and loyal and if you are too busy for me and able to rob other people, why would I think anything big of you?
I don't. And I found a cheaper way to go even this year. Much cheaper. Look out, AI might make that accounting company quite small soon and you all will remember that being cool with your customers is better an evergreen setting.
15 juli 2025
Omdöme utan inbjudan
Svar från Bright!Tax
Hi Emily,
Thank you so much for taking the time to share your experience — and most importantly, thank you for trusting us with your taxes over the past nine years. That kind of loyalty means a great deal to us, and we’re genuinely sorry to hear that this year’s experience did not meet your expectations.
We understand that the pricing shift came as a surprise, and we agree that transparency and consistency are key — especially when it comes to something as personal and sensitive as your taxes. We’ve made changes this year to meet higher compliance standards and ensure secure, expert service as regulations and technologies evolve, but we absolutely recognize how that impacts returning clients.
When you reached out, our team aimed to respond quickly and respectfully. We provided all of your prior filings right away, and we honored last year’s pricing in full — not because we had to, but because we truly value your relationship with us. We’re sorry if any of our communications came across as impersonal or dismissive; that was never our intent.
We’re sad to see you go, but we fully support your choice to find the service that best fits your needs. If there’s anything more we can do to help you in this transition, just let us know — we’re here for you.
Wishing you all the best,
The Bright!Tax Team
Beware
It looks like I am the outlier of these reviews. I had a horrible experience with BrightTax, despite getting assurances from the CEO about what I would experience. I found many mistakes (apparently they have no QA process), the most egregious of which was classifying interest as a penalty withdrawal. Then dismissing me when I asked about it. No excuses for this kind of error. A director stepped in to set things right and provided a partial refund but I’m nervous the rest of the return is riddled with mistakes that I didn’t catch as I’m not an accountant. Beware.
15 april 2025
Omdöme utan inbjudan
Svar från Bright!Tax
Thank you for sharing your experience, David. We acknowledge that your journey with Bright!Tax was not what we promised and are truly sorry for that.
You started with expectations that were absolutely fair: accuracy, expertise, and timely communication. But when it came time to deliver, we missed the mark. That’s not the standard we set for ourselves, and not the experience anyone should have to go through.
The CPA you worked with early on is no longer with our team. After you brought these issues to our attention, CPA Melissa brought care, clarity, and real commitment to getting things right. She worked to correct the returns, provide clear explanations, and ultimately ensure you received a refund for the fees tied to that experience.
Even so, I understand the poor experience remains. Thank you again for your honesty, and for giving us the chance to make things right, even if it came late.
Omdirigerad
Favorable first impressions
I began working with Bright!Tax a few months ago in order to clean up my standing with the IRS. My contacts were quite pleasant. The work was done in good time. All information has been submitted, and I am now waiting for a response from the IRS. Overall, the experience has been much easier than I anticipated thanks to Bright!Tax's process. I plan to call on their services in the year to come.
19 december 2024
Omdöme utan inbjudan
Omdirigerad
Bright!Tax offer exceptional guidance…
Bright!Tax offer exceptional guidance and thorough consideration of all US Tax Matters!
12 december 2024
Omdöme utan inbjudan
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