Decline in service
Was great working with them previously. They've seemed to have lost a lot of staff. Harder to get a response and was even concerned they'd miss filing deadlines. I don't see myself using their service again next year.
1 oktober 2025
Omdöme utan inbjudan
Svar från Bright!Tax
Thank you for sharing your feedback, Bessie. We understand the importance of timely communication and predictable turnaround times. As a result, this quarter we’ve made changes to how we schedule and scope client work, including reserving preparation windows in advance, so we can better manage capacity and deliver more consistent timelines. While we’re sorry this year didn’t meet your expectations, we appreciate the time you worked with us and wish you the very best going forward
