Tstrive Omdömen 82

Svar från Tstrive

4 dagar sedan

We’re sorry to hear about your experience and would like to clarify several points mentioned in your review.

Tstrive offers both one-time purchases and discounted subscription options, which are clearly presented during checkout. Subscription pricing is discounted in exchange for continued participation. If a subscription is canceled before the first renewal, the order is converted into a one-time purchase, and the difference between the discounted subscription price and the one-time price is applied. This is not a cancellation fee, but a price adjustment, and it is outlined in our Terms of Service. These options and details can be reviewed on our checkout page here: https://tstrive.com/product.

Regarding delivery, shipping timelines are provided at checkout and in order confirmation emails. While most orders arrive sooner, delivery times can vary due to processing and carrier factors.

For clarity, the 30-day return and refund period begins from the delivery date of the order, not from the date the order is placed. This ensures customers receive the full evaluation period once the product is in hand. Eligibility is based on the policy timeframe and product condition.

Individual results can vary and depend on factors such as consistency of use, nutrition, activity level, and individual physiology.

If you’re willing, we encourage you to reply directly to your existing support ticket so a human agent can review your case in detail.

— Tstrive Support

Svar från Tstrive

Uppdaterad 4 dagar sedan

We’re sorry for the frustration and want to clarify how our cancellation policy works, as there appears to be some misunderstanding.

Tstrive offers both one-time purchases and discounted subscription plans, which are clearly presented during checkout and outlined in our Terms of Service. Full details can also be reviewed here: https://tstrive.com/product.

Subscription plans are offered at a discounted rate in exchange for ongoing participation. If a customer chooses to **cancel immediately after purchasing a subscription—before the first renewal or even before the initial shipment—**the order is converted into a one-time purchase, and the discounted price difference must be covered. This ensures fair pricing and prevents misuse of subscription-only benefits, including repeated cancellations and unauthorized reselling.

You can cancel the subscription at any time, but canceling before the first renewal means converting the order to a one-time purchase rather than receiving subscription pricing without continuing the plan. This policy is standard and exists to protect customers who actively use subscription benefits.

If you believe your case was handled incorrectly, we encourage you to reply directly to your existing support ticket so a human agent can review your documentation and order history in detail.

— Tstrive Support

Svar från Tstrive

4 dagar sedan

We’re sorry to hear you feel this way and would like to clarify a few points.

Tstrive does use an automated initial response when a new support ticket is submitted. This is intended to immediately provide helpful information and next steps. If that response does not resolve the issue, customers can reply directly to the same email to be connected with a human support agent. Only one automated message is sent per ticket. Opening multiple new tickets instead of replying can create delays and make resolution more difficult.

We take customer experience seriously, and we’d genuinely like to understand what made your experience “terrible from day one.” If you’re willing, please elaborate on the specific issues you encountered so our team can review them and assist appropriately.

— Tstrive Support

Svar från Tstrive

21 jan. 2026

Thank you for taking the time to share your experience — we appreciate honest feedback.

Tstrive's purpose is to support natural testosterone production, energy, performance, and overall male vitality, with results that can vary significantly depending on individual biology, baseline hormone levels, sleep, stress, and other lifestyle factors.

Many customers report gradual improvements in energy, stamina, focus, or well-being after 2–4 weeks of consistent daily use, but supplementation outcomes are never guaranteed and will not be identical for every user — especially for individuals who are already highly active and physically optimized, such as personal trainers.

We also want to be clear that our testimonials reflect real customer experiences, but they represent individual results, not promises. Tstrive is designed to support performance over time, not replace foundational factors like nutrition, training, or calorie control.

We’re sorry to hear it didn’t meet your expectations, and we genuinely appreciate you giving it a fair trial. Feedback like yours helps us continue improving transparency and education around what the product is — and is not — intended to do.

— Tstrive Support Team