DrDrone Reviews 378

I had a wonderful experience when visiting the store regarding issues with my DJI Mini 2. That had an expired warranty. One would assume there are no options, right? However, after one phone call... See more

II have been dealing with DrDrone For the past 7 years, our company has purchased four commercial Drone packages In that time… our most recent purchase is the Inspire3 full package purchased in Marc... See more

My Mini 5 Pro arrived fast and the packaging was excellent. I did order the wrong screen protector…it would have been nice if when I ordered they would have mentioned the screen protector didn’t fit t... See more

I was a bit nervous about sending my expensive drone away to get repaired but Dr. Drone nailed it. From initial contact to receiving the drone back, everything was very professional. I highly recommen... See more

Best choice by far . I had a mishap with my DJI 4 pro mini and Dr Drone had my new replacement within 2 weeks which ain't too bad considering all the shipping problems in today's world. You don't need... See more

I have been dealing with Dr. Drone (A Canadian company BTW) for almost a decade now. Every interaction was supportive, guiding and informative. Always polite and professional and have walked me thr... See more

Over the years I’ve bought a Mini 1, 2, 3, and 4 Pro from Dr. Drone and have always had excellent service. While there may sometimes be slightly cheaper prices elsewhere, I appreciate the personal and... See more

Great customer service everytime I come in or call in! My most recent interaction was after purchasing a DJI Neo Motion Kit, I found days later the drone had a flaw in the camera. Called the store &... See more

Customer service was above excellence, shipping was fast and it was nice to see a hand written note from them. Packaging was perfect. You could tell that whoever packaged my camera took time and effor... See more

My experience with Dr Drone started in 2022 and it has always been great. The employees go above and beyond to give you service, they are always giving you the right information on availability of eve... See more

Dr.Drone provides excellent communications to any of your questions. I was buying a gift for my spouse and they helped me select exactly what he wanted. They provided timeline estimates when the item... See more

I was having trouble with my gimble, after a few crashes, the camera was very wabbly, so I contacted DrDrone. I received video updates, a clear diagnostic and, when they shipped the drone back... See more

I have dept with DrDone on multiple occasions and had some of the best service I’ve had anywhere, the staff are always very informative and helpful. On one occasion one of the staff actually broug... See more

Very fast and professional service. We have required Dr Drone's services twice while on vacations for different reasons. We crashed our drone while on vacation and their techs provided tech support... See more

Dr.Drone is my leading supplier of all things drones, repairs and customer service. I have been a business client of theirs for the past 7 years and have always, and I mean always been treated inc... See more

The staff at DrDrone are very helpful and even called me to say that the Drone l had ordered was on its way. The drone is very well made and the web site has a lot of information on setting it up and... See more

Knowledgeable, helpful, and the service doesn't end with the sale. We are a very large organization that frequently needs new products, support, and information - they are always happy to oblige, whet... See more

Great people and very informative. The drone repair was completed professionally, and it’s back in action and flying great. I’m giving 4 stars instead of 5 because I was initially told the repair w... See more

Bought 3 drones and many extras from the DR and extremely satisfied with the service. If DJI would not sell directly maybe the distributors would have the drones more readily available. DJI never have... See more

I've been a customer of DrDrone for years, and their service has always been top-notch. As someone in the engineering field who relies on quality equipment and support, I’ve appreciated their knowle... See more

I do not like getting emails asking me to give someone a good review even if it’s worded “if you have had a good experience” to me that doesn’t matter after the way you framed it up. It’s clear what... See more

Updates on order came in a timely order and staff responded quickly to questions that I had. This is the fourth drone package I have purchased from Dr. Drone and the customer service has always conti... See more

Wonderful service -from the first phone call for advice on how to set up my drone to sending it back for warranty set up. I was kept informed (by phone) mutable times on progress by a dedicated staf... See more

Dr Drone has gone above and beyond when I ordered my drone from them. Exceptionally friendly staff member who was very knowledgeable. She was actually from a nearby town, which is always a fun conne... See more

My company has ordered and put into service 3 different DJI drones from Dr. Drone. They provide the best customer service I have experienced in a long time. Right form the initial research stage of de... See more

The total purchasing process was made very easy. The staff I dealt with explained everything to me very clearly and were quite helpful and accommodating when I had mistakenly ordered the wrong packag... See more

When we had some drone damage Dr. Drone provided us with quick, professional and personalized service to get our equipment back up and running. Even with mailing our equipment from out of province we... See more

The DJI Mini 4 Pro is an exceptional piece of technology - beautifully designed, easy to fly, and it arrived very quickly. I’ve been incredibly happy with the drone itself and the quality of the pr... See more

I have purchased items from DrDrone, on two separate occasions, I had nothing but a positive experience. My first purchase was a DJI mini and my second purchase was a DJI Maverick air 2. I also bought... See more

Easy to work with! Professional, knowledgeable. I needed a special circumstance where they had already shipped part of my order to my home in Ontario, but held the rest as I would be visiting Nova... See more

I had contacted Dr Drone about a specific project I was working on. The gentlemen I was talking too was very helpful and informative, suggesting a product that provide me with a solution. He also offe... See more

I dealt with Tim during my most recent purchase. He was knowledgeable and helpful. He also took the time to discuss some questions that I had about another purchase and followed through with an email... See more

Fast turnarounds and quick responses via email in the rare cases I have a query. They were even able to do a complimentary inspection for me after a crash to make sure there was no config issues/damag... See more

Chiming in here to say that I’ve been to the Maritime storefront of Dr.Drone on a couple of occasions and been thoroughly impressed by both their sales and service technicians. These guys are all abou... See more

Purchased a DJI Care Refresh for a drone I purchased new from elsewhere. Very easy and quick. Also played it clearly the DJI restrictions on purchasing this (DJI requires refresh to be paired to drone... See more

I had the privilege of dealing with Dr Drone as a first time drone buyer. They were friendly, respectful and really knew their stuff. They took the time to help me decide the best drone for my needs a... See more

Dr. Drone has always given first class service to our organization. I have purchased several drone platforms from them and they have always gone above and beyond during the sale process. In addition t... See more

I have been dealing with Dr. Drone in Dartmouth for many years and have purchased lots of equipment from them. They have been a great company to work with and my purchases have been sent out promptly... See more

DR. Drone were extremely helpful in the purchase of my first ever drone. They walked me through the process and provided me with the confidence that I had bought the right drone - and accessories requ... See more

Friendly staff, rapid action in effecting repairs to my drone and low cost (shipping was "free" and so was return of drone). Workmanship was good too.

It is not about Dr. Drone's service, but about the shipping company they chose. The shipping company gave my shipping time for Tuesday or Wednesday delivery but on the day of delivery they suddenly st... See more

Unfortunately, I have not had any experience dealing with you follows as of yet. I did purchase a Mavic air three from a private seller, but was going to purchase from you fellas if that purchase didn... See more

I bought my first drone here based on a friend's recommendation. The service was fantastic and the staff was incredibly knowledgeable and could easily answer my technical questions. When it came time... See more