Flashbay Reviews 4,087

Hieu was simply amazing. I wasn't ready to buy but was interested in the USB business card product. He didn't pressure me into buying and kept checking in until I was ready. Finally when I ord... See more

Rachel always goes above and beyond to work within our budget to provide the product we need on time. She also does a great job following up to make sure we're satisfied with our order.

Everything was so easy from start to finish! From inquiring on the website, to getting mock-ups done, and finally receiving the actual product, everything was so quick and easy. They were great to wor... See more

We’ve placed two orders with Marcus from Flashbay and both experiences have been excellent. He’s very prompt and easy to work with, always providing clear lead times and updates along the way.... See more

I've never had such excellent service from an order online. The contact (Constance Morette) made a tight follow up of every step both by call or email with quick reply. I changed my mind and ask quest... See more

Olivia Gordet was incredibly helpful and responsive through our email correspondence. She provided a quote quickly and made the entire process seamless. My USBs arrived much sooner than expected and l... See more

Since Day 1 Olivia has been friendly, helpful and reliable. She is a clear communicator who follows up on her promises and has been a pleasure to deal with. When I was initially looking at options f... See more

Our Experience was absolutely ecstatic with Cole Keller. He answer all our question perfectly, didn't rush us, was very friendly and quick to respond every time. We are looking forward to working with... See more

Marcus was prompt, patient, and extremely helpful in answering my questions and revising our designs. Great customer service from the start really adds value to the product. It only took 5 business da... See more

Our agency was looking at ordering items for an upcoming conference but we didn't have much time. Flashbay was able to create a mock up of the travel mugs with our company logo and get them out well... See more

Marcus, our sales rep, was super helpful in helping us find what we were looking for and ensuring that our items were properly branded. His email responses were also timely and he was great at answeri... See more

A couple other companies I reached out to didn't even bother responding. Sierra was super responsive and very helpful. The entire process was easy and quick. I ordered custom USB snap bracelets that t... See more

Olivia was phenomenal to work with. She was extremely quick in her replies and made herself available for any questions or concerns we might have. She sent a sample of the product we were inquiring... See more

The customer service was exceptional—insightful and never rushed or pushy. I never felt pressured to buy more than needed. The order was placed on Friday and arrived in half the time quoted, which was... See more

Used Flashbay for the first time and the experience from start to finish was awesome. My rep Olivia made the process so easy. She responded quickly to my inquiry, provided all the necessary info (cos... See more

The seamless email communications, quick follow-ups, the samples provided prior to ordering were all key in helping us keep confident with this purchase. It's easy for things to go wrong with printing... See more

I had the opportunity to work with Cole and he was very personable, responded quickly to my emails and also touched based via phone on a few occasions. Cole was quick to send me digital reviews of pot... See more

Randall was great to work with. From modifying our logo so it could be used on the silicone bottle grip to making sure our kids' names and jersey number were on the lids and visible, it was a relative... See more

We were ordering 90 named cups and 100 generic unnamed cups. Ellie was flexible in crediting the unused named cups to add to the generic cups. Ellie was also flexible in backdating our invoice... See more

Rachel was extremely helpful. She was very pleasant and walked me through the process. Her quick turn around on sending samples was greatly appreciated. The turn around on the order was pleasantly sur... See more

Less than three weeks from initial inquiry to Max Tumpson, we received the final product and are so pleased with our personalized employee mugs. He was quick to send us samples, mock-up and quote, an... See more

We ordered 100 branded cotton bags, and the whole process was outstanding. Senior Sales Account Manager Rachel Gutierrez assisted me, and she did an amazing job. She followed up just three da... See more

The whole process with Marcus was seamless and prompt. He quick with communication, providing a quote and mock ups, sending samples and receiving the actual product way before our launch date. Thank y... See more

Our experience started off with extremely attentive customer care, with followups and support. Also, we are THRILLED with the final product!! High-quality product and print job, the notebooks elevate... See more

This is the second time of using Flashbay wafer cards, process went very smoothly, color photo on the card was right on, the positioning as to the template perfect. The payment system is slick and sa... See more

Incredible service, tremendous staff support, and fast delivery. Rachel was on top of the order and touched base daily. Thanks also to her colleague, Marcus, who jumped in when Rachel was unavailable.... See more

Our company has now ordered from Flashbay twice. Quality of the products are very good, especially given their prices. Fast replies, quick production service. Our account manager, Conor Kennedy has be... See more

Timely communication of quotes and response to the question asked. Product was delivered in good condition and according to the timelines provided. Product looked great and useful.

The experience was flawless. They sent us some samples to help us to make a better choice. Their follow up were done without feeling harassed. Very responsive and effective for the production and fast... See more

Matt Kusanovich was wonderful. He handled everything smoothly and the package came on time. He was also super quick to respond and made the buying process fast and easy. Our company will continue flas... See more

Cole, who was the contact for our project, provided excellent and quick customer service and offered solutions to all of our many requests and questions. Everything turned out exactly as we hoped and... See more

The service we received from Thomas for our recent order was truly excellent. What stood out most was his patience and willingness to accommodate our special requests. Thomas demonstrated superb... See more

The service we received from Flashbay was amazing. We received the product even before the expected delivery date and the finished product was great! Marcus was a pleasure to deal with from beginning... See more

The Flashbay.ca team is awesome! Marcus was prompt, personable and knowledgeable. The turnaround time was efficient. The product is as promised. We will definitely use Flashbay's services in the futur... See more

I got a quick response to the initial contact, clarification on the initial request and then good information without having to drag out the requests. A sample pack was sent so I could see exac... See more

We just ordered some bottles for another one of our brands based on the amazing feedback we had on the first bottles we recieved and have been selling. Brian has been awesome as always and made the en... See more

To begin with both Beatrice and Ellie were great to deal with. Both were helpful in identifying the correct product, logo presentation and invoicing. Good People and please ensure they are informed... See more

I worked with Randall on an order of 50 notebooks with my company's new logo. We needed a fast turn around and Randall was on the ball! We had everything settled within about 3 emails. He also had a... See more

I ordered urgent tote bags order and it came out looking better than we expected. The delivery was also quick that it even came before the expected date. Their team is quite fast and responsible.

Randall was so helpful ... i had a very tight timeline and was hoping for specific items. he followed up with supplier to ensure it was even possible, sent me tracking numbers and was tracking the i... See more

We had a great experience working with this company! From start to finish, Alex was incredibly helpful and patient as we decided on the design for our items. He guided us through the options, made... See more

Max Tumpson always takes care of us like we are valued customers even though we may not order more than once or twice a year. He is a pleasure to work with and that keeps us coming back.

It was a great experience working with the entire Flashbay team. From the moment I submitted my inquiry and requested a quotation to the virtual proof request for the design, everything went smoothly.... See more