I love ❤️ this range of products.  
My dog Shack fluffs always come out clean , shiny,  soft and tangle free . 

I like this company , they feel genuine and safe, I feel the money is directed towards saving the barbaric treatment  of this poor animals.
Cooked and boiled alive, not for food or subsidence but to mislead the perpetrators  in believing it increases their adrenaline. Killing cats and dogs in the Philippines and many other countries IS ILLEGAL, but after being closed down  these criminals start up again in other places.

horrible experience money grabbing appalling customer service

My dog was registered with this company since a puppy, I’ve tried to log in recently to be told he is on the old system and I need to update it? I paid an extra £10 to register register and it says I have no pet on the system.
It’s all very strange as when I try to log in with my email it says email already exists? I’ve emailed the company and took days for them to get back to me and still no clearer if Infact my dog is registered? As a pet owner this is very scary to think if he was lost I could not be contacted. I’m looking for advise in what I do next .
Will speak to my vet as this is very concerning 

Received a junk mail begging letter today.  Went online and read the government review.  Far too much money goes on fundraising, and 4 executives out of the 40 UK staff are taking almost £400k pa between them.  


It was simple,straight forward and a good form of protection.

We have been supporting The Donkey Sanctuary for a while now, until recently, when we realised that there is no customer service when it comes to making an enquiry about an issue with a shop order. We received the wrong item, so we tried to follow the instructions on the invoice. There were a few order numbers on the invoice, which was confusing. We tried emailing via the email provided. We tried communicating through the website, and there was no response. We later researched The Donkey Sanctuary and did not like what we found, so we have decided not to support them anymore.

UPDATE: The shop issue has now been resolved since posting this review. It just took longer than expected.

I wouldnt even rate them 1 star! Very unprofessional with a giff gaff voicemail, I registered my pet with these cowboys from the breeder, paid the £19.99 to upgrade to active, fast forward to a week ago, I reported my pet as lost with them on my account as they didnt answer calls or emails, today I checked my dogs chip and it has been transferred to another company without my knowledge, bo attempts made to contact me, today I managed to speak via phone to a guy who was rude and insistent I wasnt active as I hadnt paid there fee to upgrade therefor they legally could transfer without my consent... I advised I had the invoice in front of me from upgrading apparently because I did it via there website it doesn't update there system.... so how on earth would I upgrade otherwise... anyway he eventually told me il be refunded for service not recieved with 10 minute's, still no refund and now no answer of calls just the voicemail.



Innovative, science-based rewilding projects coupled with a strong and consistent commitment to transparency with regular reports and calls for feedback which they have demonstrably been responsive to.
All of it well-documented through a series of videos and blogposts that show results, celebrating successes but not shying away from discussing failures and changes in strategy as well.
Forests, grasslands, swamps or reefs, charismatic ground squirrels across vast European grasslands or miniature mollusks living on a single stretch of cliffs: If they see a way to help life to thrive, they will do it, either by people working for the organization, or by funding, documenting, and checking in with local community-led efforts.
I've been a member for over two and a half years now, so it's odd to give a single date for my experience, but I've not been disappointed by them yet. To the contrary, I have been delighted to see the scope and reach of their projects expand while continuing to uphold their high transparency standards.

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