Excellent to deal with with product range and competitive pricing. Safe fast delivery.

Good easy to navigate website and prompt and helpful email response following a query to confirm I was ordering the correct battery which was delivered within a couple of days, would certainly recommend this company.

The cells are genuine, brand new and the seller is great. Fast shipping and 5star service. Buy with confidence. 

Exceptional customer service, fantastic products and next day delivery.  

Absolutely cannot recommend them highly enough.

Thank you for a refreshingly positive transaction.

Extremely disappointing experience - still waiting for my refund after 2 months.
I placed an order on 01/11/2025 (Order #MV31861), which according to the store should have been delivered by 27/11/2025. The package never arrived.
After multiple emails from my side, the store confirmed that the parcel was lost during transit and on 17/12/2025 informed me that a refund would be processed due to failed delivery.
I was told that the amount of £127.21 would be refunded within 10 working business days (with possible delays from the bank). However, as of today 11/02/2026 - nearly 2 months later - I have still not received my money back, and recent requests for updates to the company have been completely ignored.
Additionally, the store's order management system is extremely problematic and outdated:

No tracking number provided
No automated order updates whatsoever
Communication relies exclusively on emails, often with significant delays or no response at all
The whole process feels unprofessional compared to modern e-commerce standards

This review is written to inform and protect other consumers from a similar experience. If the refund is not completed immediately, I reserve all my legal rights through the relevant authorities and legal action.
I have attempted to contact them again with no response. I am now considering filing a complaint with the European Consumer Centre and initiating a chargeback through my bank.

If you can rationalise the outlay, Vimma is a great choice, and I couldn't find a service that came close to the value - others cost thousands more.

My setup is a very thirsty one with no solar, so I needed 2x 15kWh batteries which are now powering my whole home. In the cold months the overnight off-peak charge will cover off half to 2/3 of a typical day, and the whole day for the rest of the year. It will save me thousands per year and cover the investment inside 5 years.

The service is excellent, as is the product, the warranty, the installation - just all of it really. Delighted I've made this choice, and thanks to Coralie, Thomas and Matthew for making it happen quickly and excellently.

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Recently reviewed companies

BuyaBattery

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Laptopbattery

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Mister Vape

Cell Pack Solutions

Vimma

Newest companies

Cell Supply Ltd

Evebatteries

Tems Solar

Homecoenergy

Powerandlamps

Vimma

GetGreenEnergy

Eco Ess

sun.store

Powerland Industries Ltd

Related categories

Bar stool supplier

Cash and carry wholesaler

Chemical wholesaler

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