Laptopbattery Reviews 484

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are pleased with the products, noting that they are often direct replacements for their existing batteries and rejuvenate their laptops. Consumers appreciate the fast delivery service and the excellent packaging. The quality of the batteries is generally considered to be high. People highlight the ease of installation and the improved performance of their laptops after replacing the battery. Reviewers also appreciate the helpful and accommodating service provided by the company's staff. However, some customers have reported issues with the order, such as receiving the wrong battery initially, but these issues were generally resolved quickly and efficiently.

Based on these reviews

Rated 5 out of 5 stars

Went to this company as they got good reviews here. Well, I'm not disappointed. HP laptop replacement battery works well. It was a tiny bit too thick for all 4 screws to attach it properly but 3 out o... See more

Company replied

Rated 5 out of 5 stars

Excellent experience. I ordered a battery because I thought that was where the fault was with my laptop's power system. The battery arrived quickly and was easy to install. I did some further investig... See more

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Rated 5 out of 5 stars

Excellent service; I had been quoted outlandish prices for a replacement battery for my aging, but wonderful Dell laptop. These provided me with exactly what I wanted at a superb price - less than a... See more

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Rated 5 out of 5 stars

Batteries are a minefield. So many reports of fires caused by poor quality products. I searched for a reliable company on Trustpilot and found a lot of positive reviews of this company. Ordered a repl... See more

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Rated 5 out of 5 stars

Fast, easy service for my discontinued laptop, I'd been sold an inferior battery on eBay previously which expired within a few weeks, this one seems much better and I'm thrilled to have my laptop work... See more

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Rated 5 out of 5 stars

Very pleased with the service from Laptopbattery. I contacted them re: delivery before i placed my order. Luke replied quickly and was accommodating to the delivery request i had made. The Apple lap... See more

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Rated 5 out of 5 stars

Very fast, helpful and reliable. Sorted out a replacement battery for my Razer Blade Pro 17. Replacement is up to OEM standard. Staff were very helpful and knowledgeable. based in UK a big plus

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Rated 5 out of 5 stars

Fast response to my order, equally quick delivery and well packed. As would be expected the battery was a drop in replacement for the original. Time will tell on its performance.

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Rated 5 out of 5 stars

Great service. Replacement laptop battery arrived next day, works perfectly. Phoned for advice before buying, and person who answered the phone was extremely helpful.

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Rated 5 out of 5 stars

Great Company, quick delivery. Would highly recommend. DHL was really quick. Will order again from this company soon for another laptop battery. Excellent

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Rated 4 out of 5 stars

Battery fine and replacing the old one quite easy following a good video on Youtube. No need to virtually disassemble the laptop as in iFixit. Delivery was rather stupid. Firstly the tracking called... See more

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Rated 5 out of 5 stars

Excellent web site, easy to find correct battery and order. Fast delivery and securely packaged. Good price too. While I was at it I also ordered a new charging pack. That was equally as easy to order... See more

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Rated 5 out of 5 stars

Ordered a battery for my 2016 Razer. Surprisingly fast delivery. Ordered on Monday afternoon and arrived on Tuesday noon. Amazing service. The new battery works.

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Rated 5 out of 5 stars

It was easy to find the right battery, which was delivered quickly and well packaged. The battery was easy to fit and given the laptop a new lease of life with about a 4-5 hour improvement over the ol... See more

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Rated 5 out of 5 stars

great service - fast delivery -i had ordered the wrong item and called to resolve and get the correct one, the staff were very helpful and all sorted quickly. 100% recommend

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Rated 5 out of 5 stars

The battery arrived quickly, (2 working days - I have ordered outside the working hours, so the 2nd working day I have received it) well packed, fits the laptop and the product was as described. I wou... See more

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Rated 5 out of 5 stars

Excellent Service the Battery for my Laptop was the right one. It was good to know i could call them and check the Customer service was very good. Also good to know they are based in the UK. So much... See more

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Rated 4 out of 5 stars

I ordered the battery from abroad and had to make sure I am buying the right one. I thus engaged with the company by mail and was happy that the response was quick. It took a few mails to find the exa... See more

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Rated 5 out of 5 stars

I ordered the wrong battery to start with but it was corrected and sorted even arranging the collection because it was a battery. New battery is in and working perfectly.

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Rated 1 out of 5 stars

while the battery technically works, It cannot be used for the intended machine as advertised. Despite multiple attempts to calibrate and adjust settings to reduce power draw, on installing it there... See more

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Rated 4 out of 5 stars

So far this has been a good experience. The battery arrived a day after order. After charging up the battery for 24 hrs there has been no issue with it holding its charge, two weeks in.

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Rated 4 out of 5 stars

Arrived quickly and so far has worked well. It is to early to tell if it will continue to work these reviews are only good after a year to see if the battery is still holding a charge

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Rated 5 out of 5 stars

I ordered a replacement battery for my work laptop through the website. The order did go through but in a couple of hours I received an email stating that the website showing stock was i... See more

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Rated 5 out of 5 stars

Very efficient.. Battery is the correct one & arrived quickly.It has now been fitted into my hp laptop.

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Rated 5 out of 5 stars

great service, fast delivery. Battery has worked flawlessly since install. Thank you.

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Rated 5 out of 5 stars

Delivery on time, battery works a treat, breathed new life into my 3 year old HP Eliebook

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Rated 5 out of 5 stars

I got my laptop battery from them for a Microsoft surface laptop. Their product works as described. I think they are a good and reliable company

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Rated 5 out of 5 stars

Replacement easy to find among the possibilities. It was easy to fit, once I had a spodger and appears to be working well.

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Rated 5 out of 5 stars

I was able to find the correct battery for my laptop easily and at a good price. It was dispatched and received quickly and it fits the laptop perfectly. Great to have a laptop with a working batter... See more

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Rated 3 out of 5 stars

I was looking for a battery for my HP 250 g4 Notebook Laptop. This company appeared to sell replacement batteries at a good price, however no cell manufacturers are listed on their website. I emai... See more

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Rated 5 out of 5 stars

Great delivery service. Would highly recommend and will purchase from Laptopbattery in the future. 5 star rating *****

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Rated 5 out of 5 stars

Battery arrived well packaged. Fitted and charged, laptop working again.

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Rated 5 out of 5 stars

Brilliant service, and excellent battery for my laptop. Amazing value for money.

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Rated 5 out of 5 stars

Fast service, correct battery, fits tight and works right, keep up the good work.

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Rated 5 out of 5 stars

Battery arrived promptly and is a direct replacement for my existing battery, now fitted and appears to be working as it should.

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Rated 5 out of 5 stars

Great service and really easy battery replacement. Hope it's a long lived one.

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Rated 5 out of 5 stars

Great service, arrived quickly and fitted battery without issues - works as expected.

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Rated 4 out of 5 stars

I initially received no response to an emailed query, but after a short 'experience report' here (now replaced with this ugraded report), 'Luke' responded and communicated fu... See more

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Rated 5 out of 5 stars

Battery arrived in good time and was already charged. Very happy with purchase so far.

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Rated 5 out of 5 stars

Really good service with screwdrivers included and prompt delivery.

Rated 5 out of 5 stars

The timely arrival and excellent performance of the battery have rejuvenated my 3-year-old HP Elitebook.

Company replied


Company details

  1. #6 of 9 best companies in Battery Wholesaler

Written by the company

Laptop Battery - UK based online suppliers of High quality, competitively priced laptop batteries and chargers as well as replacement Projector lamps. Laptop Brands covered include Dell, Apple, Sony, HP, Lenovo, Acer, Asus, Toshiba, Samsung, Microsoft and more, as well as all the Projector lamp brands. We have been supplying laptop batteries and Adapters to the UK market for more than 15 years. Our stock is held in Basingstoke, UK. We normally ship same day with a next day delivery and all products are covered by 12 month warranty


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

484 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good easy to navigate website and…

Good easy to navigate website and prompt and helpful email response following a query to confirm I was ordering the correct battery which was delivered within a couple of days, would certainly recommend this company.

2 February 2026
Laptopbattery logo

Reply from Laptopbattery

Thank you for the review we really appreciate it!

Rated 5 out of 5 stars

great service

great service, fast delivery. Battery has worked flawlessly since install. Thank you.

12 January 2026
Laptopbattery logo

Reply from Laptopbattery

That is great, thank you for the 5 stars!

Rated 1 out of 5 stars

Unusable and unsuitable for HP Spectre

while the battery technically works, It cannot be used for the intended machine as advertised. Despite multiple attempts to calibrate and adjust settings to reduce power draw, on installing it there were operating system instability issues rendering the computer unusable. I've since established that HP firmware for HP Spectre machines is known for this and there is no workaround to the use of non-HP manufactured batteries. I also noted the battery was manufactured over three years ago. Whether coincidence or not, the battery's voltage drop or transients from power draw appears the main issue. In summary, regretfully a waste of money.

6 January 2026
Laptopbattery logo

Reply from Laptopbattery

Thank you for taking the time to leave a review.

We’re sorry to hear about your experience. We would like to note that we were not contacted regarding these issues at any point. We provide a 12-month warranty on all our batteries and are always happy to assist with troubleshooting, compatibility checks, or arranging a return or refund where appropriate.

Some HP Spectre models do indeed have firmware-level restrictions that can limit compatibility with non-OEM batteries, and we would have been glad to discuss this and advise before or after purchase. Battery manufacturing dates do not necessarily indicate reduced performance, as cells are stored and shipped under controlled conditions, but again this is something we would have been happy to review with you.

We genuinely regret that you were dissatisfied and would still welcome the opportunity to help resolve this if you wish to contact us directly.

Kind regards

Rated 5 out of 5 stars

Excellent experience

Excellent experience. I ordered a battery because I thought that was where the fault was with my laptop's power system. The battery arrived quickly and was easy to install. I did some further investigation and found that the fault was elsewhere, so was able to reuse my existing battery and send back the new one. The return process was straightforward. Highly recommended.

24 December 2025
Laptopbattery logo

Reply from Laptopbattery

Thank you for the great review. We’re pleased to hear the battery arrived quickly, was easy to install, and that the return process was straightforward. We really appreciate the recommendation.

Rated 5 out of 5 stars

I ordered the wrong battery to start…

I ordered the wrong battery to start with but it was corrected and sorted even arranging the collection because it was a battery. New battery is in and working perfectly.

16 December 2025
Laptopbattery logo

Reply from Laptopbattery

Thank you very much for the review, we appreciate it a lot!

Rated 5 out of 5 stars

Very happy

Went to this company as they got good reviews here. Well, I'm not disappointed. HP laptop replacement battery works well. It was a tiny bit too thick for all 4 screws to attach it properly but 3 out of 4 was enough to secure. I finally have power without a power cord on a 10 yr old laptop. Was also delivered super quickly, just a few days despite being just before Christmas.

23 December 2025
Laptopbattery logo

Reply from Laptopbattery

Thank you for your review. We’re glad to hear the replacement battery is working well and that delivery was quick, especially so close to Christmas. It’s great to know your laptop has a new lease of life, if you need anything in the future, we’re happy to help.

Rated 5 out of 5 stars

Projector bulb

Easy website, good price, quick delivery

18 December 2025
Laptopbattery logo

Reply from Laptopbattery

Thank you for the review!

Rated 5 out of 5 stars

The timely arrival and excellent…

The timely arrival and excellent performance of the battery have rejuvenated my 3-year-old HP Elitebook.

20 December 2025
Unprompted review
Laptopbattery logo

Reply from Laptopbattery

Thank you for your review, we’re pleased to hear the battery arrived promptly and has given your EliteBook a new lease of life!

Rated 4 out of 5 stars

A UK based business with traceable UK identity.

I initially received no response to an emailed query, but after a short 'experience report' here (now replaced with this ugraded report), 'Luke' responded and communicated further without issue.

Through a good deal of research, I have discovered that there are many laptop battery 'vendors': masquerading as UK-based; quoting ridiculous cell capacities, quoting incorrect and misleading specifications; falsely quoting 'Genuine OEM'; disregarding/ignoring/obfuscating customer's attempts to recover funds or replacements for substandard failed goods.

So, it took a good deal of research to discover that there are actually only few genuinely UK-based vendors, and especially those who do appear to honour their contract to provide goods that last for a fair and reasonable period of time, or otherwise act fast and courteously to replace any that objectively fall below recognised consumer goods standards.

I find that this particular business has a traceable UK location, UK company address [NRG Parts], company number [06034135] and 'persons in control' [Mr Mike Tobin (director) & Mr Hang Yee Yip Secretary] who appear to be based in the UK although:
Note: (1) both post their correspondence addresses at the same location as the company.
(2) Mr. Yee Yip is listed as director of two other companies trading from the same location/address and quotes a Hong Kong nationality for one and British nationality for the other.

Their supplier is inevitably 'far Eastern'. However, as
a retail customer your contract should be with the UK retailer NRG Parts** ( ..if anyone should find evidence to the contrary, they are welcome to report against my findings).
** NRG Parts does not declare "Trading as Laptopbattey.co.uk" in Companies House, but Laptopbattery.co.uk does state in its website: "An NRG Parts company"

My only caveat with this business is as follows..
Prior to ordering, the item listing quotes:
"If there is no "Add to Cart" button, then the item is out of stock"
However, when the 'Add to Cart' button is available and an order is placed, the email response still includes (paraphrasing): "If the item is not in stock then we will advise you with the lead-time and ask if you wish to proceed."
Hopefully there are very few occasions when this occurs and the buyer is left both confused and disappointed.

I'm hoping that my order placed 07 Dec 25 wont end in disappointment and that the goods last for a fair and reasonable time when used with care.

I will hopfully provide further updates some months from now to objectively report on battery performance and any other dealings with 'Luke' , who presumably is a staff member not a 'person in control'
Until then, thank you for reasonable transparency Mr. Tobin. Best of luck with your business.

The above report & research is built upon experiences of difficult-to trace-sellers and poor goods and services. They are my own objective findings and are not influenced by any affiliation or incentive.
The aims: good service, good communications and fair and reasonable goods.

7 December 2025
Unprompted review
Laptopbattery logo

Reply from Laptopbattery

Thank you for updating your review and for taking the time to share such a detailed and thoughtful assessment.

We appreciate the research you have carried out and are grateful that you recognise the transparency and UK-based operation of NRG Parts / LaptopBattery.co.uk. We work hard to provide reliable products, clear communication, and service our customers can trust, so your feedback is genuinely valued.

Regarding the ordering point you raised:
Our website displays an “Add to Cart” button only when an item is available to order. However, in rare cases—particularly with older, specialist batteries or multi listings — stock cannot be tracked in the normal way. In those situations the notification in our confirmation email is that so customers are fully informed and can choose whether to proceed. We appreciate your comments on this, and we are already reviewing our wording to make this clearer.

We hope your order on 7th of Dec was received as expected and that its going well. If you ever need any assistance, I’m always happy to help.

Thank you again for your constructive feedback and for giving us the opportunity to support you.

Kind regards,
Luke
LaptopBattery.co.uk / NRG Parts Ltd

Rated 4 out of 5 stars

Good experience so far

So far this has been a good experience. The battery arrived a day after order. After charging up the battery for 24 hrs there has been no issue with it holding its charge, two weeks in.

20 November 2025
Laptopbattery logo

Reply from Laptopbattery

Thank you for the review! we are glad you had a good experience.

Rated 5 out of 5 stars

Good price

Good price. Fast delivery. Well packed.

12 November 2025
Laptopbattery logo

Reply from Laptopbattery

Thank you for the review!

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