It was quick and all worked nothing was wrong or missing 

Great products, have it 5 big speakers include Bromley. Excellence sound, level above all (be sure!) Also on the same way - customer support, delivery and everything about Marshall! 

Following my recent enquiry about a faulty item, the Haden customer care department were quick to respond and to resolve the problem.
Today, I am delighted to say that I have received a replacement.
 I have been very impressed by the friendly advice and prompt actions.
Excellent!
Thank you Haden for a first class service. 





Felt like a con as reading description of what to mark the phone as ('Excellent' as my phone ticked all these conditions) it quoted £180 for my iphone 13 mini (128GB). After I sent it to them on 18/12, I first only got offered £100 on 7/1-they said it was not in 'Excellent' condition but only 'Fair' condition. I refused as checking 'Compare and recycle' website, even if I marked the phone as poor it quoted £118 which first made me distrust Bandi-Coot as they were supposed to have a price guarantee.
8/1 Was then offered £110 in an email which lead me to mistrust the firm immediately as this showed they try and rip people off from the start by hoping people are just impatient and need the money so accept the first offer!
Did get another offer after rejecting it but this was not much better and when rejecting that it suggested me giving a price I would accept which I put as £140 as I almost didn't want to use them anymore as they had annoyed me so much with delay and price rip off!
Refused the offer and they said they would return the phone but weeks later I still hadn't received it even though their website said 'device shipped' on my item. 
Rang and the only good thing about Bandi-Coot was Emily (who several customers have also said the same) as she sounded like she was understanding and wanted to help. Said I would accept the £120 their final offer was if they hadn't sent the phone as I was getting concerned as to whether they were going to rip me off further by saying they had lost the phone in the post which I have read on another review in which case I would get nothing. Emily checked and said they hadn't sent it yet (So why was the state showing 'Shipped' - another lie??)
3/2 state said complete but still hadn't received it - rang again and Emily said they had system issues so money was taking longer to send so to ring if not received in 24hrs. Gave them 2 days and then it would not let me get through to them again as phone just kept going back to options - started getting worried they were an iffy company doing illegal stuff but tried sending a messsage to them which I eventually got a response from on 10/2 from Emily saying 'accept our apologies for the recent delay caused by a large system issue. We’re pleased to confirm that this issue has now been resolved and all payments are being processed as normal.
I can confirm that your payment has now been sent and should reach your account within the next 24 hours.'
11/2 - finally received money in my account - final time taken was a month and a half!
Chatbot was useless as well!
One I will definitely avoid using in the future as feels like I've done loads of work just to earn my £120!
Final note to Emily - leave that company unless you are related to the owners as they are awful and you are the only positive part of that company (when I managed to speak to you that is!)

I've recently had two UAVs in for investigation of a fault. 
On Both occasions, Tom Barnes in the technical department has been quick to inform on receipt of UAV, updates on fault finding and follow up questions, a delay (on manufacturers end) and notified before shipping the drone back. In general, Coptrz have gone above and beyond for us over the years to support us with last minute rentals and demos etc over the years. 10/10

Great service all round.
Quick and kept up to date with the money in my bank account within a few hours of receiving an email to say they were happy with the phone I'd sent.
Best price too.
Keep up the good work.

Scammers - sent my phone for trade in, fully working with 0 issues - quoted £560 for it but they claimed there was faults (rear microphone low frequency & quality issue, marks on the housing/bezel) and knocked it down to £270.. 

Here’s hoping they send it back 

Thank you for your amazing and reliable products and services 

Best in Electronics wholesaler

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Recently reviewed companies

A1 Tech Deals

Marshall

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Rapid Electronics

Coptrz

Tech Tiger

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Funkifone

Cyntech

Newest companies

Webuygoods

Cyntech

BEST UK WHOLESALER

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NetworkDistri.co.uk

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PERMANENTLY CLOSED

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Battery Wholesaler

Cash and carry wholesaler

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