Advocacy & Benefits Consultancy (ABC) Reviews 14

TrustScore 4.5 out of 5

4.5

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Company details

  1. Social services organisation
  2. Career guidance service
  3. Consultant
  4. Paralegal Services Provider
  5. Professional Organiser
  6. Typing Service

Written by the company

We provide a professional, confidential, and highly detailed support service for individuals navigating the UK benefits system. Our work covers a full range of disability and capability-related benefits, including Personal Independence Payment (PIP), Disability Living Allowance (DLA), Universal Credit (UC50), and Employment and Support Allowance (ESA50). Our service begins with a personal consultation to understand how a client’s health conditions affect their day-to-day life and ability to work. Using this information, we complete the required forms clearly, accurately, and in line with DWP standards. Every form is drafted with precision to ensure that a client’s circumstances are fully and fairly represented. In addition to form completion, we provide assessment representation, Mandatory Reconsideration (MR) assistance, and full support with tribunal appeals. This includes preparing written submissions, reviewing DWP reasoning, identifying key evidence, and guiding clients through the appeals process with clarity and professionalism. We pride ourselves on our accuracy, attention to detail, and commitment to delivering a service that is both supportive and efficient. All information shared with us is handled with the strictest confidentiality. Our aim is to reduce stress, improve understanding, and give every client the reassurance that their case has been prepared to a high professional standard. Whether you are applying for the first time, seeking a higher award, challenging a decision, or preparing for a tribunal, we are here to provide structured, reliable, and respectful support at each stage of the process.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

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Rated 5 out of 5 stars

I would like to thank ABC consultancy…

I would like to thank ABC consultancy for their help in assisting me in a total professional manner to apply for a higher rate of pip, a speacal thank you to Jordon for guiding me all the way taking lots of pressure away from me with his professionalism thanks again

5 February 2026
Advocacy & Benefits Consultancy (ABC) logo

Reply from Advocacy & Benefits Consultancy (ABC)

Thank you so much for your kind words — it truly means a great deal.

We understand how stressful the PIP process can be, particularly when seeking a higher rate award, so I’m really pleased we were able to take some of that pressure off you and guide you through it with clarity and professionalism.

Your feedback is genuinely appreciated, and I’m grateful for the trust you placed in us.

Wishing you all the very best moving forward.

Rated 5 out of 5 stars

Universal Credit MR

I honestly can’t thank Jordan enough for the support he gave me.

From the very first consultation, he took a huge amount of time to actually listen and understand my situation in detail. Our call lasted around two hours, and I never felt rushed or dismissed. He asked thoughtful, relevant questions and clearly knew how the system works and how my health conditions affect me day to day.

I provided a large amount of medical evidence, and he took the time to properly read and use it, rather than ignoring it or treating it as an afterthought. Over the following couple of weeks, he prepared an extremely thorough Mandatory Reconsideration over 55 pages long carefully breaking down why the original decision was wrong, and addressing each point clearly and methodically.

What stood out most to me was how seriously he treated my case. It didn’t feel like a template or a generic response; it was detailed, personalised, and clearly based on my actual circumstances. He understood things that I struggle to explain myself and put them into the right language for the system.

I’ve found the whole benefits process incredibly stressful and overwhelming, but having someone competent, compassionate, and genuinely invested made a huge difference. I would highly recommend him to anyone who needs proper support navigating LCW/LCWRA or similar assessments.

5 February 2026
Unprompted review
Advocacy & Benefits Consultancy (ABC) logo

Reply from Advocacy & Benefits Consultancy (ABC)

Thank you so much for taking the time to write such a thoughtful and detailed review.

I’m genuinely glad to hear that you felt listened to, supported, and taken seriously throughout the process. Universal Credit Mandatory Reconsiderations can be extremely stressful and overwhelming, so it means a great deal to know that the time we spent working through your circumstances helped bring clarity and confidence during a difficult period.

Every case is different, and it’s important that each submission reflects the individual behind it rather than a generic template. I’m pleased that came across in the work we did together and that the evidence and your lived experience were properly represented.

Thank you again for your trust and for your recommendation. I wish you the very best moving forward, and please don’t hesitate to get in touch if you need any further support in the future.

Rated 5 out of 5 stars

Review for Jordan Phillips

Jordan my advocate,was extremely helpful,with any questions that I asked him,and was always,polite and reassuring,in any issues that needed addressing,I would not hesitate in recommending ABC to anybody.

26 January 2026
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Reply from Advocacy & Benefits Consultancy (ABC)

Thank you very much for taking the time to leave such a kind review.

I’m really pleased to hear that you felt supported, reassured, and able to ask questions throughout the process. That level of trust and clarity is exactly what we aim to provide to every client.

Rated 5 out of 5 stars

ABC Consultant provided excellent…

ABC Consultant provided excellent assistance with my PIP assessment. They were knowledgeable, well-prepared, and took the time to understand my situation. Their support gave me confidence during the assessment, and I truly appreciate their service.
special thanks to Jordan 🙏
Mr Ahmed

29 January 2026
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Reply from Advocacy & Benefits Consultancy (ABC)

Thank you very much for taking the time to leave such a thoughtful review.

We’re really pleased to hear that you felt well supported and confident during your PIP assessment. Taking the time to fully understand each person’s circumstances and ensuring they feel prepared is central to the way we work, so it’s great to know this made a positive difference for you.

Rated 5 out of 5 stars

I cannot recommend ABC Help enough

I cannot recommend ABC Help enough. The process from start to finish was very easy and smooth with the regular updates and communication.

All processes explained in detail and clarified without any ambiguity.

I would highly recommend their services

28 January 2026
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Reply from Advocacy & Benefits Consultancy (ABC)

Thank you so much for taking the time to leave such a kind review.

We’re really pleased to hear that you found the process smooth, clear, and well-communicated throughout. Providing detailed explanations and removing any uncertainty is exactly what we aim to do, so it’s lovely to know this came across.

Thank you again for your recommendation and for trusting ABC Help with your support. We truly appreciate it.

Rated 5 out of 5 stars

Great Company

I can`t thank this company enough for their help and professionalism in helping me receiving my ESA claim, A special thanks to Jordon who guided me throughout will definitely recommend ABC advocacy and benefit consultancy to others in the future.

19 January 2026
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Reply from Advocacy & Benefits Consultancy (ABC)

Thank you so much for your kind words and for taking the time to leave such a thoughtful review.

We’re really pleased to hear that you felt supported throughout your ESA claim and that the guidance you received made a positive difference. It was a pleasure to assist you, and we truly appreciate your recommendation.

If you ever need further support in the future, please don’t hesitate to get in touch. Wishing you all the very best going forward.

Rated 5 out of 5 stars

Truly Outstanding Support from Start to Finish!

I honestly can’t put into words how amazing Jordan Phillips at ABC has been. From the very first phone call, he was incredibly kind, patient, and supportive throughout my entire LCWRA claim process. He guided me step by step, answering all my questions and making what could have been a stressful experience feel completely manageable.

Jordan’s care didn’t stop after my assessment he followed up, checked in, and made sure I was fully informed every step of the way. His professionalism, warmth, and genuine kindness made all the difference. I felt truly supported and understood, and I honestly can’t recommend him highly enough.

If you want someone who genuinely cares and goes above and beyond, Jordan Phillips is the person to speak to. Thank you so much for everything!

11 December 2025
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Reply from Advocacy & Benefits Consultancy (ABC)

Thank you so much for your kind and thoughtful words. I’m genuinely pleased to hear that you felt supported and reassured throughout your LCWRA claim, and that the process felt manageable rather than overwhelming.

It really means a great deal to know that the guidance, follow-up, and care made a positive difference for you. Your recommendation is truly appreciated. If you ever need support again in the future, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Fantastic communication and fast…

Fantastic communication and fast replies, couldn’t recommend this company enough. Jordan was very helpful and friendly and his valuable advice benefited us a lot. Would recommend 100%!!

20 November 2025
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Reply from Advocacy & Benefits Consultancy (ABC)

Thank you for your kind feedback. I’m delighted to hear that you found the communication clear and responsive, and that Jordan’s guidance was so helpful.

We truly appreciate your recommendation, and if you ever need further assistance, we’re always here to support you.

Rated 5 out of 5 stars

A people’s person

What is great about ABC is that they are very personable, communicative and respectful. They also have empathy. I would pass these people onto anyone in need of their services
Thankyou
Paul Williams

18 November 2025
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Reply from Advocacy & Benefits Consultancy (ABC)

Thank you, Paul, for sharing your kind feedback. I’m pleased to hear that you found the team personable, communicative and respectful, and that their approach made a positive difference to your experience.

Your recommendation means a great deal, and we truly appreciate it. If you ever need any further support, we’re always here to help.

Rated 5 out of 5 stars

Simply the best Advocates available for…

Simply the best Advocates available for helping you through DWP assessments.
From the moment I contacted Jordan he was supportive, professional, and reassuring throughout the whole process. I had my assessment a couple of weeks ago and was awarded higher rates on both daily living and mobility. These are guys are the best! I couldn’t have done it with out them.
Thank you!!

14 November 2025
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Reply from Advocacy & Benefits Consultancy (ABC)

Thank you for sharing such encouraging feedback. It is wonderful to hear that you felt fully supported and reassured throughout the process, and that Jordan’s professionalism helped make things clearer and less stressful for you.

Receiving the higher rates for both daily living and mobility is an excellent outcome, and we’re very pleased to have been able to assist you in achieving it. Your recommendation means a great deal. If you ever need further support, we are always here to help.

Rated 5 out of 5 stars

Amazing Service from advocacy&benefits…

Amazing Service from advocacy&benefits consultancy.

I had a brilliant experience working with advisor Jordan , Their service was professional, friendly, and incredibly fast from start to finish. ABC delivered exactly what I needed, answered every question, and made the whole process completely stress-free.

It’s clear they genuinely care about their clients. I’m extremely happy with the outcome and would highly recommend ABC to anyone looking for reliable, knowledgeable, top-quality support.

I’d also like to add they have a speedy service and don’t stop until they get the best result.

Thank you Jordan and the team, for your fantastic service! I’m now able to afford to pay for extra care for my illness.

14 November 2025
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Reply from Advocacy & Benefits Consultancy (ABC)

Thank you for sharing such thoughtful feedback. I’m very pleased to hear that your experience with Jordan and the team was both professional and reassuring, and that everything was handled quickly and clearly from the start.

It’s encouraging to know that the support you received made the process stress-free and led to an outcome that genuinely improves your day-to-day care. Your recommendation means a great deal.

If you ever need further assistance, we’re always here to help.

Rated 5 out of 5 stars

Amazing company- great service

I had a gentleman called Jordan help me, and he was absolutely brilliant. He answered all my questions, explained everything clearly, and was always available when I needed him. He was kind, helpful, and genuinely made the whole process easier. I’d definitely use ABC Benefits Consultant again and happily recommend them to friends and family.

18 November 2025
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Reply from Advocacy & Benefits Consultancy (ABC)

Thank you for your thoughtful feedback. I’m very pleased to hear that Jordan provided such clear and supportive assistance throughout the process. It’s great to know you felt well-informed and looked after at every stage.

Rated 5 out of 5 stars

Fast and reliable

Really straight forward and easy. I didn’t have to do any paperwork! One telephone appt and they got my PIP application completed and sent to me within the same week. Will definitely recommend

14 November 2025
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Reply from Advocacy & Benefits Consultancy (ABC)

Thank you very much for your kind feedback. We are pleased to hear that you found the process efficient and straightforward, and that your application was completed promptly following your telephone appointment.

Providing a reliable and stress-free service is always our aim, and we are grateful for your recommendation. Should you require any further assistance in the future, please do not hesitate to contact us.

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