Alchemists Workshops Reviews 10,608

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the excellent service they receive from Alchemist Workshop, both in-store and online. Consumers highlight the friendly, helpful, and welcoming nature of the staff, with many noting how the team goes above and beyond to assist them. People also value the wide selection of hobby items available, including Warhammer, Pokémon, and Magic: The Gathering. Consumers consistently praise the quick dispatch and delivery of products, which arrive well-packaged and in pristine condition. Reviewers are pleased with the competitive prices offered, often better than other shops, and the added bonus of free shipping. The clear communication and updates throughout the ordering process are also appreciated. Overall, customers highly recommend Alchemist Workshop for its excellent value, service, and product range.

Based on these reviews

Rated 5 out of 5 stars

Couldn't fault the service I received today from walking in the door to leaving. I received friendly, helpful and welcoming service. My husband shops here a lot and I came to get him some birthday pre... See more

Rated 5 out of 5 stars

Great shop. I've used a couple of times now for online orders and have been really impressed. Both times the products came quickly, were very well packaged, and in pristine condition. They even bunge... See more

Rated 5 out of 5 stars

I've used this site a few times, quick dispatch on this order (I have another that I've been waiting for 6 weeks and still no sign of it). Ordered a Knight Battle force in April, thought it was a mis... See more

Rated 5 out of 5 stars

From my 10-year-old son and his friends, to myself in my 50’s Gavin and the team at Alchemists Workshop cater for everyone of all ages and skill levels. From Warhammer to Pokémon, they have a mas... See more

Rated 5 out of 5 stars

I placed this order for my partner for Christmas as he’s both incredible at painting and loves many factions of warhammer (please don’t quote me on them this is all new to me lol) this was shipped sup... See more

Rated 5 out of 5 stars

I phoned in advance, staff member was very friendly ( sorry I didnt get her nane) but shipping was promt, arrived on time and was packaged very well. Will definitely be ordering again when I want more... See more

Rated 5 out of 5 stars

Been a few times now and every time the staff in there are so friendly and helpful. The owner is amazing helped me out, he's put aside products for me for weeks for when I couldn't afford it at the ti... See more

Rated 5 out of 5 stars

Once again Alchemist Workshop have delivered my miniatures and books quickly in perfect condition. The level of care shown is as always brilliant. No one else I’ve tried goes the extra mile like they... See more

Rated 5 out of 5 stars

Stumbled across this shop after searching for hobby shops near where my family live, I was very impressed when I found this store! Such a wide variety of hobby items, from Pokémon, Lorcana, Magic:... See more

Rated 5 out of 5 stars

Thank you for my Phantasmal Flames ETB, Speedy delivery and kept up to date along the way. Realy struggled to get hold of one of these but Alchemist Workshops didn’t disappoint. Check out my opening @... See more

Rated 5 out of 5 stars

I have the joy of being able to collect my orders and I received the best service as always. The team are always incredibly supportive, helpful and friendly! My orders are always picked ready fo... See more

Rated 5 out of 5 stars

Very thankful to Alchemist Workshops for coming through for me for the kill team typhon box, two cool teams, lovely themed terrain and some creative new ways to play! I've only ever had good experienc... See more

Rated 5 out of 5 stars

Alchemists Workshops is, hands down, the best hobby shop I've ever been to. The prices are the best anywhere on the internet and the shop itself is wonderfully run, with customer service that is secon... See more

Rated 5 out of 5 stars

First time ordering and won't be the last! Ordered two separate lots due to thinking on the second lot of goods and all was complete on AW's side on Monday, I noticed that there was no tracking... See more

Rated 5 out of 5 stars

I’ve done both an online order and visited to make purchases in store. The service is excellent in both instances. The choice of products is excellent, and the pricing is superb. I’ve already placed a... See more

Rated 5 out of 5 stars

Bought 4 individual journey together packs as that’s all I could get my hands on. They arrived today with a bonus trick or trade pack and also a sweet which was very unexpected! I opened them earlier... See more

Rated 5 out of 5 stars

Great prices, I ordered a spearhead box set and additional unit for AOS at it arrived perfectly packaged and via Royal Mail. Really happy with the service. First time I have used this company for Warh... See more

Rated 5 out of 5 stars

With some shops now only offering 15% discount, to see the alchemist still offering 20% was the winner for me, icing on the cake was the no cost shipping that genuinely didn't take much longer, if a... See more

Rated 5 out of 5 stars

After some searching, came across this site which had the best prices + postage Can’t be sure why but I had some DNS issues, but was able to complete my order and they communicated clearly when... See more

Rated 5 out of 5 stars

Get most of my magic the gathering cards and accessories from here and they are always on time and transparent with my orders. Currently getting back into 40K also so they will be supplying my plastic... See more

Rated 5 out of 5 stars

Always wary ordering trading cards from new websites, but both orders I've done so far have arrived very promptly and safely!! Will absolutely be ordering from here again! (Probably alot!)

Rated 5 out of 5 stars

Repeat customer that only chooses to use Alchemists for all things 40k. As always great prices, website easy to navigate and quick delivery. Items always received as purchased.

Rated 5 out of 5 stars

First time ordering from Alchemists Workshops after hearing good things. I must have been having a lucky day as they had the Emperor's Children champions of slaanesh box in stock. Great pric... See more

Rated 5 out of 5 stars

Another great experience of a preorder from Alchemist Workshop. Smooth transaction and shipped promptly. Its clear how many units are available and its my first port of call now for new releases.

Rated 5 out of 5 stars

Once again Alchemists Workshops had the items I was looking for for my son in stock at a very competitive price. It was unfortunate that one 'back order' item could not be obtained but I was kept in... See more

Rated 4 out of 5 stars

The service was good, the only issue was that due to my order being a back order it took a lot longer than expected to receive the products. While this was not Alchemists fault it would have been help... See more

Company replied

Rated 5 out of 5 stars

Great company, was a little apprehensive at first as I’ve not heard of the company before, ordered some dragon sleeves (at competitive prices :) ) and the order was dealt with quickly, kept up to dat... See more

Rated 5 out of 5 stars

As always the service from Alchemists Workshop was very good. Items were dispatched promptly and arrived quickly in perfect condition. I'm a very happy customer!

Rated 5 out of 5 stars

Easy to navigate the website and see all the prices. Ordered without any issue and they came when they said they would. Definitely would recommend anyone to this website for Warhammer purchases. Will... See more

Rated 5 out of 5 stars

Very happy with the service from Alchemists workshops. When Royal Mail messed up my delivery, Alchemist had a phone number to call which Jackie chased up and kept me informed. Order arrived the next... See more

Rated 4 out of 5 stars

I have been buying from Alchemists Workshops for many years now and this is only the second time there has been any problems. They unfortunately sent plastic glue when I ordered superglue. I would s... See more

Company replied

Rated 5 out of 5 stars

Alchemists Workshop are a great place to find your online miniature wargaming wants and needs. They will let you know about your purchases and deliveries in advance, and best of all, have some of the... See more

Rated 5 out of 5 stars

It's always a pleasure to buy from Alchemists Workshop because I can get all my Warhammer goodies (books, miniatures and more) at an excellent value, by far the best value in the UK. I also find it hi... See more

Rated 3 out of 5 stars

Great price as always but package could have been better as box was slightly damaged but luckily didn’t impact on the boosters. This was probably due to Royal Mail. Normally I would rate this shop... See more

Company replied

Rated 5 out of 5 stars

Really professional team, had a problem, of my own making and it was solved easily by the lady who dealt with me. I always come here for my warhammer and they never let me down. If you love hobbies gi... See more

Rated 4 out of 5 stars

Prices are great, but most places when you pre order ensure your parcel arrives on the release day. Disappointed to have to wait the extra days.

Company replied

Rated 5 out of 5 stars

Great prices, prompt delivery, and an excellent buying experience. I mean that's all you need really want for online shopping, so I can happily say I'd buy from these guys again!

Rated 5 out of 5 stars

The customer service is some of the best I have experienced. They contacted me when there was an issue with my order, not via email but by calling my mobile. One of the items I ordered they thou... See more

Rated 5 out of 5 stars

My order was picked and packed in 24 minutes! Delivered next day (via courier due to aerosols). AW consistently knock the ball out of the park with their reliably low prices, excellent dispatch times... See more

Rated 5 out of 5 stars

I randomly found this website whuke looking for the Ultimate Guard x MTG: Avatar products. Their prices are MSRP, and are very well stocked with all types of product. I'm incredibly happy I found t... See more

Rated 5 out of 5 stars

Alchemists Workshops is my first port of call when buying GW miniatures and paints. Their prices remain the best I've found on the net, their free delivery over £50 is great and you get a free sweet w... See more

Rated 5 out of 5 stars

I was glad I went to do store pick up for my order, it was really great to see the store in person! Good prices, good communication via email, and friendly in person. It was really nice to see the... See more

Rated 5 out of 5 stars

Been using alchemist workshop for a while now, never let me down. Either in store collection or delivery always nice and quick and helpful staff. Will use again!

Rated 5 out of 5 stars

This is the first time I’ve bought from Alchemists Workshop. I bought a large amount of sleeves. They arrived far more quickly than expected and were packaged securely and delivered by Royal Mail. Fir... See more


Company details

  1. #21 of 173 best companies in Hobby shop
  2. #17 of 125 best companies in Game Shop
  3. #5 of 157 best companies in Gaming services
  4. #12 of 381 best companies in Gift shop
  5. #5 of 44 best companies in Model shop
  6. #10 of 90 best companies in Trading Card Shop

Written by the company

Alchemists Workshops was established as a company on August 25th 2015, with the aim to provide the best War-gaming experience available. This is accomplished by offering the lowest prices, excellent customer service and the fastest delivery times possible, without any compromise. To take care of our customers gaming needs we have gaming tables as well as event nights. As we like to say “we put the war in war-gaming” How we do this? By using real time stock management systems, if an item is shown in stock, we physically have it in the store. We work efficiently as a team, double checking to make sure there are no mistakes. We provide accurate and precise dispatch times to all customers when placing an order. And finally in the unlikely event of an unexpected change we keep customers informed and up to date at all times. We are always improving. Our stock levels will always be continually improving till we have at least one of every item in stock 24/7. As a result of this, the ranges we offer will be always looking to grow, until we are your one stop war-gaming solution. Our service, shop and website are always improving and looking to be more helpful. That said, we listen to our customers and take all feedback seriously, to allow us to deliver the best possible experience. We would love to hear back from you at [email protected]

Free shipping over £50

Free shipping over £50 in the UK

Free Shipping is eligible on all orders over £50.00 within the UK, except for The Orkney Islands and The Outer Hebrides, unfortunately, Royal Mail charges for delivery to these areas are almost the same as to the EU. If you wish to have a parcel delivered to an address in these areas please be so kind as to contact us at [email protected] for a quotation. Parcels within the UK (except for the two areas above) are either sent Royal Mail Second Class Signed For (Usually taking 1-2 days to arrive) or via Courier (next day delivery).

Contact info

4.9

Excellent

TrustScore 5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A fabulous experience

It's always a pleasure to buy from Alchemists Workshop because I can get all my Warhammer goodies (books, miniatures and more) at an excellent value, by far the best value in the UK. I also find it hilarious they occasionally add a sweet in the box like Pavlovian conditioning.

2 February 2026
Rated 5 out of 5 stars

Great shop for trading cards etc

Great shop. I've used a couple of times now for online orders and have been really impressed. Both times the products came quickly, were very well packaged, and in pristine condition. They even bunged a free chewy sweet in to boot!
I used to always use the big online shops like Magic Madhouse, but with those guys in particular prices are sometimes obscenely marked. I would rather send my business to a shop with fair prices and good service like the guys at Alchemists Workshop.

29 January 2026
Rated 5 out of 5 stars

Great store

Great store, ordered some books and they were in mint condition, well priced and easy to collect from the shop. Good looking shop with loads of stock, highly recommend.

23 January 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look