AlphaSights Reviews 8,907

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the professionalism and knowledge of the staff, who are seen as engaging and helpful in connecting clients with the right experts. The service is considered efficient and seamless, with a focus on matching projects to the expertise of the consultants. People highlight the positive user experience, noting that the company understands their needs and is proactive in addressing any issues. Consumers find the response time to be quick and appreciate the flexibility offered to accommodate busy schedules. The team is described as professional, respectful, and easy to work with, making the consulting process smooth and efficient. Many reviewers express satisfaction with the quality of the conversations with clients, finding them engaging and productive. Overall, individuals value the company's ability to facilitate meaningful connections and provide a positive experience.

Based on these reviews

Rated 5 out of 5 stars

it is a serious and professional approach but it's a bit tiresome to go through the questions asked each time before an engagement, and who on earth writes the date in the silly format required below... See more

Rated 5 out of 5 stars

Knowledgeable staff, engaging clients. This team is providing much needed relevant services to clients looking for answers. Those of us who are great at what we do appreciate this team and their cli... See more

Rated 5 out of 5 stars

So far I have sucessfully had 2 client sessions and it has been great! The agents assigned to me, Krista and Hubie were very professional, responsive and helpful. No payment issues so far either. Will... See more

Rated 5 out of 5 stars

I enjoy working with AlphaSights. The call quality was superb, the client questions were engaging, and the length of call was timed just right. The pre-call information was helpful and helped to pre... See more

Rated 5 out of 5 stars

Number one is What they said is what they did. I was told what topic the client was wanting to discuss. They confirmed that I had in depth knowledge about the topic. The appointment was set, the appoi... See more

Rated 5 out of 5 stars

AlphaSights is excellent at matching projects with experts. This gives them the right to sometimes message or call directly an expert, because they know it is probably going to be a very good match. W... See more

Rated 5 out of 5 stars

Interesting topics, professional experience all around, efficient engagement before, during and after the call. There is very little "wasted time and effort" in doing this type of consultation. I f... See more

Rated 5 out of 5 stars

Good match with the client asking the questions as I was able to give thoughtful answers to all. The nearly one hour of questions went by quickly and felt more like a discussion with a good amount of... See more

Rated 5 out of 5 stars

The Alphasights team is excellent at matching up consultant professionals with Clint needs. It is my opinion that due to this ability your clients get more than expected from the time and money they... See more

Rated 5 out of 5 stars

Rapid availability consulting is a real thing. I have worked with Alphasights a couple of times. Payment is quick and easy. Their associates are very professional. Once in their database I got a lo... See more

Rated 5 out of 5 stars

Really quick and easy process! Everyone involved was professional and respectful of my time. Call was fun and challenged me to think outside of my day to day job responsibilities. Looking forwa... See more

Rated 5 out of 5 stars

Alpha Sights is quick to respond and presents projects that are aligned with my experience and interests. Similar companies to Alpha Sights seem to send me projects that are weird and misaligned. Th... See more

Rated 5 out of 5 stars

Very flexible for my busy schedule. They described what the panel would be like and it played out exactly as planned. Overall, it was very professional experience.

Rated 5 out of 5 stars

The approach is very professional. No waste of time, clear and to the point. AlphaSights seems to understand my needs. The counterparts in conversation are prepared and ask relevant questions. It’s... See more

Rated 5 out of 5 stars

Generally, the agents/consultants are helpful, professional in handing their requests. I have positive experience in this case. However, I have encountered past cases, when the agent/consultant stop... See more

Company replied

Rated 5 out of 5 stars

Good call and well organized. The invitations are not always obvious that you are going to receive a call to initiate the consult. Often times, I'm wondering if I need to sign into a Zoom or Teams c... See more

Rated 5 out of 5 stars

Alpha Sights has been engaging and proactive. As one with a busy schedule, I have found that they are very mindful of time while engaging comprehensively. I've been aligned well with topics. And, t... See more

Rated 4 out of 5 stars

You may receive calls from multiple representatives, which can be a bit confusing at first. However, once you’re connected with the right person, the process becomes much smoother. There may be some d... See more

Rated 5 out of 5 stars

I am impressed by the proactive decision of Alphasights, I have seen very few organisations that are so sensitive towards their experts feedback. To keep it short, I recieved an additional payment... See more

Rated 5 out of 5 stars

I enjoy working with Alphasights. They are always highly professional and prompt with setting up calls. It's worth noting (as some other sites are suspicious) that I have never had any issue claiming... See more

Rated 5 out of 5 stars

Good fit between myself and your client. The hour interview flew by with both sides engaging in questions and discussions that were on point and at an advanced level.

Rated 5 out of 5 stars

A few challenges initially, but all was addressed in a timely fashion and AlphaSights was very eager to understand the issue and correct it. They were very nice and professional in doing so. That spea... See more

Rated 5 out of 5 stars

AlphaSights is a very professional and efficient firm and I have enjoyed partnering with them over the years. They are honest, reputable and efficient. It is a pleasure working with the AlphaSights... See more

Rated 4 out of 5 stars

They select candidates carefully, and the sessions are well run. Topics are usually quite relevant to my expertise. They pay very promptly. I simply cannot, however, get them to communicate by email,... See more

Rated 5 out of 5 stars

There was a mistake in the project but you kindly understood that I invested a couple of hours of prep and was up at 5.30am for the call - thank you Alex for speaking with your management.

Rated 5 out of 5 stars

AlphaSights has always been the gold standard for this type of service. The advisors who set up the consultations are highly professional, responsive and kind. They make every aspect of the whole proc... See more

Rated 3 out of 5 stars

The service is fine, it matches subject matter experts / consultants with larger consultancy firms and PE houses looking for "coal face" insights. They're well organised and pay promptly. However it... See more

Company replied

Rated 5 out of 5 stars

Being a subject matter expert is a fun and rewarding part of my life. I enjoy the interaction with the clients and sharing my experience and knowledge base with them in the hopes that they glean impor... See more

Rated 5 out of 5 stars

Very enjoyable experience. My contact was very professional in sorting through schedule conflicts. Stayed in contact with both parties to sort that out. Very timely getting me the link to start the... See more

Rated 5 out of 5 stars

The process was smooth and easy to navigate through. The timing was mutually agreed and went exactly by the clock. It was also done during after office hours easing the conversations, not intruding in... See more

Rated 5 out of 5 stars

Alphasights is an excellent company for experts: the quality of screening is excellently vs. competitors, so there are few false starts, and the support resources are second to none. The business pr... See more

Rated 5 out of 5 stars

I have had a great experience with my handler and client as well. Seemless communication is key when it comes to consulting, my contact at AlphaSights had this covered. As it pertains my call with the... See more

Rated 5 out of 5 stars

I always have a great experience with Alphasights. The staff are very open, knowledgeable about the request of your client, ask open ended questions, to make you think outside the box and how you may... See more

Rated 5 out of 5 stars

AlphaSights does a remarkable job in matching subject matter experts with its clients. Client engagements are great. AlphaSights staff is great to work with they are very intent on matching client nee... See more

Rated 5 out of 5 stars

Use of GPS, Minestar and Modular systems have over the years revolutionized the mining industries. So much important operational, safety and financial decisions are made as close to accurate due to... See more

Rated 5 out of 5 stars

Dealing with the team at AlphaSites is is very easy. They make consulting with a little friction as possible. The staff is always professional and helpful.

Rated 4 out of 5 stars

The call was set up and went fine, however I wasn't paid the agreed upon amount, and my emails were ignored. It was only when I escalated to Alphasights by calling them directly that I got a respon... See more

Rated 5 out of 5 stars

They have an efficient and quick way to match expertise. I have worked with other companies where they take several more steps before finding mismatches, and it wastes time. You have figured out a goo... See more

Rated 5 out of 5 stars

I work with a few services such as AlphaSights and I find AlphaSights by far the most professional. Great communication, brings engagements to me that make sense. Some of the others pepper me with eng... See more

Rated 5 out of 5 stars

They respect my time and expertise concerning there subject. Its nice that they pay promptly. This experience was simply filling out a survey. I have done 1 hour interviews there clients have been pol... See more

Rated 4 out of 5 stars

Alphasights were good in getting in touch, keeping posted and updating call time requirements. The client was very professional and good to talk to. The only drawback was Alphasights couldn't connect... See more

Rated 5 out of 5 stars

AlphaSights is very easy to work with, after a number of calls with them. Their people are collaborative and responsive in scheduling calls. Their systems work pretty well. Conversations with their cl... See more


Company details

  1. #1 of 8 best companies in Information Services
  2. #2 of 32 best companies in Business and IT Consulting agency
  3. #1 of 10 best companies in Market researcher

About AlphaSights

Written by the company

About AlphaSights

Founded in 2008, AlphaSights is the global leader in knowledge on-demand. We connect investors and business leaders with experts who have subject-matter experience in a specific industry. With 1500+ employees working across nine offices across the US, Europe, the Middle East, and Asia, AlphaSights is powered by our people and is consistently rated “Excellent” here on Trustpilot.

Our Client Service team members identify and engage subject-matter experts who can assist our clients in their market research. Interactions can take the form of calls, surveys, meetings, or longer-term advisories. AlphaSights experts range from C-suite executives to functional professionals to customers deeply familiar with the products or services of companies that our clients care about.

When we believe your professional experience is of interest to one of our clients, you’ll receive a direct call or message from an Associate at AlphaSights. Whether you’re an executive, doctor, buyer, academic, engineer, or anything in between, your knowledge is unique and may be particularly helpful for our clients.

If you are interested, please get back to the AlphaSights team member who contacted you and they will gladly share more details and answer any remaining questions.

Learn more about what AlphaSights does and what it means to be an AlphaSights expert: About AlphaSights AlphaSights Experts AlphaSights FAQs Expert testimonials Contact us Still unsure what this is all about? Wondering if it’s a legitimate opportunity? Not trusting this would be time well spent? Read about other AlphaSights experts’ experiences with us in these reviews!


Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

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Replied to 95% of negative reviews

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