Amscope Reviews 10

I bought a dm140 lcd screen microscope for my grand gaughter. I wasn’t sure what to expect, but it is a great little microscope and far from being just a kids toy.

The display is really crisp and the resolution is very good. The images saved to the sd card are ever better
when viewed on a computer.

I would recommend this microscope without hestitation and a useful introduction to microscopes for children of all ages.

I wanted to order a microscope, so I did extensive research, even contacting customer services at Amscope. I was so impressed with the politeness, speed of response and the good information I got from Maria, I finally ordered a microscope from Amscope.
The order process was seamless, and the microscope was delivered within a week. It was packed well, and everything was included as ordered and in perfect condition.

Quality products with fast shipping. Also customer service is so helpful.

I made a contact with the AmScope by phone asking about advise on a microscope to work with watches.
I made a further enquiry by email and was presented with various options per my budget. It all seemed sound, so I made use of 10% price reduction and ordered one. It took a couple of days then I received information about (free) shipment. The shipment was made from Germany.
I don't think the quality of the equipment should be part of the the review as it relies on specific models and price ranges. But while I have some comments about details the microscope is absolutely amazing. And I think it's competitively priced.

Garbage! Ordered a scope for nearly £1000. Have not recieved it nor any indication of why. Now have to raise issue with paypal to get fully refunded!

No issues. Excellent support. Thank you María!

I have just had the strangest telephone call from Amscope, in particular this Maria. They seem to operate on a very limited communication system, probably intentional. Oh dear. Ive waited 7 days for a return label which still hasnt turned up, stating she is very busy and ill get my label as I'm in a queue???, its the busy seasion she said???she then said the longer she's on the phone to me there is work she can't get on with??? (And this is customer service). I reminded her i was a customer and i was asking what was the time scale and return policy but she kept trying to talk over me and avoided the questions. I asked to speak to her line manager and she said she doesn't have one. I asked for the number of her line manager and she fused to give it out. I asked her to transfer me to her line manager and she said goodbye and hung up. Yup, avoid them guys. Does anyone have a number I can call? This was too weird. Surely this can't be a company. Yes I have the goods but this customer service can't be right? Too weird.

Having purchased a Trinocular Articulating Zoom Microscope 10 months, I've only had one issue, being a poorly fitting adaptor that holds the LED light in place coming loose. A call this morning to Amscope UK and they are sending a replacement free of charge.

Through ebay I duplicated the order , obviously my mistake, but also obviously a genuine mistake. Within two hours I asked through eBay for a refund on the second duplicated order and 48 hours later was declined. This is not customer service and I should've read trust pilot beforehand. Because given the other comment on here, they're obviously just interested in immediate business and not long-term.

BEWARE DO NOT USE AMSCOPE AS THEY SCAM YOU FOR MONEY PAID FOR GOODS NOT RECEIVED. MARIA (who claims she is a so called customer services director) AT AMSCOPE CARRIES THIS SCAM OUT AND DOES NOT REPLY TO EMAILS.
ORDER DATE:04/03/2024
ITEM ORDER:15571
CANCEL DATE:05/03/2024
ITEM: AMSCOPE M150 MICROSCOPE
AMOUNT PAID: £76.98
SCAM REPORTED TO AUTHORITIES: 04/04/24