BidCars Reviews 7

TrustScore 3.5 out of 5

3.3

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Company details

  1. Import Export Company

Written by the company

Our company has been engaged in sourcing and transporting vehicles from the United States since 2015. Since then, we have successfully imported over five thousand vehicles from various parts of North America. In addition to passenger cars, we also import motorcycles, ATVs, and jet skis. We cater to both individual customers and dealers, as well as wholesale clients.


Contact info

3.3

Average

TrustScore 3.5 out of 5

7 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I was set to buy a car from BidCars until...

I was set to buy a car from BidCars that appeared to be in excellent condition. I asked to have a local mechanic take a look and the sales manager said he didn't think it was necessary given that it was under 30,000 miles but he agreed to an inspection. The independent mechanic found that it needed new brake pads and that the rotors were rusted out. I asked if the sales manager if they would agree to have the independent mechanic repair it. They requested an estimate and when they received it, they offered instead to take care of the repair themselves. I was concerned that it would be done by their same mechanics who inspected and put it on the market in the first place. Their owner sent me an angry email that said I had "trust issues" (well, yes, wouldn't you?)

I suspect they will now sell it "as is" to the first buyer who doesn't bother getting a pre-sales inspection done. If you are even thinking of buying from this dealership, I can only recommend making the investment in an independent inspection. It was money well spent (and saved).

When I did an online search for reviews, here were the two takeaways frequently mentioned:

Key Findings on BidCars Boston:
• Complaints: Multiple reports indicate issues with cars needing significant repairs shortly after purchase (e.g., $6,000+ in repairs) and allegations of shady, high-pressure sales tactics.
• Pressure for Reviews: Customers reported relentless, "relentless nagging" to leave positive reviews, sometimes before the car was even received or fully inspected.

16 January 2026
Unprompted review
BidCars logo

Reply from BidCars

This review is not about our company. We are not BidCars Boston. Please remove this review and post it under the correct business.

Rated 1 out of 5 stars

Honestly a horrible experience. Very unprofessional.

Honestly a horrible experience.
In a fast-paced bidding world, where speed and transparency is key, BidCars should not exist.
Wired money on Friday, and my Bank confirmed it went through. Its monday now, and my deposit still hasn't been processed.

I called the polish number a total of 22 times, and got hung up on every time.
The chat service barely answered me in english, I had to beg the supposed english service memeber in polish via google translate, to get a response.

Didn't receive any explanation how long it might take, if theres any alternatives we could work out, nothing.

I was forced to use bidcars as thats the only way to bid on some cars on iaai, but honestly I'd recommend to boycott this site.

It might work fine, but when you're in need, or its urgent, you will see the awfull service they provide.

19 January 2026
Unprompted review
BidCars logo

Reply from BidCars

Bank transfers in EUR are not processed instantly and may take up to two business days, especially when initiated on a Friday. Unfortunately, we are unable to place bids until the deposit has been credited to our account, and we cannot accept transfer confirmations as proof of payment.

This information is clearly stated on our payment page. We understand the frustration caused by time-sensitive auctions; however, the transfer processing time depends entirely on the banking system and is outside of our control.

We always recommend making transfers in advance to avoid such situations.

Regarding the chat communication, we would like to clarify that our team communicates fluently in English. The customer initiated the conversation in Polish and continued the communication in this language. Claiming that he had to use Google Translate to communicate in Polish, while choosing to start and continue the conversation in Polish himself, is therefore inaccurate.

Show reviews in all languages. (7 reviews)

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